I've been coming here twice a week for the past 5 months because of a lower back injury caused from a car accident. Gurneet has been an amazing physical therapist. It is obvious that she truly loves her job. She is very professional and thoroughly explains what she is doing and even goes above and beyond to show me exercises to do at home to better relieve the pain. Her patience and compassion make the trek all the way to the mission worth it. The girls that work here are always sweet. Brenda makes my day every time I come in, she is so upbeat, caring, and professional. And Stephanie is amazing as well. She gets to know all the patients and remembers their names and greets them like old friends. Stephanie always makes herself available to answer any questions I have as well. My only negative comment regarding total care plus is the terrible parking and occasional lack of privacy. read more

Total Care Therapy - Physical Therapy Near Me - San Francisco, California

I was nervous that I had an outstanding bill and my previous provider that took my insurance had left. TC Therapy chose to cancel my debt rather than trying to bill me for the original full amounts. I was stressed and really appreciated the quick response and emails. I would recommend a business that cares about customer satisfaction like this. read more

So I tweaked my ankle pretty bad and was in quite a bit of pain. Initially I thought I popped my Achilles. I work in the Mission/Potrero Area, so finding Total Care Plus locally was perfect! The Ladies in the front desk were great, squeezed me in to see Dr Fatteh. I really didn't expect this level of service and care in from a clinic in the Mission. The office was clean and orderly also, which was another good sign! I am so glad I found this place instead of having to waste a whole day at an ER or something! Now, I can just walk over and have my follow-up therapy done! Awesome local find!!! read more

I was seeing Dr. Vaswani at total care plus since November of last year. I found her through zocdoc. The facility doesn't feel like a doctors office so much as a rehabilitation clinic. However, I liked Dr. Vaswani so I continued to go. Then I began to have insurance issues- out of nowhere they didn't accept my insurance apparently, a fact that they neglected to tell me until my third visit. The final blow came when I called to get my prescription refilled to be told Dr. Vaswani was no longer at the practice. She had left out of nowhere and in no way was this communicated to her patients. I was left in the lurch without my medications and the only other doctor available was a man, which I was not comfortable with. Additionally since he hadn't seen me before he didn't feel comfortable writing my prescriptions and thus I had to come in again for another $200 doctor appointment. I became fed up with their lack of professionalism in communicating this change and left. Everyone that works there is nice enough but the business over works them in its search for ever greater profits. read more

I've been seeing Dr. Adams at Total Care Plus going on two months now, twice a week, and she has helped me so much. I've been dealing with chronic pain, stiffness, and weakness in my muscles and joints, concentrated in my back and neck, but just in general everywhere. Dr. Adams' knowledge of the relevant anatomy is superb, and she explains everything as we move from region to region, utilizing different techniques. Not only her skill, but her manner is to be praised as well--she is warm and friendly, and knows how to make one comfortable and at ease when going through difficult--yet important--exercises. Finding a therapist who helps your condition considerably but also whom you look *forward* to seeing each week is rare. The support staff of TCP is also great; very friendly, energetic, and easy to work with when it comes to making/changing appointments. Almost all of them call me by name, even if I hadn't gotten to know theirs just yet; that they make an effort for that type of personal care is commendable and makes me feel more at home. One super tiny critical note would be that the iPad software used for checking in is sort of clunky and seems half-finished. But again, that's trivial. Also, it can get a bit loud with talking since most of the treatment area is only separated by curtains and the common/lobby area is right there. But this wouldn't be enough to affect the overall score. Overall: highly recommend finding a therapist here if you can. read more

My husband has been a patient of Dr. Ngo for awhile. He started seeing Dr. Ngo for examination and therapy treatment due to a knee injury. I don't normally go to these visits with him, but I had no choice. I was surprised of the cleanliness and minimal waiting time. Front desk staffs were friendly and courteous. They help took care of all the paperwork needed for my husband insurance claim. They were able to answer all the questions we've asked. Lastly, they are conveniently close to Bart/Bus. I can't complain about going to these visits with my husband! They are punctual with getting you in and out. I recommend this office to anyone who needs Chiropractic or Physical Therapy service. read more

After moving to SF from Chicago, without my life long primary care physician, I was nervous about finding a new place to go in a new city. A friend recommended Total Care ... Sleek and clean Super Modern Awesome personable staff - that tries their hardest to get what you need In a new city I am very comfortable and feeling solid in my decision to have Dr. Nguyn to call any time I need! It's always a quick and easy not to mention reliable experience here. read more

I will not return here. I had a roommate get strep throat and was feeling sick so I wanted to make sure I did not have strep as well before returning to work. I was able to get a same day appointment and the medical service for the test was fine. My issue is that they do not offer any type of electronic billing and are not open on the weekend for billing. My only payment option was mail which I don't want to deal with. read more

