I've been working with this company for several years. I am an out of state homeowner and require…read moreextra attention when the house is vacant. These guys get there to fill the tank the same day, when no one told me the tank was low and then on empty so my pipes wouldn't burst. They discovered a water pump not working that needed repair and over-rode it, again to make sure my pipes wouldn't freeze until I could get it fixed. They are courteous, honest and efficient. The prices are fair, too. Patty, in the office follows up quickly with emails containing receipts and details. Ed, the owner dealt with my issue personally as all his staff were fully committed due to weather conditions. He got the job done when he said it would be done and saved me from some huge problems. Highly recommend these folks. They were recommended to me by my brother who has used them for more than 30 years.

We switched from this company because the guy who came to fill our tanks was rude. He was cursing,…read morethrowing the hose around, and acting like he was mad that he was even there. In addition, when we would call and ask them what their price was for heating fuel, we would always have to have our call returned? Anyway, just not happy with the service people and the rude behavior.

I just had my first visit from Sal Venezia from Pure Home Comfort. Five stars all the way around -…read moreprofessional, got right to the problem and determined the outcome, and immediately proceeded to fix the air conditioner mishap. First-class service. Will absolutely use him for all future needs. HIGHLY RECOMMEND.

This dishonest guy tried putting up almond colored line set cover on front of house next to WHITE…read moreline set cover!! And he didnt finish job!! STAY FAR AWAY!!

They charge $175 during the week just to come out and shake your hand us what the guy said. It's…read moremore in the weekend.

These guys have always been there for me. As someone who loves historic homes these guys are my go…read moreto! They have fixed my shower, bathtub leaks, washer hook ups, faucet replacements, hot water heater replacements, mini-split installations, and well pump replacement! Their service is fast, very professional!

I want to have my center hall full bath remodeled so I contacted Longacre because their website…read moreshows they have a location in Wayne, PA which is close to my home. Darin arrived promptly, was respectful, courteous and efficient in evaluating the renovation needs, explaining Longacre's history their renovation process. I was especially impressed that their stated work model is that the contractors arrive and remain on the job day after day until the job is complete. They don't juggle their contractors between jobs such that customers encounter long delays because the contractors aren't showing up because they are working at another house/job. This is a horrible way to treat customers but to maximize profit is the direction many home remodeling companies are headed. No thank you! Been there done that a few times and it was a terrible experience. After a few weeks of back and forth with Darin picking out tile, cabinet colors, shower door models, etc. I was ready to move forward. By the way, the reason the above took weeks was my fault due to work travel and a sick parent. Darin was attentive and responsive. Darin provided the final estimate which included us purchasing certain items instead of Longacre (this was our preference). I would purchase all the tile, the mirror, and the fixtures, we would also pay upfront for the custom cabinetry. When I received the final estimate, I was provided Longacre's payment terms. 40% of the cost upfront. 40% paid the day they arrived to start the job. What?!?!? You expect me to pay 80% of the bill before you even start working? On top of the 80%, I also would have put out thousands for the materials (my choice). The estimate with me supplying the materials was about $38,000. No utilities moved. No reconfiguring the space. Pretty much a facelift. New solid surface show pan, tile, new shower doors, new vanity, upgraded fixtures, upgraded lighting and paint. I would be out $30,000 in payments up front to Longacre and would have to deal with a demolished bathroom if Longacre failed to return or I would have no leverage at all to persuade Longacre to show up or fix unacceptable quality issues if they already have so much money up front? I explained to Darin my concern that Longacre is asking customers to accept a significant risk and that in the past, I've more commonly had contracts that requested a smallish payment as a deposit to lock in the contract, then typically 1/3 at the end of the first day, 1/3 at a pre-defined milestone that is about 65% of the job done and the final 1/3 at the end. This has flexed somewhat based on the size of jobs, for example, we added a 1000 sq ft. addition and that was eight payments at strategic milestones. I've totally remodeled four homes inside and out on the Main Line including large additions, and have NEVER been asked for 80% of the bill before a single thing is done. To me, that is a company that wants to make sure customers have no leverage over them which leads me to question their integrity. Darin assured me that Longacre has decades of good customer experience and is a company with integrity but would talk to the new owner named Hardy to see if there is an opportunity to modify the payment terms. Hardy refused to budge on the 80% up front payment. I thanked Darin for all his efforts (he was nice to work with) but also told him that since Longacre, which had been a family-owned and run company until the past year, is now under new ownership (sold off by the Longacre family), Longacre's legacy and history is now moot. This is Hardy's business, not Longacre's. It is unfortunate that we could not make this work. Never do business with a company that expects you to pay most of the bill before they do any work.

