Jere Quallio went out of his way to make me a happy customer!!! My car looks like it just came out…read moreof the showroom. Thank you so much.

Excellent customer service, kept in contact during the whole time! Stuck to their time line! Car is…read morein perfect condition again!

Would give zero if I could. Do not go there. My car was there for a month, 5k later, runs like…read morecrap, given back to me filthy inside, and didn't have the common sense to even put the door molding and the piece that goes over speaker back in place. It was left in trunk. I went for an alternator only, was called it was ready to pick up and the car was super low. Made them come out and look at it. Was told the piece broke while sitting there, ok. Already 2k in, kind of at their mercy, since I could not drive it like that. In the end bill was 5k. Absolutely ridiculous. Go to a dealer. You will pay less.

Wonderful shop, 5+ stars. Walked in without an appointment because my battery died shortly before…read moreand Brad got me right in - got a new battery and a long-overdue oil change. Great prices too - I know nothing about cars and don't live here full-time so I'm quite easy to take advantage of (it's happened before elsewhere) but these are honest and accommodating people! Highly recommend.

Been going there for years, before the new owners, so far so good. Their prices are reasonable…read more Less than others and I always double check with my dad, he is a mechanic on their work, was it necessary/pricing? He is older so cannot he do much like he used when he was younger but I always check with him. The only place I take my car to other than my dad.

Ok, this place is rough around the edges, even for a car repair shop. But. I've been here twice now…read more(both times for inspections) and I have to say, Jordan is kind of a unicorn among auto mechanics . At least that's my read. (And I'm kind of a good judge of character) Extremely 'human', helpful, and just gives off a vibe of sincerity. (Sincere sincerity, not fake corporate manufactured 'sincerity') Honest, fast service. Didn't nickel and dime me.... (I haven't had any major repairs there, but my gauge is that this guy knows what he's doing. The gentleman that was in front of me seemed shocked that he was being charged so little. He even said, "Are you sure?" (Wow...) ) I felt like a person and not a walking wallet. This is a really big deal to me, and this is the kind of energy and integrity I want to support. This is a zero frills shop run by a real live human being who will treat you like you're one, too.

Customer service was great as they are super friendly. Only given it 3 out of 5 stars because I…read morepaid for the full detail and both inside and out and they failed to clean my trunk. Now I'm sure if I called and complained they would probably tell me to bring it in and they would rectify the situation but I don't have the time nor the patience to drive to the other side of town to have my trunk vacuumed. Not a huge issue but when it's a full detail it's unacceptable to forget the trunk, which was emptied out prior to the visit. Besides that they do solid work.

Beautiful work! This place is very friendly and very reasonably priced. Dropped my older RDX here…read moreand it looks fantastic. The leather and interior/exterior shine is the exact facelift my car needed. Will definitely recommend to anyone in the area. Thank you!

Excellent service all around! I've brought every vehicle I've owned there to get tinted windows. No…read moreissues ever. The best out there!

Another dent from some careless inconsiderate. Dent Tech perfectionists fixed it…read more I also inquired about an alloy wheel hub that was deeply scratched. They've done smaller scratches before. Not this time. Would have to remove too much metal which would cause wheel balance issues. Straight up honest. They said best to get a new alloy hub.

Over at Kirks if you call for information the woman who answers is very rude and short on the…read morephone. Also when you sit there and go and request to get your personal belongings out of the vehicle because you don't know when you will be able to get it out due to unforseen circumstances they charge you 140.40 dollars just to get thru the gate to grab your items. Lets not also discuss you have to pay the tow fee which is thru the roof on top of a 75 dollar per day storage fee. When you are strapped for cash and can't even afford the smallest things in life they won't even care. They only care about the money. And if you explain your situation they say oh well you have 30 days or we file for abandonment and you lose your car. DO NOT USE THEM

A relative's car was towed there. A Michael Gunden refused to allow him to remove his personal…read moredocuments before an exorbitant towing and storage fee was paid. That refusal is against state law. Additionally, Gunden was very rude and ignorant on the phone. Be wary doing any buisness with them including auto body work.

I came to Faulkner after a car accident. There team was so compassionate and knowledgeable after a…read morescary situation. Justin was great and updated me every step of the way of when my car would be done. I would recommend this group to anyone- so easy to work with!

**David Kim squared me all the way away…read more I've read the dealer reviews, and I must leave the most honest comment I can. My CT6 hood latch went bad while my car was sitting at the hospital. While we endure whayvwas almost a death situation. He was able to squeeze my car in and get it fixed in 4 hours. The car alarm was going crazy police hassling while at the hospital by my family's side as they almost passed away. He got me in and out during a short period I had family support to step away from the hospital. He did me personally a great solid and did it fast. Great job brother, my cadillac business is now with Bethlehem Cadillac. Thanks to the service team for the great job as well.

I am extremely disappointed with this place. They have had my car for over a month and still…read morehaven't returned it. On top of that, there has been zero communication -- no updates, no calls, no explanations. Every time I try to reach out, I get ignored or no clear answers. This is completely unprofessional and unacceptable. If you value your time, money, and peace of mind, I would NOT recommend bringing your car here. Terrible service and very frustrating experience.

Fantastic workmanship and fair pricing! Highly knowledgeable staff and secure location!read more