I have had a mailbox for more than 15 years and have seen the quality of service decline while the…read moreprice has tripled. I would not recommend them unless you have no choice. They don't answer emails and rarely answer the phone these days. . Don't expect any apologies. If you need something such as mail forwarding, expect to email and call several times. You may get an answer eventually. It is very frustrating as the service used to be ok. Every year I hope they will improve, but actually they seem to get worse. They do remember to bill you though. And to increase the price by 10 or 15 percent each year! I do have to applaud their business acumen as they charge for effectively no service. They understand that a lot of people need the service due to limited options in Jackson Hole. This is the only yelp review I have written. I guess they have inspired me.

Just came in to drop off something I sold on eBay. Gentleman…read morewas very polite and took care of me right away. First time coming here so my review is pretty basic but it looked well kept and the staff were busy working away on getting peoples packages shipped out. Nothing really to complain about. Just watch the parking area as it can get extremely busy there with the Kroger and gas station and people drive a little nuts in front of the store.

This store is very helpful. I have used them many times for print and shipping. They are really…read moreamping up the print department. They can help! Great shippers.

From the owner: The UPS Store #3579 in Wilson offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Westbank Shopping Center - Next Door To Blue Spruce Cleaners.

I'm not happy with FedEx. Their whole system stinks. I'm trying to collect them fourth package of…read moreone package of four that was sent two weeks ago. They screwed up and sent three of the four to the FedEx location where I picked them up Anyway these people at this address are great this location. People are very service oriented very helpful dealing with stressful people. I love this office. I don't like FedEx.

We had to ship some stuff home from our vacation. A little too much shopping…read more They were very helpful. They carefully packed our items, selected the right boxes and made the process very easy. The employees seemed happy to help and acted very professional.

I came in to mail off my trekking poles that I had purchased while hiking the Tetons. I waited in…read moreline for about 15 minutes as the line was long and there was only one person working. When it finally got my turn to the counter, I was told they didn't any boxes to fit my poles in and I was recommended to go to the UPS store instead. The solo staff member was nice and helpful. All of the other locals apparently knew her and was patient with the wait time.

This place far surpasses the DMV as Hell on Earth. NOTHING is simple or efficient here. You can…read morehave a notification that there's a package that's been waiting 2 days in a parcel locker and you still only have a 20% chance of being able to pick it up...they just can't keep up apparently. Do yourself a favor and pay twice the price to use UPS. At least they have enough employees to keep the lights on.

This is the worst store I've been to in my entire life. there are almost no workers, and the few…read morethat are there have no idea about any of the products, or even how to answer a simple question. I will never do business with this store, nor with the Staples corporation ever again.

I should have known better, yet I did it anyway....I went to my local Staples (and only office…read moresupply store within a 90 mile radius) to buy a new printer. I had been waiting for my old, cumbersome, HP 4620 printer to die, as it had caused me nothing but trouble since I bought it. I had a printing project come up, and after running every diagnostic and troubleshooting test on my HP, I concluded it was dead. So, I did what I ALWAYS do before I buy products - consult with Consumer Reports. I matched the ratings on printers from Consumer Reports, with the features I wanted most, and compared them to the "pick up in 1 hour" printers I found on my local Staples store. Armed with my information, I went down to buy an HP 5549. Typically, I did not find any on the shelf. One Staples associate came up to me and when I explained that I had looked on Consumer Reports and knew what I wanted....he looked lost. I tried explaining but it was clear that he would be unable to help me, so I continued looking on my own. A few minutes later, the General Manager, Ian, approached me and I explained that I knew what I wanted, based on my prior research. We were standing in directly in front of where the 5549 printers would be, and I expressed my dismay that they were out of the printers. As I had more "no's" on my list, and very little "yesses" (as is typical for our store, for some reason, they only carry "older" or "soon-to-be-outdated" models), I had no idea what kind of printer to buy. Ian directed me over to the HP 6968 model and explained the differences between the model I wanted, the 5549, and the 6968. Convinced, I bought the 6968, extra ink, and the extra warranty (because printers don't last very long anymore - that's why they are so cheap, I was told.) I loaded everything into my car, then as usually happens, I ran back in because I had forgotten stamps. IMAGINE! my surprise, when I went back in, to find an entire endcap of the HP 5549 model I had originally came to buy - ON SALE! I thought about getting the 6968 out of the car and coming back in to get the printer I HAD WANTED IN THE FIRST PLACE. However, I was tired as it was at the end of my errands and I wanted to get started on my printing project, so I decided to give the 6968 a try as it had been so highly recommended by Ian, the General Manager. I went home, set up my new printer, and went to work on my printing project. Immediately, I knew I had made a mistake. The 6968 had every troublesome aspect as my old printer. It was cumbersome, loud, the paper got stuck, I was constantly having to go over and "check" something on the printer. I hated it and cursed myself for not exchanging it the day before. Then, a phrase popped into my head: BAIT AND SWITCH. I'll be contacting the Better Business Bureau, and if advised, then my lawyer.

