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    TOPS Friendly Markets

    3.2 (24 reviews)
    ModerateGrocery, Drugstores
    Closed 6:00 am - 11:00 pm

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    New hours beginning March 17, 2019
    Ivy Y.

    I love this Tops. It's my neighborhood store so I come here all the time. Most of the employees know me by name and I them. Besides when everyone is panic buying in preparation for the COVID-19 quarantine, this store is usually well stocked and the service is friendly. I imagine I will shop here as long as I live in Amherst.

    Rita J.

    Tops Fish fry season review. They have a buy 6 get the 7th free until easter special going. This is made fresh from the carry out cafe. Decided to try it since I was there getting salad fixings. What I liked- they had a little station set up in the front of the store where they assembled your meal. Complete with warming trays for the fish and fries, a cold station for the coleslaw tartar sauce. You just formed a line ordered and they packaged it up. Convenient for sure. Dislikes-The fish really wasn't much to brag about I didn't know what I was expecting. I thought it was a typical fast food type fish fry. For $8.99 it did the trick but I won't get it again.

    If you don't understand why it's funny then look a little closer.
    Fox E.

    More like Bottoms. This tops just keeps getting worse and worse for me. They literally never have anything I want any time I come in here. And some of the servers have been pretty damn bad. The only great thing that's ever happened to you where the beautiful ducks that used to hang out a lot in the parking lot, every single evening and night. I'm not sure what happened to them. I'm not a big fan of Tops compared to Wegmans. I liked this one because they carried a lemonade iced tea that I loved. So they stopped carrying it. The prices are kind of high, and their self-checkout machines are awful... it's so stop-and-start and is very difficult to operate. I had a negative experience with a supervisor for the self-check-outs recently, that almost made me lower it to 1 star.

    Hello sustenance, goodbye paycheck.
    Tara K.

    I am a Tops loyalist. With Wegman's being most people's store of choice in the 716, and so many discount grocery options out there now too, us Tops lovers are a rare breed, I know. But I continue to patronize Tops because I like the way the stores are organized, the generally well-stocked options, the reliable produce, and the decent store-brand and sale prices. We recently moved, and this Williamsville Tops is our new go-to location. I've been in several times now, as has my husband, and we both like this store. Things are easy to find, they carry all of our usuals, and the store is pretty clean. Both my husband and I have noticed what appears to be the manager making sure things are tidy, and the staff well-oiled. I appreciate when there is clear, meaningful care to keep an establishment pleasant for shoppers. One nuance of this store that we haven't noticed at all Tops--this Tops has a great discount bakery section. You can grab some decent day-olds for a good deal. Bulk candy is marked down, too. We're trying to be resolution'y at the moment, but it's good to know cheap sweet is nearby when we're weak. :-P I'm sure I'll be back into this Tops again and again. I know Tops has been struggling to keep up with the competition in recent years, but you at least have one loyal family who keeps coming back to keep you afloat. Keep up the good work, and hopefully more will come back too.

    Bakery section

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    Review Highlights - TOPS Friendly Markets

    Clean, modern Tops with easy parking.

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    Wegmans

    Wegmans

    4.1
    (112 reviews)
    3.1 mi
    $$

    Although this isn't the closest Wegmans to me anymore, it's still my favorite location. They don't…read morehave self-checkout, but they do have WiFi (great for using the app in store) and the store is clean, organized, well-stocked, and has a great variety of everything. Cashiers are always friendly and during my most recent trip, almost all the registers were open even though I went during an off-peak time (1:30 on a Friday). The new safety precautions make checking out feel safe and easy, as they installed barriers at the checkouts, and floor signage to maintain social distancing. The other shoppers who were there at the same time as me were also respecting social distancing. Overall, this is still a great location and definitely one of the best, if not the best, Wegmans locations in the area!

    Service has fallen in recent years. It used to be that they would accept returns, no questions…read moreasked, but now they want receipts and dates proving their customers are telling the truth. I think it's bad business not to stand behind your products 100%! If I spend 8 or 9 bucks a pound for prepared food, it better not be old or tasteless. I tried to get a refund on some prepared egg rolls and rice that were bad enough to throw away and they would not even give me a credit, which surprised me. I couldn't tell by looking at the food that it was not fresh. I did not keep my receipt because I threw it out when I sat down to eat.

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    St. Patrick's Day prep, 2025.
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