I was very satisfied with the sales and product quality. I spent a significant amount of money and…read moreleft a great review previously. After just a few months, my sliding glass door is not working. It's been impossible to get in touch with anyone in the service department although the sales department is open day and night. I chose this company over a competitor because of the guarantee, which is meaningless if you can't get anyone to come out and look at it.

NIGHTMARE!!! I called last July for a quote on new gutters and subseqently cancelled the…read moreappointment the next day as we had another company come out and do an amazing job on what was an emergency basis. The TCWC call center agents have repeatedly called me, at least minimum of four times a week, to follow up with the cancelled appointment. Days, evenings, weekends. . . for MONTHS!!! NOTHING is off limts with these people. I have asked them time and time again to delete my number from their system and it is NEVER done. As an example I just called them after receiving yet another call and the person asked for my phone number. I had recited TWO digits and she interrupted me to ask my name. I asked her if she needed the rest of my phone number and she said "I guess so." Do NOT contact these people if you merely want an estimate. They will not rest until they wear you down into making a purchase.

We had Skyline install eight Okna 500 series double paned windows on our sun room. They were…read morepunctual for the estimate, measuring, and installation. Plus, they correspond electronically which I love - sorry, I just don't like to talk to people :) We signed the contract in October with a 14-16 week installation schedule due to COVID. They contacted us within that time frame and we were scheduled for install within a week or so of the promised schedule. They were no pressure when giving the estimate. Almost so laid back that I initially thought they didn't need the business since it was a relatively small job! However, it is just their approach which was good. The installers showed up EXACTLY on time. Very polite, clean cut group of men who worked quickly and efficiently. Installed in 3.5 hours! They left the house cleaner than when they came. Seriously :) Windows look wonderful and I would highly recommend the company.

After doing a ton of research and interviewing 3 companies, I chose Skyline to do the windows for 2…read moreof my rental houses. I actually talked to 10 people in my area who used Skyline. All were happy. Skyline gave me a list of many people who had their windows and agreed to be references! They stood out because their interview was low key, low pressure and full of useful information. One house got the Okna 500 series and a couple of years later, I chose the Okna 800 series. It is now 5 years later and both houses are problem free. It is now time for me to change out my old wood windows and I am again using Skyline. Why? Because Jared, the owner, is helpful and knowledgeable and I can count on him to be sure my experience will be headache free. They are a pleasure to work with, start to finish, and I cannot recommend him highly enough!

I hired Rob to replace a small deck off my kitchen. Rob (and his team) did an amazing job…read moreexpanding it. As an aside, they were also on time and reliable. I've had issues with that sort of thing in the past.

Had Witte Construction do a complete remodel of my kitchen. Everything from custom cabinets to…read morecounter tops. My experience was very different than the ones I read here - which I have to admit made me cautious, but they were from a long time ago. Reasonable pricing and they were able to get the project done quickly when other contractors were too expensive and booking out for next year! Plan to use them for my bathrooms next

We had our windows installed by Champion many years ago and the experience was terrible. It took…read moreover a year to get our windows installed and corrected. The work crew were terrible, their professionalism was straight junk yard and the management was so stupid, they could not get out of their own way. I am writing you today, because I'm experiencing my first work ticket. What a disaster. This company must be barely hanging on for their dear lives. Technician came to repair a couple items such as re-key a door cylinder (they sprayed WD40), replace a below door weather strip (wasn't bad enough), rust on the door (only covered it for 1-year), magnetic kick plate (they attempted to get it off with a screwdriver because they saw no screws. This is all commonsense work...I could only imagine if it required real technical knowledge. Run, run as fast and far as you can. The 1-star rating was to by-pass the system so I could send. Otherwise, it would have been a negative rating!

Use at your own risk. Too many gaps, bugs still get through screens overpriced for low…read moreworkmanship. Don't fall for the sales pitch or commit to anything on your appointment even though they say today only.

Got estimate for new roof. Representative was very good and responded with frequent texts and…read morefollowup. In the end I did not choose them but definitely had a hard decision. Very much appreciated all the follow up

Great experience with this business. We called after a giant tree fell on the house, and lucky for…read moreus it only punched a small hole in our roof. Hooray for old brick home invincibility! Chris came out to take a look, the quote was reasonable for the area and damage. Iris made sure to get a team out the next day due to a rain storm in the forecast. I thought I was going to need to climb on the roof and tarp it myself somehow, but nope! The crew arrived on time, and accomplished the fix without any issues or surprises. Professional, clean and fast. All said, I know who we'll be using when we get our roof replaced next year.

