dr. lee is the best around town! he's the only optomiteist i will go to! i've been going to eye…read morecare of iowa locations (pleasant hill & south des moines) for close to 25 years! they are the best optomiteists around the des moines area!

I was greeted by a nice person, but then I met with Raelinn who was amazing all the best…read moreexperiences I've ever had and really helped me to realize I needed to change the glasses I was wearing and ever since then my headaches have gone away. Thank you so much I care of Iowa.

I have had multiple issues with the optical and billing department…read more 1. Received a bill for an item that was already paid in full. Along with my bill, I received someone else's bill as well; which included personal information. 2. Requested to speak to Optical/Billing Manager several times and they were always "at lunch" or "has the day off" or "at a different location"; and they will need to get back to me. These are only two of the multiple instances that have occurred within the last year. VERY DISAPPOINTED in customer service management, I do not recommend the optical department.

Have never been to the eye doctor. Ever. Had a situation pop up over the weekend with some strange…read morethings happening with my vision. After a few days of dealing with it, and concerned it might be something really serious I called Elite Eye Care to try and get an appointment. They didn't really have any open appointments for new customers for a few weeks, but they made room to get me in the next day to check me out. The visit itself was quite good. Very efficient. Pleasant staff. Getting my eyes examined was surprisingly easy. Picking out glasses was a good experience. The staff is super helpful and make things easy. I'm super impressed with this vision center and would encourage anyone to go there. I'm glad I went there and glad my family members go there too. I'm just disappointed it took me this long to actually get my eyes checked.

Finally got my eyes checked again after moving to Des Moines + a few years. I heard of this place…read morefrom my insurance and its nearby! I happened to make an appointment the weekend of a huge sale so it was pretty busy when I came in. I had to wait for a bit, but once the doc was ready things went pretty quickly. The doctor was very friendly and personable. He made me feel very comfortable. The people working at the front were also super friendly and really sold the sale! Its a super cute spot and in a great location. I will definitely come back the next appointment, but hopefully its not too soon!

I LOVE Vogue Vision!…read more The eye exams are very thorough. I have had two done, as of now. I have also bought 5 pairs of glasses here.....I confess, I am obsessed with chic eyewear. It's Vogue's fault for carrying the most trendy glasses. Every time I wear my glasses from Vogue, I receive compliments. The opticians work with you to find frames that make your peepers POP! I could go on about how wonderful Vogue is... Call ahead to make sure they accept your insurance & you will be on your way to having fancy new frames!!

Great place! They get you right in and out when it's time for your appointment. Dr. Thayer took the…read moretime to walk through pictures of my eyes and explained it to me in a way that made sense. When it came time to get new glasses, the employees out front did a great job of helping me find a pair that looks great on me. Dr. Kleve has also been nice to work with!

Awkward from entering. Unpleasant staff at counter. Long wait from scheduled appt time. Even my…read morechild said the Dr. was strange.

Great optometrist(s) here. Helpful & friendly staff. Very informative & helpful. Recommend for eye…read moreexams.

I really like this lens crafters they are nice and can get you in in a timely matter . Dr. Brown is…read morevery nice every time I have had him and very helpful because my eyes are very bad .

Doing business with this business, especially after my exam for veterans referal I returned to have…read moremy eye glasses prescriptions updated. Paid in advance as required. It took a month before hearing back, then I was informed my prescription was out dated. She left a message on my phone, don't call us will call you. This went on for another two weeks, once I called they said my glasses were in. I returned home, the lenses were scrach, on top that I had a veterans exam. I am informed that I need to have another exam in that it was not approved by the veterans affairs. Veterans don't brother going to this business for exams.

I have been going back here for years. I have never had any…read moreproblems. The staff here are fantastic. Always busy and always greet you when you walk in. I love that Dr Wilson knows me by name and we chat every visit. She remembers me and what's going on with me. If your getting glasses they will work with you till they get it right. I am a regular contact person and I appreciate that if I like what I have they don't try and pressure me into something new.

I have seen two doctors there (my choice, gave them a second chance). Neither could provide any…read moreanswers to my issue, either cause nor cure. They both simply said they were "stumped" and "sorry". No offer or recommendations for a referral to anyone else who maybe able to help. Glasses are overpriced and they fill the quote with unnecessary extras. Will go elsewhere where they care about the patients and actually want to help.

This office understands good customer service. Two calls to remind me of my upcoming appointment…read more Greeting when walked in the door, simple and direct questionnaire to fill out, then into the first exam area, then onto the next. Every question was taken serious and I had a great experience overall.

The staff here is friendly, patient and courteous. Top notch eye exams and very informative…read more Thorough and timely. We have never had to wait for our appointments and have no problem getting in to a time that works with our schedule. The kids love coming to the eye dr. Great selection of frames. Great lessons on putting contacts in and out.