Very disappointed. I had a promotional piece printed w/o checking the weight of the paper figuring…read morethe printer or my designer would advise & pick the best. They printed a tri-fold marketing hand out on standard stock paper. When I came in in person to have them reprinted all at my cost I was poorly greeted with no apology or responsibility ,but quit the opposite. When I asked to have them reprinted on heavier-nicer stock I was advised it would not work. I ended up going elsewhere for a third printing. I have worked with a lot of printers and this was a first. They just don't care or know any better I guess. Never an apology or price break

I really needed a a big order of post cards with ZDP quickly. I talked to Jesse, who was very nice…read moreand professional, for a quote. I had talked to some other companies in Idaho falls who really seemed like they didn't know what they were talking about and it left a bad taste in my mouth. Even though it was pricier to place an order with Alphagraphics, I chose them for their great customer service and their knowledge. Thank you Jesse and Alphagraphics for your amazing work you did for me. Definitely recommend.

The lady there was very nice in helping me get set up with a PO Box and answered all of my…read morequestions!!

If you're considering using this post office for general delivery, I strongly recommend looking…read moreelsewhere. I visited in person to confirm that they accept general delivery packages from all major carriers (USPS, UPS, FedEx). I was told yes and no form or fee was required. I followed their instructions exactly when addressing the package. According to tracking, my package was delivered on a Friday. When I went in on Monday to pick it up, the only employee on duty, Will, told me it "probably hadn't been sorted yet" and asked me to come back the next day, citing that he was too busy to check. When I returned on Wednesday, Will was there again and he told me without checking that the package had likely been returned to sender. When I asked for clarification, the explanation shifted to say it had definitely been returned, though Will made no effort whatsoever to check for the package in the back. Will just kept telling me they can't locate it because it's a fed ex tracking number and he sent me to fed ex to look for it (surprise it wasn't there). Additionally, be prepared for long wait times--there's usually a 20-minute line at minimum. Based on my experience, I would not recommend relying on this location for anything important that you aren't willing to get lost in the mail.

Carey is an amazing guy!! I had an art show in Jackson Hole the weekend of August 11-13th, 2017. I…read morehad run out of business cards 6 day before leaving home, so I had Staples print my cards to be picked up in 5 days (they said the order would be ready by the day after ordering) at the Staples store in Jackson Hole. Well, their printer broke and they were not able to print anything until they got a part in the store to fix it. Well, things happen....but they never told their customers about it so that they could make arrangements. So by Friday at the show, I was in a real bind, I called PrintShop22 in Jackson Hole and talked to Carey about my problem. He was incredibly patient and accommodating. I sent him my card design and he was able to print my business cards THAT NIGHT after hours. He placed them into the overnight box by the store for pick up after hours and sent me an invoice later. Carey and PrintShop22 saved my show!! It made a monumental difference to have business cards to give out rather than pieces of paper with my info on it!! Thank you Carey!! -Kelly Cassidy

Kerry & Shawn are amazing souls! They are super sweet, professional & all around great people I…read morehighly recommend them if you want top-notch service

I never thought I'd be reviewing a post office but here we are! I was blown away by the…read morefriendliness and the kindness of the people working there. One gentleman, in particular, went above and beyond in retrieving a postcard I'd dropped off earlier that day that I had put an incomplete address on. He did not need to, it was a silly .25 cent postcard I could have easily duplicated. But he took the time to dig through the entire bucket of mail and found it for me!!

Absolutely deplorable. They are never open when they say they're open. It's extremely inconvenient…read moreand shouldn't be allowed. Some people are getting important packages and mail that they don't have access to because the people who run this location are too lazy to open the window and do their job.