Steven was great, very helpful and nice! I was very happy with my service today! would recommendread more

Found this company on Yelp, they had some good reviews. I gave them a call and quickly set up an…read moreappointment for a home assessment of termites. Wonderful and kind man named Ray came out early to do the assessment broke everything down for me; no pressure and said if I was interested to call the office. I called the office told them I was interested in the treatment and gave 20% deposit to schedule a date. On the day of the actual treatment for termites had two wonderful young men come out to our home, explained everything and we're extremely professional and even covered some of our items in the attic to protect them. They got everything done in a matter of 1-2 hours and off they went. A few weeks later, I spotted some termite droppings. Gave them a call and someone came back out and treated it. No attitude, no fuss and very polite and professional. They said if we have any problems, we have a three-year warranty. Thank you. I will definitely use them again in the future.

Our technician, Erica, was very friendly, knowledgeable, and professional. She answered all of our…read morequestions. She wore booties inside the house and completed the work as promised.

Today Carter came over for my quarterly bug service. He gave me a heads up he was on the way and…read morearrived exactly on time. He did a thorough inspection inside and out, pointed out potential areas of pest ingress and gave clear recommendations on prevention before he began treatment. Carter was thorough, knowledgeable, professional and polite, in a word - wonderful! I've had Premium for termite tenting and past pest inspections and everyone Premium has sent over have been top-notch. I definitely recommend Premium for any pest control needs you have.

Sergio is on top of fixing the ant situation we had in our house. Personable, professional and…read morefriendly. (My wife likes him as well) So far, so good! I got the quarterly service to make sure.

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

From my first phone call yesterday with Brandi and service today with Calvin, the experience was…read moreeasy and quick. Brandi was helpful and courteous setting up a next day appointment for our ant problem. Calvin texted to let us know he was on the way, show up right in the window they promised, and was kind, informative, and efficient. We have little dogs and I was concerned about them but Calvin gave clear instructions on how long to wait for the spray to dry outside. Hopefully we don't see any more ants but if we do, we have 10 days to let them know and they'll come back out to troubleshoot.

we love 1st stryke. they are honest and comes out as scheduled. easy payment options and quality…read morepest control services. we have used them over a year consistently and have had no pest control problems since!

I just moved into a new apartment. I noticed a few roaches in the kitchen. I called my apartment…read moremanager and he sent them out. They were here pretty quick. After the first service call I haven't seen any problems. Thank you.

Jeff is incredible. He's gone above and beyond with his service. He worked to fill up all the…read moreopenings outside where bugs and critters could enter. He found compromised spots I had no idea about. He also pointed out a few other issues that I definitely need to get checked out outside of pest control. I highly recommend this company for any termite or pest control needs. A+++ service.

I'd give more than 5 stars if I could. Helped us out in a pinch, very fair pricing, solved the…read moreissue in one day.

Don't waste your time with this guy. 2 missed appointments and billing issues with my account. I…read morepaid him with Zelle, and I was sent an unpaid invoice notice. I paid for the quarterly service, after he was a no show for my last appointment I was told I have to start over with the initial $300 fee. This guy is a scam. Don't get me started on the other missed appointment. I hear someone at my ring doorbell, I come outside and the guy is already in the truck driving passed my house leaving and looking directly at me. I gave him several chances but unfortunately I had enough. He doesn't care about his customers. Customer service needs a big improvement.

Thanks to a neighborhood possum, our backyard became completely overrun with jumping and biting…read morefleas, putting our Memorial Day backyard plans in jeopardy. Thankfully, Tommy from Total Impact Pest Control responded quickly to our concerned inquiry and was out to help us right away. Within just an hour, there was a night-and-day difference -- not a single flea could be found. We were so impressed that we also signed up for monthly service to help with mosquito control. We're looking forward to enjoying our front and backyard again. Thank you for saving the day, Tommy!

Tommy is seriously the best!! Helped us initially 2.5 years ago with a rodent problem, and has been…read moreon the books for us quarterly for routine pest control. He is quick, communicative, and so fair with his pricing. He's also so knowledgeable and if any issues arise and we need him, he always makes it happen. Thank you so much Tommy

I called Daniel to remove a seagull nest from our rooftop chimney and place spikes so that the…read morebirds don't come back. He gave me an estimate over the phone after seeing photos that I sent. His quote, though quite high was less than others. He showed up on time (11am for a 10-12 window) and was quick. Hw wore shoe covers inside the house and did the job very competently. I would recommend him for any pest control issues.

We made an appointment over the phone. He showed up on time and did a very thorough job. 10/10…read morewould use again and recommend!

Very quick response and flexible scheduling. Came in and sealed some problem areas. I can't think…read moreof anything worse than having rats/rodents in the attic!

This isn't your typical review of their work rather of their integrity. I've been shopping for an…read moreexterminator and it totally slipped my mind that I made an appointment with Pete. He showed up at the scheduled time and he noticed that blank stare on my face. My baby was asleep in the room leading to the attic at the time of his arrival. He without hesitation said that we could reschedule even though he already drove out here for an initial inspection. That is worth of this review and I'm about to contact his office to reschedule...

I use and have used this company for everything pest related including tenting for termites,…read moretermite repairs, spiders, spider webs and more. I have been extremely happy with every employee. Chris is exceptional for regular spraying and keeping our home free from webs outside. Roberto is good for identifying problems and setting up what follows and Ivan did awesome wood repairs. I recommend them highly.

Second time using this company on an as-needed basis. Roberto was the tech who came out -- prompt,…read moresuper friendly, knowledgeable. He reviewed the minor activity with me and treated a couple spots for free! All with zero upsell or any of the BS you often get from other companies. I highly recommend these guys and will continue to use and recommend them for small and larger jobs!