Heater was not working. Called them at 10am. By 3pm it was fixed…read more Fair price Great service

Carla quickly returned phone call to set service appt up. Matt came out to service my older home's…read moreoil furnace (which badly needed it). He was timely, kind, professional and had great work ethic. He showed me all the missing, broken and wrong pieces on my furnace and oil tank. Prices were discussed prior to work and I paid exactly what was discussed. He was very thorough! It is so nice to find a trustworthy company! Highly recommend!

Frank and his team at FCR Homes get a HUGE 5 stars from us here in Wilson Borough. Frank is an…read morehonest guy. He came and gave us a quote based on what we needed done. We needed a brand new furnace, a new oil tank, and some duct work replaced and taped. His quote was as fair as it gets. He was well below any of the quotes we got from the big oil companies in the area. He asks for half of the payment before installation and half afterward. As soon as he is paid the first installment he gets right to work getting the things needed for the job and he did a FANTASTIC job staying in contact about the process. I had no worries about where my money was going. He and his team were AWESOME! They were very friendly and they explained everything that they were doing and how things work. They go above and beyond to make sure they have everything needed to do the job RIGHT and as quick as possible. I would recommend them over and over again!! Thank you so much Guys! YOU ROCK!

I had a tuneup and cleaning. Also repairs. I have an oil burner. Everything was done…read moreprofessionally and in a timely manner. All repairs were explained ahead of time with an explanation. I was given an estimate and it was adhered to. Great work and prices. Thank you.

My A/C broke down on Labor Day during a heat wave. I called first thing Tuesday and they were able…read moreto send a Technician out that day. The Technician needed some assistance, so his boss actually came out as well. They diagnosed the problem, explained what needed to done, and came back promptly the next morning with the right parts to make the repair. Back up and running that day. From the initial phone, all the way to the end of the service, I found the team to be polite, courteous, and knowledgeable. Great to have good people that you can depend on. I highly recommend. THANK YOU to Young's Home Comfort and to all of the folks that helped me and my family. Matt G - Collegeville

If I could give zero stars, I would--worst customer service and management I have ever experienced…read more I had them come and repair my HVAC system three times within a few months. The third time, less than a week after the last service, they came to make repairs, and the technician explained why the system was leaking and why the fuel pump broke. The technician informed us that due to the line not being correctly connected during the last repair completed by their company, the system leaked fuel, and the pump, trying to overwork due to insufficient fuel, broke and needed to be replaced. After they made the necessary repairs, I received a $700 bill for an issue they stated they had caused. Over three months, I attempted to call and speak with Josh (I believe the owner) about this issue. Believing that I should not be required to pay for repairs on an issue caused by their negligence. He all but called me liar, stated that his technician said no such thing, and that he would call me back. After repeated attempts and messages left for Josh, and even requesting assistance with the BBB, I received no further reply but continued received invoices with additional late fees added. With three months of repeated phone calls attempting to resolve the issue, with no reply, I ended up just paying the $700 bill just to simply move on from the situation. DO NOT USE. FIND ANOTHER COMPANY.

The prior owner of my house recommended Coppola, and we've been using them for a couple of years…read more We had a freon leak a few months ago, and they took a shortcut due to the cold weather. They promised to "work with me" if the leak happened again. Four months later, the HVAC leaked again, and we paid full price a second time. No discounts. About $800 x 2 for the same leak. We won't be using them again.

Very knowledgeable and reliable. They called back and showed up on time! They troubleshooted my…read moreheat pump. It had a leak and needed to be recharged. Their price was reasonable and I will definitely use them again when needed. The owner called back after the job was done to make sure I was happy. Thanks guys!