I've been seeing Dr. Adams for physical therapy twice a week for almost 5 months to rehab from a ski accident and subsequent knee surgery (ACL reconstruction). I simply cannot overstate how truly exceptional Dr. Adams is!! I had a 4-month checkup with my surgeon, who was "very impressed" to see that I was 3 weeks ahead of schedule in my recovery! (For anyone who has had knee surgery, you know that this is a big deal.) Dr. Adams is incredibly knowledgeable, and somehow manages to be simultaneously understanding and patient while also pushing you to put in the hard work necessary for recovery. Post-surgery physical therapy can be pretty painful, but it must be done! Dr. Adams is also an athlete, so she understands that I don't want to just get back to "good enough" ability, I want to get back to running marathons and playing sports. Dr. Adams is also very good at explaining the roadmap forward, so you know what to expect, and keeping some elements of your routine repetitive (so you can feel like you're actually getting better at something), while other changing other elements frequently (so you don't get too bored). The clinic itself isn't "fancy," but it's clean and they have all the equipment they/you need. I am almost always able to get the appointment times I want, and rarely have to wait more than 5 minutes (if at all) to be seen. The rest of the staff is also great--they always remember me, and often cheer me on in my recovery. Of course, the big caveat with physical therapy is that YOU still have to put the work in! If you don't do your exercises, skip your appointments, and don't follow the rules, then even the best therapist in the world can't save you! read more

Excellent service & a wonderful, clean, caring atmosphere. Jose at the desk is a gem. Thank you total care!!!

My friend Craig recommended me to visit Dr Dow for an adjustment. I would like to express my disappointment and ask yelp to add the option of zero star. The chemical smell inside the building was so strong and dangerous that I smoothly decided to free myself from the performance read more

I have been a patient of Dr Ngo, for several years, he is an expert clinician. I always feel much better after my treatment. His service is professional, and uses the most up to date equipment and techniques. The staff is very kind, and eager to help. I'm loving the new location, and how well organized it is. Best of all they are part of my insurance network, making the service affordable. read more

I tried to get an appointment with Dr. Fatteh because my chiropractor recommended seeing a doctor who could schedule an MRI and address the chronic back pain she was not able to address. I first sent an email, which did not get a response. When I followed up with a phone call, the receptionist and I had an incredibly strange conversation revolving around the fact that the doctor would look at my records and then decide if I could be a patient. I thought perhaps he might be screening folks looking for a quick dose of pain meds, but when I explained that in fact I do NOT want pain meds (just an MRI to see what's going on), I was told I wouldn't be accepted. Clearly Dr. Fatteh is looking for patients who provide a high ROI, and apparently I don't qualify. The tone of the conversation was appalling and, frankly, just plain sketchy. Buyer beware. read more

Recently, I was rear-ended in a car accident and went to Total Care Plus for severe neck, shoulder and back pain. I received care from Total care Plus for 2 months. The front staff gave me an appointment right away. At initial visit, the physician was thorough and explained my symptoms to me. The physical therapists and Chiropractor were great- and I felt improvement in my muscles and spine after each visit. Reception called to remind me of upcoming appointments (super helpful). When I needed to call and reschedule, little to no wait time on the phone. Excellent care. Staff are also multi lingual: Chinese, Vietnamese, Spanish and of course, English. read more

I found Total Care Plus sort of randomly after my doctors recommended PT place wouldn't accept my insurance. I wasn't sure what to expect but what I found was exceptional. Doctor Adams helped me for abut 3 months rehabilitate my swollen hip. She was very skilled with her treatments and provided me with a ton of exercises to do to regain strength. She was always happy to answer all my questions about my ailment as well as suggesting corrected body postures and how to strengthen muscle groups etc. The staff at TCP is also really nice and the space is new and modern. It was nice to be at a clinic where everyone had such a positive attitude. I highly recommend using TCP if you need physical therapy. read more

I went to Total Care Plus for my neck and back pain related to an auto injury. I saw Dr. Nguyen, and he was very knowledgeable and treated me with care and respect. I really appreciated the fast and efficient care. He spent more time than usual with me and listened to my concerns. I highly recommend Total Care Plus, I would definitely return and refer my friends and family. read more

Booking an appointment over the phone was great. They were able to get me in the exact time I needed and with ease. The appointment was smooth. I was in and out with my prescription in no time! read more

Went to Total Care this morning to meet my new primary care physician, Dr Vaswani. The place was clean, staff were very friendly keeping me updated on the wait, and when I would be seen. Multilingual staff was a plus. read more

