1. Total Property Management

    1. Total Property Management

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    Lake Forest, CA

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    Total Property Management

    3.5 (106 reviews)
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    12 years ago

    Helpful 11
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    7 years ago

    We LOVE Paige at Total Property Management! Paige is always very professional, kind, enthusiastic and willing to help in any way she can.

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    Jessica F.

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    10 years ago

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    10 years ago

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    7 years ago

    Amanda was amazingly helpful and was gracious enough to stay 15 minutes after hours on a Friday night just because I was running late.

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    9 years ago

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    10 years ago

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    10 years ago

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    10 years ago

    I am pleased with how well TPM has been with managing the community' in which I own. Keri is responsive to my requests and very helpful.

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    9 years ago

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    10 years ago

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    12 years ago

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    13 years ago

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    13 years ago

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    12 years ago

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    Jessica F.

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    Page 3 of 3

    Ask the Community - Total Property Management

    Review Highlights - Total Property Management

    I had an erroneous charge on our account from the previous company, and the HOA board approved and waived those charges last year.

    Mentioned in 29 reviews

    Read more highlights

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    Up Property Management - Anaheim Listing

    Up Property Management

    (86 reviews)

    One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

    Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

    Crummack Huseby

    Crummack Huseby

    (238 reviews)

    I live in a small community managed by Crummack Huseby and I was very pleased and happy with their…read moreservice, performance, and attention to details which make our community a safe, beautiful, and wonderful community to live in. I would like to give a special shout out to Michael Hayes, who is our Snr Community Manager for taking great care and making sure our needs are addressed timely and being our advocate. He's very patient, listens to my needs, responsive, and executes to move things forward but sometimes, it's difficult because there's a process but he ensures to push it forward because it's the principle and it's the right thing to do. I've dealt with many property management, many and I have to say that Crummack Huseby provide top notch customer service compared to many out there I've heard and dealt with. Most of the others never pick up the phone, nor ever respond back to your messages, or they just pretend they don't hear you and you will never hear from them. Thank you Crummack Huseby for your great collaboration and support, it is much appreciated!

    Our association is small, approximately 75 homes. We have contracted with Crummack Huseby since the…read morehomes were built in 2011. Since taking over as president of the homeowner's association a few years ago, we have had a few different managers. In the last year or so we were blessed with Heather Eisfelder as our Community Association Manager. Once Heather became familiar with our community's concerns, she has been on it from day one. She is responsive to our needs and works in tandem with our Assistant Manager, Jane. Both Heather and Jane respond so promptly, even to last minute and after hours request. For a small community like ours, the value for our money has been worth it. I would not normally review a company like our management company...in fact I would never have thought they had a Yelp! page. What prompted this review was that during last night's meeting, Heather saved us about $50 / month on our street sweeping expenses. However, she went on to tell us that she had also identified nearly $300 in expenses that we pay per month and we do not use. For a small community of 75 homes, trying to keep dues low during this current economy, this is the kind of monthly savings that helps balance the budget and keep us out of the red. Heather also gave us other ideas on how to easily modify a rule to meet our communities updated needs. Thank you Heather and Jane! Your efforts don't go unnoticed.

    Total Property Management - propertymgmt - Updated July 2026

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