I had a great experience with Iris at State Farm. I went in to review my insurance, and she was…read morevery welcoming, patient, and detail-oriented. She took the time to explain everything clearly and answer my questions. I really appreciate her professionalism and kindness. I would definitely recommend Iris to anyone looking for a helpful and reliable State Farm agent.

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

The worker at this location need to work. They are not doing their job. I call multiple times and…read morenot able to assist anything with my policy. I would recommend you all to go somewhere else if your assigned agency is at this location. I had already switched to other locations.

No idea how this place got so many 5 stars…read more Communication: Slow response or no response Rates: Higher than normal Customer Service: I would have to follow up to get anything done.

Great experience. I loved the insurance agent I spoke to, she made everything easy to understand…read moreand was quick and pleasant. Her name is Alexis

I'm shopping for a new policy, so I walked in. One lady greeted me and ask me to sign in, so I did…read moreand sat down. I looked around, realizing I'm the only customer in this office and there are 5 agents sitting on their desk, I thought I'm gonna get helped quickly. So I waited for about 5-10mins, guess what, of all 5 agents, none of them came up to me and provided assistance. Racist! Zero star is well deserved!

Very friendly customer service Agent Rolando explain…read moreinsurance very well if anyone need insurance call state farm they explain very thing in detail

The office staff at State Farm has always been very helpful. They all go above and beyond to…read moreprovide the most current insurance needs for me and my family. One more important service this office provides is giving back to the community. Ben Tran is either holding free community pizza parties or providing free backpacks filled with school supplies for school children in the community. I highly recommend his office for all your insurance coverage needs.

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

These guys have cured me of my headaches when it comes to shopping for car insurance. Abraham has…read morebeen helping my family and I deal with moving from home to home in the past few years, and he has made car insurance shopping so painless for us. They can do the comparisons for you so that all you have to do is provide them information, and they'll get you quotes so much faster than going through it on your own! I've done shopping myself this past week just to see my options, and Abraham came through with the best (and lowest $$) options. I will never go through life without these guys, and you shouldn't either. They will take care of you and your car insurance needs, and are incredibly friendly on top of it. Thank you so much for your services! We appreciate everything you do for us!

The representatives there are friendly and flexible. I say flexible because they have helped me…read moreeven after office hours. My dad had auto insurance with them for many years. I appreciate their patience and kindness with my dad.

Nice, fast, and professional. Pls come to see Vivian for more helps…read more New location at 9324 Garvey Ave, Ste F, S El Monte, CA 91733

I've been customer with John over 10 years for auto insurance…read more Things happened with my auto history throughout the years, John To( and his younger partner, sorry forgot his name) help me solve problems and lower the cost. They are trustworthy and I highly recommend it !

I came in politely asking for an estimate, the associate was rude and did not handle my paperworks…read morecareful. The guy was tossing my DL. He did not use a proper pronoun; he uses "may, "tao" (Vietnamese). The estimate cannot be given due to some issues but at least talk it in a nice way.

Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.