I recently moved into my new apartment at Emerald West and I've been very impressed with how…read morewonderful the staff has been throughout the entire process. From getting my apartment ready before move-in to responding promptly to a few issues that needed attention, everyone has been professional, friendly, and genuinely helpful. A special thank you to Vonnie, the manager, and her team--Al, Javier, and Mario--for going above and beyond to make the experience smooth and welcoming. It's clear that they take pride in providing great service and making residents feel truly at home. Any concerns I've had have been addressed promptly which has made the transition into my new home so much easier. We still have a couple of issues but I am sure Vonnie and her team will handle it in a timely and courteous manner as they have with our whole move. I really appreciate the excellent customer service and positive attitude from the entire team. I'm very happy with my experience so far and look forward to living here!

I have had the pleasure of residing at Emerald West Apartments in Torrance for almost 5 years. I…read morelove my apartment, an extra large 1 bdrm, plenty of room for a home office. Simply beautiful! My neighbors are friendly, management - Vonny and her team are amazing and the location is prime real estate - close to everything including the beach. The property is quiet which is ideal for adult/retiree living. Amenities include a beautiful pool (although always cold), BBQ grill, laundry room, a great room with games, ping pong table, exercise equipment, weights, sofa and chairs for lounging. The complex is well-kept and managed - Vonny does an excellent job. The Al and the maintenance team are attentive and provide a speedy response and repair to any maintenance and/or repairs. I would highly recommend Emerald West to adults/couples/retirees if it meets your needs, a place of peace and good energy. I will miss being here!

I lived in one of the studio apartments at Ocean West for four years, and was sad to leave. I spent…read morea great deal of time using the pool and always felt my car was safe in the gated garage. All of the neighbors were friendly, and the kids were respectful of the common areas. Very quiet at night. The maintenance staff handled all service inquiries promptly and with personal care. The property manager, Lorena, ALWAYS greeted me with a smile and a check in, which made living there feel truly like home. She went over and above her required job, even wishing me well on holidays, knowing my family was on the East Coast. My only recommendation is to convert the on-site laundry to a card system, although if keeping the coin system keeps costs low ($4 a load in 5/2026), maybe no change is needed! Ocean West is in the heart of a quiet, residential community and adjacent to a school with plenty of on street parking for guests and walkable to 711, Walmart, PetSmart, and Tokyo Central. Very close to Del Amo Mall and an 9 minute ride to the Esplanade in Redondo Beach.

Great, Fast response for our request to change our broken toilet. Replaced and upgraded quickly…read more The Gentleman had the best attitude while he work on our request... We Truly appreciate the work that was done!

Was here from 2022-2025. Very well kept by management. Clean. The onsite manager is very friendly…read moreand approachable, but also firm about enforcing the building rules and procedures. However, communication about maintenance schedules and water shutoffs could have been more consistent. We usually didn't get emails nor texts which would have been more appreciated. She does yearly inspections too. We loved that we had an online portal for payments. The apartment itself was a good sized one bedroom. We had our own heater which was inside the walk in closet. We had one parking spot for us with more storage in the parking spot. Downside of this apartment is that they are not double paned windows so dust and noise are inevitable. You hear everything. Walls are very thin. We were on the first floor and we could hear everything. There are two rooms of laundry and uses Bluetooth for payment which was amazing. However, only a few work. I believe the residents have reported it several times but no action was done. The residents of the complex were mostly couples and single residents. Only a few people had families. With that said, I think this apartment complex is more appropriate for couples and singles who are looking for a more quiet and intimate space. I wouldn't say this place is family friendly.

BEWARE!!!!! ZERO SECURITY AND THEFT! I have a bicycle that…read morejust got stolen from the parking lot and there are no cameras or security of any kind. The whole place is gated, and my bike is not visible to anyone outside the complex, so it must mean that someone in the complex stole it. They cut my lock off and took my bike. The landlady doesn't care because she just puts signs saying she is not responsible and won't put up security cameras. She said whatever happens is your responsibility. I have lived in about 10 apartments in my lifetime and I have NEVER experienced anything like this before. My bike wasn't even worth that much so it really shows what type of low life people live here that would just steal their neighbors bike to sell. And having the landlady onsite living here is worthless since she won't do anything. This place is the most insecure place I've ever lived. Also, it's winter now and the windows are so thin, you can hear all the traffic and fire trucks pass every night. And the temperature in the apartment is just as cold as the temperature outside because there is zero insulation. This is the worst place I've ever lived and cost too much for the location. The laundry card machine is constantly broken so you can't do your laundry unless you put $100+ in your card assuming you want to live at this dump for that long because you won't get that money back if you don't use it all.

