Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Prices are insane! Just wanted a septic tank for a three bedroom home and somehow they tried to…read moresell two septic tanks for $20k . Absolutely waste of time. The inspector was nice but once he brought his supervisor/manager involved to try & finish the sale- he suddenly up charged everything. It wasn't The "manager" refused to leave and sat in his car to make a quote even though we said we didn't want to move forward.

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They called me within minutes! They came out within a couple hours. They fixed everything! They…read moreshowed me footage of the main line and how it sags. They fixed both of my toilets. They fixed both of my sinks and my garbage disposal! These people are great. Very kind and conscientious and very quick. I Highly recommend them.

Been working with this plumber for a while now he even helped repipe my whole house that had…read morepressure issues. He is very good with prices and won't try to take an arm and a leg.

Service was fast, pricing was good and the job was done well. Highly recommend Chris he knows what…read morehe is doing

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

Levi came out the next day after we found a leak in the bathroom. He evaluated the situation &…read morewithin days had replaced the copper pipe that was the culprit. He also replaced the shut off valves for the bathroom water lines because after 24 years they were worn out. I told him about the water shut off valve (the ball valve) wasn't working by the house & upon inspection he determined that that had to be replaced as well, I was discouraged about another issue but my wife & I agreed to replace that & the water pressure regulator. Look, it sucks thinking you need to replace just one thing to find out other things HAVE to be replaced, but I'd rather do that now while everything was accessible & not having to worry about if & when it does go out. So long story short(?!), Levi is very patient, knowledgeable and a skilled plumber who excels at his craft & pleasant to deal with. I would HIGHLY RECOMMEND John's Plumbing & Rooter & ask for LEVI! He'll get the job done RIGHT!

This company was amazing, I called them for an emergency call due to a PCV pipe busting in my…read morebackyard. John had Levi out here in less then an hour and was able to get the job done in 30 minutes. I would highly recommend them for any related service needs.

I called to schedule a routine maintenance appointment and Christine answered. She was nice and…read morereally helpful in explaining different options to me. They were able to schedule me in pretty soon, given the busy season. My technician arrived within the time frame given. He was friendly and respectful of the property. He provided me with a thorough explanation of what he did and answered any questions I had. Honestly, it was a seamless and pleasant experience. Not to mention the pricing was reasonable and a good value for the work and customer I experienced all throughout. They will be my go-to for continued service!

We've used their services several times over the past few years for our home and our commercial…read morebuilding, and I have to say they've been great. The customer service is amazing, the technicians are always pro, and they give really helpful feedback. I'd definitely recommend them! They're reliable, trustworthy, and honest.

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.

Price ridiculous for 1 hr job. An estimate was not given…read moreprior to the work done he gave me work order and estimate to sign after job was done. He was a nice enough guy and did a good enough job. But I wonder if I hadn't been an elderly lady. If it would have been $586 to replace 1 handle on the spicket and a small piece of pvc. He was at my property, a total of 1 hour 10 minutes. Spoke with the management and they didn't seem to be concerned this was more than my cardiologist charges