I had a great experience here! The staff was super kind and accommodating and made me feel instantly welcomed and at home. I was coming in for a potentially broken or sprained wrist, and the doctor handled it very well and very promptly helped me solve the problem, referring me to a specialist once they knew it was broken. All in all, kind people, very fast service (they had me in and out very quickly without rushing me), and they saw me the same day I called. I highly recommend this place! read more

I found Total Care Plus upon moving to the city. I recently had my first visit with Dr. Nguyen, and it was an excellent experience. I highly recommend TCP if you're looking for a new doctor! read more

Dr. Nguyen is kind, informative and everything I could ask for in a doctor. I was looking for a Primary Care Physician and I think I found him! read more

Easy to schedule, online medical forms easy to fill out, doctor/appointment was on time, great visit with the doctor and he spent more time than usual getting to know me and my history. read more

I have lived with pain most of my adult life, and it's hard to explain what that is like. Total Care Plus and Dr Fatteh have taken me from constant pain to a livable life. I look forward to my monthly visit. The front desk staff could not be more welcoming. I always feel like giving them each a hug when I leave, but a handshake seems more appropriate. I'm extremely happy I found Total Care Plus! My first appointment was on Xmas Eve last year!! What a great Xmas gift! Thank you Dr Fatteh for helping me live a much more comfortable life!!!!!! read more

Been a patient for over a year for chiropractic and physical therapy all the doctors are great very compassionate. Staff is always on point, helpful and kind. I wish their office was bigger but it has a family feel to it and Gladis is such a sweet heart read more

I came to Total Care Plus to do physical therapy after a knee injury and I'm so glad that I did. The staff is friendly and helpful.l and the location is top rate. Ask for Dr. Adams, she is extremely knowledgeable. read more

I highly recommend this place. It is not only clean and at a convenient location, but also is very inviting and warm. The staff are friendly and attentive and the doctors are super attentive and caring! read more

I'm a little frustrated that I had to arrive 15 minutes before my appointment. Then had to wait 25 minutes after the appointment time for my doctor to show up. read more

I work for a local affordable housing non-profit and collaborate with Total Care Plus for community driven events. My residents speak very highly of both the services Total Care provides as well as the warm and welcoming staff. Total Care Plus provides high quality care which gives opportunity to my residents to improve their overall health and wellness that they may otherwise not be able to receive. Total Care Plus is accommodating, flexible, and understanding of diverse communities. I would highly recommend Total Care Plus to both individuals as well as community driven organizations. Thank you Total Care! read more

Their intake process was very efficient and I saw a doctor very quickly. Clean, new facilities and a friendly staff. Great experience overall. read more

Total Care Plus is a quality health care clinic that has redeemed its name. The desk crew of Alma, Raisa and Tiffany are courteous, efficient and a true pleasure to be around. My physical therapist was Gurneet and I cannot say enough good things about her. She is like an angel in the clothes of a physician. She has probably the best bedside manner of any healthcare professional I have ever worked with, and her physical therapy knowledge is very detailed and effective. She helped both my ankle and wrist recover from muscle weakness and acute tendonitis. She would be a 'Total' asset to any healthcare establishment, as she is both a skilled professional and a very postive and uplifting presence to be around. Her assistants Brenda and Gladys are also fantastic, friendly and extremely helpful. I will miss Total Care Plus when I go- as much for the genuiness and caring of their staff as for their professional services!! read more

According to their receptionist, they do not offer physical therapy any longer, only chiropractic care.

Their staff is very helpful and willing to go above and beyond. Time to see a doctor is always pretty quick, nothing more than 15 minutes (which is light 3 years in doctor's appt waiting time!). I've been seeing Dr. Nguyen and he is great and recommend Total Care to anyone. read more

All the people here were really nice and the place looked clean. I went in for a TB test for my CA teaching credentials. I was able to schedule an appointment for Thursday of that week - I believe I called on a Monday or Tuesday. Unfortunately, the doctor who administers/reads TB tests is only there on certain days. TB tests need to be read between 24-48 hours after being given. On Wednesday, I got a call saying it would have to be rescheduled until the following Tuesday because the doctor who reads the test is not in on Fridays and they're closed Saturday and Sunday - therefore it would not fit in the 24-48 hour time frame. I think the girl who scheduled me was new, which is why she gave me TB appointment on a Thursday even though it's a policy that they don't administer them on Thursdays because of the time sensitivity. On Tuesday, I was late for my appointment and got bumped and they couldn't take me again until after I needed the test to be read because of scheduling and blah blah blah. They gave me some recommendations for other doctors close by who might be able to help (though none were), so that was nice too. Also, the test was also only supposed to cost $40 here (I ended up paying $100 to get it done at a place that could fit me in). So all in all, was a little disappointed because of scheduling inflexibility, but the people were as helpful as they could be. read more