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    Total Access Games

    5.0 (4 reviews)
    Closed 12:00 pm - 6:00 PM
    Updated over 3 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    Absolutely stellar service from manager. Was eager to help w my questions and made very reasonable offers on card deals. Def will go back

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    8 years ago

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    Collector’s Heaven

    Collector’s Heaven

    2.1
    (16 reviews)
    10.1 mi

    If the name fits... and it does! Collectors of Topps baseball cards, as well as gaming cards will…read morebe delighted at the extensive selection of cards at this Lakeside location. They carry Pokémon, Yu-Gi-Oh, Dragon Ball and other gaming titles in single packs, decks and box sets. Trading cards are all the rage. They host league tournaments for various card events for gaming enthusiasts. They don't stock comic books or figurines, but if you're a card collector, their inventory runs from Star Wars to TV cards to anything from A-Z! There are plenty of tables in this homey, welcoming atmosphere. The staff is knowledgeable and helpful, and if you're new the the card scene, they make you feel like a regular in no time. Collector's Heaven also supports FeedMore with food drives which helps to feed those in need in the community. They're definitely playing with a full deck!

    This business doesn't deserve even the one star that Yelp requires as a minimum…read more My son and I stopped in today because he wanted to check out their Pokémon inventory. While we were browsing, a young man in the store asked the employees behind the counter if they were interested in purchasing some cards from him. They declined. After hearing that, I casually mentioned that my son might be interested if the seller was looking to move them. My son even politely asked if that would be a problem. Instead of responding professionally or courteously, one of the employees immediately stated that if my son and the seller worked out a deal, they would owe the store a 15% commission. The comment came across as rude, unnecessary, and frankly absurd considering the store had already made it clear they had no interest in the transaction themselves. To avoid any issues, we left the store and sat on a nearby bench outside. A couple of minutes later, the owner/manager came outside and rudely questioned my son and the other young man about whether they were conducting business. When they answered honestly, he told us to get off "his property." The problem? We were on a bench alongside the sidewalk. What should have been a simple interaction escalated into an unnecessarily confrontational situation because of the owner's attitude and lack of basic customer service skills. Rather than treating potential customers with respect, he chose hostility, intimidation, and arrogance. Words were exchanged, and while it's doubtful he cares, he permanently lost our business. I fully understand that a business owner has the right to manage activities inside their store and maintain a professional environment. What I do not understand is the sense of entitlement and disrespect shown toward customers, especially when they were no longer on the premises. The entire encounter left the impression that the only thing that mattered was whether the owner was getting a piece of the transaction. The unfortunate reality is that behavior like this drives people away from the hobby and creates a toxic atmosphere that benefits no one. The one positive outcome from the experience was that my son and I met a genuinely nice young man and made a new friend. If you're looking for a card shop that values its customers and understands how to treat people with courtesy and respect, there are much better options in the area (BangerZ Cards, The Card Guys, etc.). We have had far better experiences elsewhere and will gladly take our business to shops that appreciate their customers.

    Total Access Games - tabletopgames - Updated July 2026

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