I was searching for a nice hat for a friend and came across this Hat Club. I'm in TX. I'd been…read moresearching for a specific hat and this was the best price and exact style I wanted. After I had ordered it and paid for it, THEN I decided to look at the reviews SMH which had me second-guessing. Because of that, I was pleasantly surprised when the hat showed up quicker than it was supposed to and in excellent condition. Nicely packaged and brand new. Thank you Hat Club.

Customer Service is horrible…read more Ordered 3 hats through their buy 2 get 1 free deal... I know for a fact I ordered 3 different hats because it shows in my shopify. One of the hats sold out so they decided to send me a random hat... problem is this hat is the exact same hat as one of the other 2. It's also showing up in my email as 2 separate products and not 1 hat x2. Why the hell would I order 2 of the same hat? Customer service told me no exchanges, that's kind of crazy.

The friendliest owners and vibes here. I always feel welcome and they are so kind and helpful,…read morereally down to earth people here. Great selection of clothes and accessories in the western/folk/americana/cabin style. Denim, flannels, hats, jackets, etc. Very high quality goods, made to last and timeless. I am a man and there is no other store around that is like this. It's a true candy store for men (and women's clothes too). Great place to buy a special piece or a gift for someone that appreciates classic USA made apparel and accessories. Pocket knives, hats, wallets, watches, jewelry, shoes, backpacks and travel bags, books, so many extras as well. A one of a kind shop that harkens back to the golden age of early American style that always is in style and lasts generations. I can tell that everything I buy here will last a long time and is a worthy investment. I can't recommend this store enough. Feels like you're walking into a warm, cozy hotel lobby of a log cabin in the woods and the service is just as warm and inviting. Love Cave & Post!

What a vibe this place is! A friend and I had gone to one of the museums close by and were looking…read moreto kill some time when I found this place on Yelp. Their products are gorgeous and there's something for everyone. The woman working the boutique was extremely helpful and kind. The cons: The one star that I couldn't give was lack of price range for the products. I understand that the product lines were upscale with higher price points, however, there should be a few other options for some of us on tighter budgets but willing to spend...

Took my cousin while she was in town. Lots of great accesories and service. She loved the…read moreexperience, and despite me being a passive observer, I enjoyed being there.

Do you want a custom rancher or cowboy hat? Ever wonder where all of those impeccably decorated…read morehats people wear at festivals and wineries come from? Well, some of them may come from a place like Rancher Hat Bar. I'm going to break down the experience because I came in as a complete newbie and had NO idea where to start and it really wasn't clear when I went in there. (More on that later. ) Start at the big wall of hats. They have a pretty good selection of hats ranging from least expensive (at least when I was there) closer to the big window and street) to more expensive (located deeper in the store.) There are a range of colors and slight variations in style. The cheaper ones started around $65 I believe and went up to $90. The next tier started at about $120 (which is one of the ones I went with) and those two tiers were adjustable hats. As you made it to the pricier ones they got to fitted sizes. Once you have chosen the style and the color you want, you let the staff know and they will go grab a fresh hat for you from the back. Then it's time to start looking for your embellishments. Do you want a ribbon, or a charm, or feathers or flowers? Do you want a brand on the hat? You can customize in so many ways. Layering ribbons and chains and flowers, etc. Once you have gathered what you want and have a general idea of how you want it laid out, the staff will get it all tied on and tacked in. Ta-da a custom creation! It can be fun and I did get a hat. When we arrived it was a little busy maybe 2-3 other folks in front of us, and no one had appointments. We were there for a pretty long time and while we were there it calmed down quite a bit. At one point our group of 5 were the only guests in the store. I'm going to be frank, the ladies who were working there couldn't have cared less that we were there. Answering questions about the hats, the process and assisting with the tips for designing the hats was really the last thing they wanted to be doing. I get it, it's the same thing for them everyday, but the Hat Bar is special because it's an experience. It's more of a service than just retail. They just didn't give a and it showed. And as a special experience that I would recommend to others, that's where it falls short. It would have been fun to have a more guided experience. To be offered beverages like when you go into Tecovas. I would have liked to see more display hats for inspiration or maybe photos if physical hats would be too much inventory. So many ways to make it special that sadly don't happen.

Eddie was absolutely great! Explained the uniqueness of each hat, patient while we explored the…read moreoptions, and helped find the sizes we needed. Only place i'll shop for hats in the valley, 10/10

Located inside Arizona Mills & only came inside as my Nephew wanted a hat. Well, I actually ended…read moreup getting one too. Just a few employees were working & was dishing out good customer service. Weekly new arrivals, fitted, adjustable, teams, brands, care kits, travel bags, display boxes anything & everything hat related you can find at the club. Prices were surprisingly low for regular & custom made hats. Although the name, there's no membership. Back to the two guys working..pretty cool dudes.