I never write reviews. I feel quite compelled to NOT recommend anyone to live here as a recent…read moretenant who literally just moved out specifically because of Nadia. I HIGHLY recommend you take into consideration the comments on property management (aside from Kelli - she is relatively new and does try to help this goat rope of a company She is extempt from this review). While the "area" may be decent, the apartments are poorly and cheaply put together. Paint splatters everywhere, cheap appliances, no AC, huge gaps underneath the island connecting to the floor, garage storages are disgusting, and that's just a few examples. This isn't even the biggest and most disturbing issue. I say again - It's property management! One person in particular = NADIA! Nadia is only responsive when it benefits her. Otherwise, you will not hear from her. She contacted me three times for my renters insurance despite this already being sent to her via text twive AND then the 3rd time threatened to charge me for not having it on file. What's mind boggling is if what I provided wasn't sufficient documentation there should've been communication. Not one time! She even said thanks when it was provided. I digress. She rides around on her golf cart to walk her dog, leaves work early to pick up her daughter & doesn't return (I can't even begin to tell you how many times I tried to catch her in the office - never there!), and doesn't even communicate to her co-workers about the issues on this property. Kelli had no idea I was moving out. Nadia knew the day I moved out, when I followed back up and randomly stopped by because of the lack of response, and NOW I've asked about my Security Deposit twice with absolutely no response. Choose wisely my friends. I hope this comment helps. Take care!

UPDATE: 7/23/25- Again, UNPROFESSIONAL in her response,…read morespecifically by identifying one's place of employment which she came into knowledge of through her job, which should be kept confidential. AVOID like the plague if you want your personally identifying information protected. I will be placing identity fraud alerts on our information because who knows what lengths she will go to hurt me and my family. Original review: If I can provide less stars, I truly would. Our family of 4 resided here from May 2024 through June 2025. We did the 13 month lease with $1000 off for the life of the lease (it was a promotion that was going on at the time). Nadia Padilla is extremely UNPROFESSIONAL. From the start, we should've known, however due to circumstances out of our control, we dealt with the hands we were given. First, when we applied, she had a trainee, Kelly-- super sweet and kind, and Nadia GASPED audibly when she saw mine and my husband's paystubs as part of the application. And she asked us if it was ok to show Kelly-- stating she will be showing Kelly later anyways to process the application. Second, she took FOREVER to communicate material and necessary information about our application, deposit and move in date. She didn't get us a copy of the lease till we were moving in. Third, our laundry machine was out for over 2 months and I had to threaten legal action to get the washing machine fixed. She had us walk down our laundry two buildings down and use their washing machine, unload it and use our dryer in our unit. Mind you, in both locations, the washer and dryer are upstairs. To add insult to injury, she knew I had a newborn and a toddler -- so laundry was basically a daily thing I had to do. I got in contact with the service they contract with and I found out that she did not call them timely, and when the service person came to look at the washer, he then had to wait for Nadia to approve the parts for purchase. She did NOT return their call in a timely manner which caused delay. Again, UNPROFESSIONAL. This is a listed amenity. They cannot advertise it as part of the unit and deliberately delay the maintenance of it. Fourth, we noticed that our rent was not matching up to the numbers we were seeing. In the middle of our lease it appears they switched programs or providers of the rent management. We were previously able to pay rent ahead of the due date, but for some reason the rent was increasing despite meeting the balance. We finally inquired why there was such an increase and again, she was unprofessional and said every penny was accounted for in their ledger. Kelly, finally told us it appears there is a CREDIT of a few hundred dollars and advised us not to pay ahead and wait for the bill to actually show up to pay. It worked. Fifth, the garages are shared. Our particular unit, 2665 unit A, has two tandem parking spots that share with unit B- who also park in tandem. Unit B moved out in Nov during Thanksgiving. Because of toddler and baby, when we noticed they were no longer there, so at times we would park the car in the middle but we mostly parked within our lanes. Come December we were notified that cars will be parked next to us-- we don't know who. So for a MONTH two cars were parked next to us and it appeared as if it was to prevent us from parking more comfortably. We expressed concern about who the owners of the cars were because Nadia specifically said only people who live in our building will have access to the garage. It wasn't our neighbors' car for sure. Lastly, we cleaned this place from top to bottom for DAYS. Yet we were charged $500 for cleaning fee. For those of you who have the time to do a small claims, I would encourage you to. I say this because when our neighbors moved out, NO ONE CLEANED THAT PLACE WITHIN 21 DAYS OF THEIR MOVE OUT. In fact, that unit was not rented out until April-- and literally a week prior is when that unit had ANY cleaners and painters come. I know many will think this may be a one off, but I promise you it's not. I have been a renter for more than half my life at this point and I have never met a leasing manager this unprofessional. I hope you never have to deal with her.

The management at Riviera Vista Apartment Homes in Redondo Beach is excellent. They're responsive,…read moreprofessional, and keep the property well-maintained. Maintenance requests are handled quickly, and the community feels welcoming and well cared for. Highly recommend!

