Customer service service was perfect. I even had the same man sell me a refrigerator after buying…read moreall my appliances from them a little over 10 years ago he remembered me and I remembered him.

This review is for the Brandon Store In June 2025 my 8 year…read moreold GE French Door fridge crapped out bad condenser. Lost some frozen and fresh food due to the issue. While I love using Abt Electronics out of Chicago - due to the rush circumstances I had to rush the order and decided on F Tate (insert any F word you want)... Within a few days I received the replacement I ordered and within the day, it stopped working! More food gone bad! Called Ken Gough and emailed... Ken indicated he had no ability to provide a prompt a quick turnaround for a replacement. A new order was placed...That fridge did not last even 8 hours and it was not cooling! Yes - more food was spoiled and tossed out. 3rd try... I finally got a GE Fridge that worked! I have had conversations with Ken, by phone as well email. He is ineffective at any level of customer empathy, or responding in a Service minded manner! Takes an order acts rushed most of the time... he is selling only to help Ken Gough make a buck! I have asked for some consideration due to their reseller relationship with GE - that I would be provided any form of remuneration for the amount of food loss and time invested in a final resolution. NOTHING offered! This is the last time I will buy anything from F Tate Appliance... and I will be proactive to insert bad reviews to folks I know as well on the Nextdoor app for my community and Facebook too!

Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

From the moment I met Mike, I knew I was dealing with someone who genuinely cares about his…read morecustomers. In a world where great customer service seems harder and harder to find, Mike is a breath of fresh air. He is kind, thoughtful, honest, and treats people with the respect and care they deserve. He delivered my Samsung washer, and i was so thrilled with it that i decided I wanted the matching dryer too. Without hesitation, Mike came back out the very same day to deliver it, after hours. That kind of dedication and willingness to go the extra mile is something you just don't see very often anymore. Buying appliances can be stressful, but Mike made the entire experience easy and enjoyable. He didn't just deliver appliances-he delivered peace of mind and reminded me that there are still genuinely good people in this world. If you are looking for quality appliances and someone you can truly trust, I wholeheartedly recommend Mike's Quality Appliances. Thank you, Mike, for your outstanding service and for being the kind of person who makes a difference. I wish every business treated people the way you do! Thank you so much again Mike! Sharon S.

We needed a 2nd refrigerator and found the perfect size at Mike's. He was so helpful - even…read moredelivered it within about an hour of our having purchased it. His store is clean and organized; he is not only knowledgeable but also very kind. I highly recommend his shop - how often do you get a quality appliance with a warranty at a fair price with the owner right there to answer your questions and deliver + install it? Definitely not with the big box stores! Support small business!

To expensive they are saying it's less but it's not cheap at all they're making you believe it's…read morewarehouses prices but it's just as expensive as Walmart and every other store

I went and bought all my appliances from this place, not knowing what to expect. I was greeted by…read moreMelany she's very friendly and showed me what they have. I bought 4 new appliances with fair price. The conditions of the appliances were new. Derrick set up everything in my home plus he took the old appliances. He was very nice and friendly. One thing I liked about buying from this place was because Melany wasn't salesy or pushy. I took my time and I'm glad I came here for my appliances.

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

Service here is horrible…read more Ordered ahead for pick up and waited for the "ready to pick up" notification. Took over the alotted 1 hour, but that's okay. Finally got the "Ready for pick up" and made my way over. I arrived, checked in, and talked with an associate. It wasn't ready to pick up. They had to still pick the item. More time passes and the item finally makes it up to the counter. Then we waited....and waited... and waited. The original staff member was too busy to check us out and asked another staff member to do it. Then they never actually tell us it's ready. It's a heavy item and they don't load it or offer to load it. Clearly a two man lift item and they say I can take the dolly and don't come to help. Poor customer service. Not the way Best Buy used to be.

Staff are nice and friendly, but they did a terrible job of online order pick up. They took a long…read moretime to get the item from the back even though the app said the order was ready for pick up. They brought it out and wouldn't check us out to let us go. When another guy finally did scan or punch in whatever code they needed to in the back, they didn't even tell us it was done. We were just standing there. The lack of communication was ridiculous. Even when other staff asked us if we were being helped, they didn't help.

We have used Marcone's for years. Before they were even at this location. For several different…read morebrands and several different appliances. They always had the part in stock and I mean every single time. Easy in easy out and very courteous.

This is my third visit to Marconi appliance supply. Each time I have shopped for the appliance…read moreparts I need on the Internet before coming. In every case they have been either cheaper, or within a couple of dollars of the best Internet price. They have always also had what I Need in stock with no waiting. Super nice people to deal with also. You can return anything you don't use as long as it's still in the packaging.

I put in a request 2 weeks in advance for this company to come out and look at my washmachine, the…read moreday that they were supposed to come out they texted me saying it was cancled saying they didn't service this machine. Very confused why I had to wait two weeks for them to tell me that when I gave the model and serial number when setting up the appointment so I called to ask why, letting the guy know I've been waiting two weeks without a washer. He said he doesn't look at the appointments to the day of and that I should go to back to California. Get a life and learn how to do your job.

would give less than 1 star if I could, the guy was not very nice on the phone when I 1st called to…read moremake appointment, charged me $225 to change out a part, gave me a 90 day warranty on part, it lasted less than a week. When I called to tell him that, again he was nasty on the phone, he said he would have to change out a different part and charge me and additional $200 stating that the original part he changed could not possibly be bad, must be something else. Stand behind your 90 day warranty much? NOT

Christian was a phenomenal technician who was able to assess and repair an older stovetop at a good…read moreprice. After he evaluated and assessed the issue was able to quickly perform the repair and part sourcing only took a day. When the repair work looked to be a switch as opposed to the radiant, there was no hassle regarding the actual part that needed to be replaced. I will definitely consider Mr Appliance for future repair work, doing so with confidence.

Arrived on time. Professional service. Mike was quick in diagnosis of problem and solutions. I will…read moreuse again.

I built a new home and had all the rooms wired for fans. I went to Home Depot and Lowe's and they…read morehad large selections but the fans seemed cheaply made. Bought several of their Dixie Belles at the Brandon Store, installed them myself and they ran perfectly for nearly 30 years. Had they not been damaged during the recent reno I know they'd be running today. Dans has it all.

We took the chain store fan back…read more They have their traditional look fans and a contemporary line. I spent 90 dollars more , however, it's a better fan, quiet and comes with a 25 year warranty not 2 years. I'll post more pictures when we have had it up for awhile.