It was my first time going here and this place has a large selection of alternative fashion. I…read morestopped by for the graphic tees and was not disappointed! There's also cool trinkets, jewelry, and other fashion pieces. Just a heads up, the store is cramped but for what they offer, it's understandable. Ive seen some reviews on here mentioning workers stalking but I noticed they need to be at certain stations to help you out. They hold your items until you're done shopping and I assume thats to prevent stealing. T-shirts are priced at $25 but so are average graphic tees. If anything, they do have clearance/sale racks to look through. Overall, great place, great selection, great workers, and okay pricing.

Been here many times and have spent hundreds of $ over the past few years here. Good selection,…read morebut DO NOT buy shoes from here if you think theres even the slightest chance youll return them. Bought shoes on a Friday, wore em for two hours till they started tearing my feet apart (I am not blaming the store for this part in the slightest). I thought oh no worries- ill exhance it for store credit since that what it says on the receipt. Chucked em back in the box with the receipt. Went to exchange/return them on Sunday- only to be told that the soles are too worn to be returned. This policy is not stated anywhere, and the receipt simply says "exchange or store credit with receipt, no cash refunds". Pretty disapppointed with his reasoning which was "I cant sell them again". Never seen such a strict return policy. Will just be purchasing straight from Demonia next time.

A Truly Demeaning Experience - Never Again…read more Twice now, I've had the unfortunate experience of dealing with an unbelievably condescending manager at this location. His attitude is smug, dismissive, and frankly, unprofessional. The first incident occurred when I requested embroidery using a term associated with a military branch. Knowing trademark laws can be tricky, I did my due diligence beforehand--checking a .gov website and bringing the official guidelines on military trademark use with me. Despite this, the manager immediately and sternly declared, "Absolutely not. That's a violation of trademark and against the law." When I calmly asked him to review the government webpage with me, he flat-out refused. Instead of having a professional discussion, he chose to double down on his stance, making the situation unnecessarily tense. For 20 minutes, I remained patient and professional (as a parent of three, I know how to de-escalate situations), while he continued to dismiss me. Only after finally glancing at a single sentence on the webpage did he begrudgingly say, "Fine, I'll do it." No apology, no acknowledgment--just resistance for the sake of it. I had nearly forgotten about that frustrating ordeal until today when I returned to get a simple name--"Anderson"--embroidered on a hat. Immediately, the same manager shut me down: "No, that's illegal. Unless it's your name, and you'll need to show me your ID." That's when I recognized him. I took a deep breath and asked, "So, you don't embroider nicknames?" His smug response? "That's not your nickname?" At that point, I was done. I tossed the hat on the desk and said, "Oh man, I remember you. I'm out." As I walked out, he sneered, "Way to act like a child." Unbelievable. I will never return--not to this location, not to any LIDS store. If this is the level of customer service they allow, they've permanently lost my business.

That man Allen in there is so incredibly friendly and helpful. I fuck with this Lids big time.read more

What a worthless, overpriced store. You would think there would be a single shirt recognizing the…read moreDiamondbacks making it to the World Series this year, but no. The store when you walk in is full of Suns and Cardinals merchandise from past seasons. Those teams suck. I would have liked to buy merchandise from the only local team that isn't garbage. Also I wanted to add that it looks like the first review for this place is over 13 years old. That's insane! How is it possible this store is still open? It's in such a fantastic location it could literally be anything else. This place only has horrible reviews going back over a decade.

While seemingly an unassuming sports store on the outside, Just Sports of SanTan mall offers a…read moregreat selection of sports gear from around the states and especially arizona gear. Nothing special, I thought, until I met Amir. Amir provided the most exceptional service i've ever received from a retail store, not to mention his incredible Basketball and Football knowledge. Exceptionally knowledgeable, friendly, and helpful. Stayed for many minutes talking and ended up purchasing much more than I went in for! (at a great price too!). Really incredible store and employee, Amir.

Amazing service and people. Their storefront is small but represents their love for AZ. They offer…read moretons of services to local businesses and really appreciate their community and connection with others. Highly recommend!

Arizona is the 48th state to be admitted to the United States, officially joining the Union on…read moreFebruary 14, 1912. "Clothing for All, Inspired by Arizona." I have been wanting a State Forty Eight shirt for a while and while their merchandise is held everywhere, even at Sam's Club, I live nearby this cozy storefront. Popping in finally, I perused their current line-up and sadly, I walked away empty-handed. That said, I still have much love for this thirteen year-old company and I know I will eventually pick up something from them.