I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Good service, nice people, and help me a lot on the car insurance, be with them over 10 yearsread more

I was referred to Premier Capital Insurance from my real estate agent who I trust. Kenneth and Tina…read morewere extremely helpful in guiding us through the process as first time home buyers and helpful in sending us multiple quotes for adjustments. A month later I contacted Kenneth again to bundle for auto insurance. They responded quickly, worked out quotes and got us covered in less than a week. I highly recommend their team if you need coverage. Thank you again Kenneth and Tina!

It's hard to get insurance in California now with all the companies canceling on residents with no…read morereasoning. It happened to us earlier this year. Then my existing agent recommended the CA FAIR Plan. The barebones minimum plan. However, I was hesitant to sign up for the Cali Fair Plan. A friend recommended this place and Kenneth did a great job helping us find coverage. Shout out to Ken!

I was looking for insurance and Daichi was really helpful and nice. He was patient with my poor…read moreunderstanding of insurance, and he explained the coverage very clearly to me.

Allan Cheng's office is fantastic!…read more My family and I have had great experiences with our agent Allan and the policies he's written for us. He makes everything very clear and is very responsive. Get a quote with Allan's team :)

All of their agents are professional and polite. I recommended all of my family and friends to…read morethere when they need any kinds of insurance. If you really want to reduce your insurance premium and experience the best services regards to insurance, then you have to go this place.

Today on the 27th of May, 2020 I was at Service King Collision San Gabriel, and their staff member…read moretold me I needed to call my Insurance Agent to get a claim number from Travelers in order to fix my car, so I called my Agent, Kristen Wu. Please note that the conversation took place in Chinese (Mandarin). I asked Kristen Wu to file a claim and give me the claim number, and Kristen Wu immediately started being rude saying how I am making her do a lot of work, and how I am very annoying. Kristen Wu mistakenly made a claim to another insurance company, not my own. However, I needed the claim from Travelers, Kristen Wu kept repeating I was very annoying and refused to file a claim and give me the claim number; the staff at Service King stepped in and spoke with her, stating that she should file a claim and give me the claim number as I am her client. Kristen Wu was also rude towards the staff member at Service King, saying how we are both very annoying (in a rude and loud manner) and refusing to do the claim and provide the claim number. Kristen Wu asked the staff member at Service King to put me back on the line with her, and when I started talking to her, Kristen Wu started full-on screaming and yelling at me and berating me, and then proceeded to hang up on me. Needless to say, both the staff at Service King and I were shocked and in disbelief at what had just occurred. Not only was Kristen Wu disgustingly rude for no apparent reason at all, she was also severely incompetent in her duties as an insurance agent, refusing to file a claim and provide the claim number in addition to full-on screaming and yelling, berating both the staff of Service King Collision San Gabriel and myself, along with hanging up on us.

If you're looking for reliable, honest insurance help in Monterey Park, I highly recommend Allstate…read moreInsurance - David Mak. The entire experience was smooth, professional, and stress-free from start to finish. David and his team took the time to explain my coverage options clearly (no pressure, no confusing jargon) and helped me find a policy that actually fit my needs and budget. Communication was fast, friendly, and super responsive--every question I had was answered right away. It's rare to find an insurance agency that truly feels like they have your back, but this one does. If you want great service and peace of mind, this is the place to go.

Checked both the Allstate website as well as Yelp to verify what time they close because I wanted…read moreto get a quote. Both said they close at 6pm........ Drove down at 4:50pm to talk to an agent today and guess what, doors locked with no one in sight and the sign on the door said they close at 5pm. Update your hours of operation and at least have someone there till 5.

Outstanding, Honest, and Seamless Medicare Guidance - Nina Szutu is the Best!…read more I first went to KCAL Insurance in mid-2025 to get my mom enrolled in Medicare, and Nina was our account manager. From day one, she was exceptionally professional and worked with incredible efficiency. What set her apart was her transparency--she clearly explained the essential pros and cons of several plans she recommended. She also helped print out the essentials of multiple insurance information for us to refer to later. We selected the plan that fit my mom's needs best, and it worked out flawlessly. When my mom's specific needs shifted in 2026, and my dad also reached the point of needing Medicare enrollment, my parents went right back to Nina. Once again, she made the entire process completely smooth and frictionless. Nina is upfront and honest about how different plans operate and how representatives work with providers, giving straightforward insights into the advantages and trade-offs of every option. If you or your family need expert, reliable, and stress-free help navigating Medicare, see Nina Szutu!

Customer service keep changing phone line, no return phone call. Do not buy Health insurance in…read moreKCAL insurance Agency.

Jack helped me out at the last minute with Landlord Insurance. I had already gone to all the major…read morecompanies and none of them were issuing Landlord Insurance policies, but Jack worked his magic and found me a suitable one in a matter of two days. He definitely went above and beyond, and I highly recommend using him for any and all of your insurance needs. On top of that, he's just a really great guy to work with!!

Excellent agent and human being. I got my car, my auto and my KFC franchise insured here. Thank…read moreyou, Jack, for all your services.

Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

These guys have cured me of my headaches when it comes to shopping for car insurance. Abraham has…read morebeen helping my family and I deal with moving from home to home in the past few years, and he has made car insurance shopping so painless for us. They can do the comparisons for you so that all you have to do is provide them information, and they'll get you quotes so much faster than going through it on your own! I've done shopping myself this past week just to see my options, and Abraham came through with the best (and lowest $$) options. I will never go through life without these guys, and you shouldn't either. They will take care of you and your car insurance needs, and are incredibly friendly on top of it. Thank you so much for your services! We appreciate everything you do for us!

Bruce has been my financial advisor for several years now and I honestly can't say how helpful he…read morehas been in my journey to financial health. With Bruce, I set up an IRA and after having my son, we put together a life insurance plan as well. Both processes were very simple and Bruce was so patient to explain everything along the way. Bruce is one of the most efficient and professional people I've had the pleasure to work with and I am excited to continue our relationship to see what my financial future holds!

They don't respond to new customer inquiry in a timely manner or in my case, at all. How are you…read moresuppose to trust somebody with your finance when the guy can't even get back to people. Poor communication skills. When you deal with people's money you gotta show you are on it.