I chose this company based on their online reviews, but after my experience, I seriously question…read morehow accurate those reviews are. From the beginning, I made it very clear that I wanted 100% communication and no misunderstandings. The salesperson assured me the entire project (windows, gutters, shutters, etc.) would take about 2-3 months. I was aware I was paying above average, but I trusted their reputation. That turned out to be a mistake. The problems started right away. I assumed measurements were taken during the initial visit, but they weren't. I had to take time off work for another appointment, and the person they sent was in and out in about 20 minutes. After that, communication completely broke down. I had to repeatedly call just to get updates. Months went by with no clear timeline for installation. Every time I spoke to someone, I got a different answer. The office staff seemed completely disorganized, and emails were confusing or contradicted each other. Eventually, I spoke with managers, and even they admitted there were mistakes and miscommunication. But nothing was actually resolved. When installation finally happened, it was poorly handled. They sent only one person to install gutters, which was inefficient and unprofessional. To make matters worse, they somehow retained my payment information and charged me without my authorization, which is extremely concerning. At one point, a manager apologized but then started mentioning that if I canceled, I could be legally responsible. That is when I completely lost confidence. It felt more like a threat than an attempt to resolve the situation--especially considering they had not fulfilled their obligations despite receiving a large deposit. They later came out to take pictures and "check" the work, but it felt like they were trying to protect themselves rather than fix the issues. I have lost an unbelievable amount of time dealing with this--taking off work, making calls, and sending emails. To this day, I still have an issue with one of the windows. I reached out again and received a response that made no sense, and I still have no real answer. Also, their "lifetime warranty" is not even through them--it's through a third party, which was never clearly explained upfront. Overall, this has been an exhausting and frustrating experience. I strongly recommend being very cautious before choosing this company and considering other options. Look for the response towards any complaints they're completely generic. They don't even give at least any kind of explanation as to why of things occurred. I would take my business elsewhere. You're gonna get robbed. They're charge you an astronomical price for something that anybody else could've done much cheaper.

I want to update my review concerning Smallwood Renovation, Keith the owner of Smallwood Renovation…read morecalled me yesterday after viewing my concerns about his lack of response on Yelp. Keith could not have been nicer and was very apologetic with their delayed response to a few issues we had concerning the deck they had built for us. He immediately requested that a crew would be out this morning to address everything and the crew showed up and corrected everything and then some. Sometimes customer service is lacking in this country right now, but not with Smallwood Renovation if it isn't right they will do everything in their power to make it right. Thank you Keith and the crew at Smallwood Renovation!

We had a new roof put on our home. They came and gave us an estimate quickly and the price could…read morenot be beat. On the day of install the team was very nice and worked hard. It took them three days to do our roof. It is a large challenging roof. Giving five stars because of the finished job, however they did not protect our yard and we had a huge mess the first day that was not picked up until the next morning. I believe it's because they were short one person the first day. Otherwise a great job and fair priced.

From the owner: We offer quality work at affordable prices and over 25 years of experience. We are family owned and…read moreoperated. We take great pride in make sure all of you request are exceeded.

Highly highly highly recommend!!! I needed a piece of custom cut glass in a pinch and Brian was…read morevery quick to reply to my email request, very helpful and created exactly the glass I needed in a very timely manner!!! Thanks soooo much!!!

A great company and person to work with Brian Daniels…read more He's helped me get a many of my sales through during my real estate career Wally Hughes a Re/Max Commonwealth

Sliding installed Oct 25, when completed there are some repaired not are needed , they placed…read moreoutdoor camera in wrong place and this created holes in sliding , I had to call adt to come reposition the camera and put wires under sliding. Cost me over $90 to do these they told me that they would cover not seen any funds. Also needed a board on deck that they pulled up ,needs to be resized and nail downed, also some sliding j channels needed to be replaced because they are to short, I called project manager about these issues, first call he told me that he would get someone out to do the repairs, took two weeks to get someone , when they finally came out, only did shorten the board to fit, but told me that he did not have screws to repair. Would come out next day, did not show up. Still have not seen anyone made another call to project manger, but it has been week no call back to get these issues resolved. Just be careful with this company. Product is great but getting problem resolved is a task. Still waiting J carneal

We had a appointment today , April 14 ... they did not show ... no call not nothing ... after…read morereading these reviews , I feel. Speared a lot of grief down the road ! Thanks for NOT showing up !