The location is highly secure and conveniently situated just a block from Redondo Torrance Beach,…read moreaccessible with a brief two-minute walk. The property manager, Marylou, is readily available by phone and highly responsive. Her diligent follow-ups and comprehensive information facilitated a timely move into a well-maintained apartment, ensuring all legal documentation was completed promptly. Additionally, she promptly addressed any issues reported within the first week. The property is impeccably clean, tidy, and well-maintained. The property includes covered car parking. However, a couple of drawbacks are the absence of charging points in the apartment's garage, which prevents me from charging my electric vehicle, and the lack of dumbbells in the gym area. These were clearly communicated by Marylou during the site visit. However, it would be greatly appreciated if these amenities could be added in the future. Its part of one of the best school district in LA and a family friendly neighborhood. Its close to various eatery joints and super markets-(Costco, Walmart, VONS, Ralphs) within short driving distance.

Where do I start... I've been living here since 2010. We moved from Norcal to Casa De Oro in…read moreTorrance and haven't left here since. But wanted to shout out Karra our site manager. She is Amazing very Professional and she gets the job done with any maintenance request. She goes over and beyond with a follow up call when the job is complete. Thank you Karra for the great service and for always smiling and greeting me and my family when you see us. Blessings to you and your Family.

This was my first apartment with my husband and we lived here for almost a year. The location is…read moreperfect and close to all the stores you could want (Whole Foods, Sprouts, & Costco). You are right down the street from the beach and I was able to take PCH all the way to work and the drive was my favorite. The complex is small, quiet, and has all the amenities you could need (garage parking/tons of street parking, laundry room, pool & jacuzzi, small gym, sauna, and billiard room). The manager on site, Karra, is the best and I couldn't recommend living here more. She is very helpful and always willing to work with you. My husband and I moved out before our lease ended because we bought a house and she helped us get our apartment leased as soon as possible so we wouldn't be stuck paying the apartment and a mortgage. If you are looking for an apartment in the South Bay, check out Casa de Oro!

We just moved in (like 3 days ago) so still getting used to the new place. I just wanted to…read morerecognize Chris in leasing. He made us feel at home from the moment we walked in and toured the building. Once we decided to move forward with the lease, Chris was always responsive to all our questions (and me being stressed about moving) he was always supportive of all my questions and helped make out transition go as smoothly as possible. I've also had the pleasure of meeting Bran the other leasing agent who was also very friendly and gave us pointers where to get pizza our first night here. Thank you for all your assistance in making our move go smoothly!

This place has completely gotten worse. Now management is retaliating over me complaining about the…read moreurine infested hallways. Maria the building manager made fun of a handicapped woman when she was simply trying to get her medication. She was stranded because they shut down the electricity giving patrons only 5 minutes warning. If a person can't even have empathy on the disable and elderly what makes you think that SHE will care one bit about the residents I got an email about my cat who happens to be my emotional support animal. We register her and NOW she says she has no record of it? Mind you there are dogs barking all day and pussing all over the place. This is clearly retaliation and I plan to report them to the state for all the OSHA violations.

From the tour to our first few nights of moving in, I keep finding more things to love about this…read moreplace...and the office managers were right. I really do love it here Yes, Kaia is beautifully designed, spacious, and the amenities are thoughtful and well maintained, but the star of the show for me was Natalie! She is such a genuine person who is also so good at her job, and you can truly see how much she loves what she does. That alone is so inspiring, but she also treated us like family and helped us every step of the way, even when we came across an unexpected situation. She handled everything so professionally, but also with so much sincerity and care. In a world of AI and automated responses, that personal touch made the experience even more special. She knows all the tenants by name, and I think that says a lot. Another big shoutout to Eric for attending to our needs so professionally and personally calling me to problem solve and find the best way to serve our needs. Madeline is also great and has been so helpful! The maintenance team has also been wonderful. Chris came to help us so quickly after I submitted a ticket, and he even vacuumed the area after the work was completed, which I really appreciated. I highly recommend Kaia and all of the amazing staff who made our move-in experience possible and so great!

I've lived in KAIA for two years in two separate apartments. I'm moving out of the area and am SO…read moreSAD to leave! The management here is professional and responsive. The interior and exterior are always spotless, thanks to the incredibly kind maintenance and janitorial staff. The neighbors are respectful. Most importantly, the units are beautiful. Special shoutout to CHRIS, who helped me with the few repairs I've needed and even allowed me to borrow his ladder and tools on multiple occasions for my own home projects. Eric, Ashley, Shayla, Natalie, Chris, and all the cleaning ladies + Juan Carlos - thank you all! KAIA will be missed.

We are living here for almost 3 years and I love our small community here! It's super quiet, clean,…read morefriendly and safe space! Our manager Flo does an amazing job!

I have lived in 800 Meyer apartments since 2018 and continue to love the location, the clean…read moreapartment complex and the community atmosphere. We usually have holiday parties organized by management which provide a great way to get to know your fellow neighbors.