I called because I had an emergency. I have a toothache and I'm going away on vacation and they…read moretold me that they could get me in to see the dentist but they could not take care of me. I would have to wait a couple of weeks to get back in to have my tooth done and I'm going away on vacation next week. I can't afford to wait and it just started hurting yesterday.

I cannot stress this enough... Marie is AMAZING! Dr. Katkowski was as well. My adult son who has…read moreautism was nervous at first and instantly he was at ease. I would highly recommend this office to any one. Overall it was a WONDERFUL experience. (Who uses that word to describe a dental office?) The staff is also super friendly. Thank you for providing excellent service with not only state of art tools but also a warm and welcoming place.

I had dental work done last November, I had to pay cash as they couldn't verify my insurance…read morebecause it was Saturday. I was told they would submit claim and I would get money back once released from insurance. They finally submitted the claim six months later, in June, sun life has stated that they issued checks and because they checked box 37 and put their address in, the payment was going to the dentist instead of me. I still have no payment back from them. Very shady operation. My insurance stated is all they had to do was put send payment direct to member. So now I double paid since they apparently kept my money. I'm sure I'm annoying them with my calls but they are horrible at communication. Would never go back or recommend.

had an excellent experience at this practice. The staff was friendly, welcoming, and very…read moreprofessional from start to finish. They took the time to explain everything clearly and made sure I felt comfortable throughout my visit. The office is clean, well-organized, and has a calm, inviting atmosphere. I really appreciated how attentive and caring everyone was. I highly recommend this practice to anyone looking for top-notch service and quality care!

Dr. Orr and Lisette Deliver Patient Support- Guidance Without Pressure…read more For my July 15, 2026 implant consultation in Terryville, CT, Dr. Orr's communication skills were helpful. She listened carefully, answered my questions thoroughly, and never made me feel rushed. I especially appreciated her respectful attitude toward my goals for improving my oral health. I also want to recognize Lisette R., who listened attentively to my concerns and explained implant options and financial plans in a way that was easy to understand. She is a gem! If you are looking for a professional, informative, and patient-centered dental implant consultation, I recommend Dr. Orr and Lisette R. at Smile Center Family Dentistry.

unwanted hugs lies deception and a greed run business…read more shame on you orr you should lose your license and be closec down they are liars cheets and thieves, and those are her good qualities . we all hope she gets what she gives

It was a nice place but honestly I don't know the dentist name and I left the same as i walked in…read more Staff was nice . No business cards very different. Not sure if I'm returning. Chris

They're always to the point and always looking to help you out as much as they can. They are…read morewonderful people in the specialist that comes in. He is the best I will recommend them to anybody when you go there you almost feel like family because how they explain everything to you.

Horizon Denial is a very clean friendly atmosphere. Easy Acess and to be located. They are very…read moreaccommodating to your needs or need an urgent appointment . Dr Modi removed 7 teeth I was extremely anxious but it literally was painless and easy and is healing like a charm . Marietta is the receptionist and more I love her bubbly friendly and knowledgeable personality. If you're afraid of the dentist give them a try you won't regret it .. I come to Southington from North haven and have more work to do . But never walk in nervous. thank Christ M

The staff is pretty nice. The dentist is ok. He isn't very compassionate about dental phobia. Kinda…read moremade me feel anxious about visibly being nervous, but he works fast and honestly...it's the first time I was given novacaine and I didn't hurt. I'll update again once my mouth gets used to the filling. Hopefully it will hold up. I do recommend this dentist. It's clean and you're in and out.

I have been looking for a new dentist office since the one I once went to lost my trust, I started…read morein November 2024 and I explained to them that I haven't been to a Dentist in 3 years. My remaining teeth were beyond repair being broken and so on, I explained that I wanted to have them all removed and denture's put in The woman cleaning my teeth listened to me very well when I told her to becareful with the cleaning and she did just that. The dentist removed a few teeth then told me she will remove the rest after the holidays so I can enjoy it. Before I returned though South Main Dental called me to tell me that the Dentist actually left the practice, like literally left and never returned. I was upset because she was gentle with me, but another dentist came in and took over her isn't like the lady yes he pulled a few teeth out also but afterwards he didn't prescribe me ibuprofen and amoxicellin. I ended up with infected gums and thank goodness I had a little left of each to help me get through the pain I was dealing with. I just wish dentist offices had a policy to when teeth are pulled make sure the patient goes home with those two items.

this place is unclean, you m make an appointment and have to wait. is pointless. the dr don't know…read morewhat's going on. is all over the place.

Friendly and professional, they are always on schedule. They take my insurance. Dr. Han is…read moreefficient and gentle. I had novocaine at 8:00, felt nothing, and by 10:00 I was able to sing at work. My crown looks and feels like the real thing. I came for a second opinion on an extraction and they saved the tooth instead. My new regular dentist!

The dentist here is very skilled, he's proficient at tooth care. He does solid work. He is…read morefriendly, but he's a man of few words -- his work speaks for itself. Friendly atmosphere in the waiting room as well. The wait is typically not long. They have Netflix and nice tv's.

I had a very pleasant experience with a new dentist in the practice, Dr, Mirabella. I had a loose…read morefilling, the staff got me in the next day and Dr. Mirabella was very sweet and kind and of course Giselle the assistant who always seems to get stuck with me, They made a great team and the one thing that struck me......lots of please and thank you"s during my procedure. I appreciate the kindness. Gerry P.

This practice seems to prioritize money above all else. If you enjoy feeling like a cow being…read moreherded through a process, then this is the right spot for you. It tends to be loud and chaotic. The staff is generally nice, but prepare for an overwhelming number of texts and phone calls regarding upcoming appointments--far more than I have ever experienced. It can be incredibly annoying. Be cautious if they have questions about your insurance before an appointment, as you may feel like you're being stalked. When they need something, everyone is on high alert, but when you need assistance, it's a different story altogether. What I should have done was come here first before taking a chance. I would have read the other reviews and stayed clear.