I've gone to Total Wine so many times since my first review and EVERY time there are the friendliest people on the floor, who are also knowledgable about wines and help me to find just what I'm looking for. I also love that they carry my favorite canned and bottled Margaritas--Cayman Jack! I bring them to every summer party. Today Matthew helped me find the perfect bottle of Champagne for my mom's birthday. You can tell them what notes/flavors, sweet or dry, price range, etc, and they always find me a great gift...or something new for myself that I end up enjoying. I'm really happy they are here. Additionally they have tastings times, so you can find out what you like before you buy. read more

I want to start by saying that I am 36 years old, and we regularly purchase alcohol from this location. There have been occasions when I have forgotten my ID, and my wife has been able to purchase the alcohol since she has her valid ID with her. I completely understand and respect the law and the requirement to verify identification. However, today was the first time I was informed that both of us were required to show identification, and the alcohol sale was refused because I did not have my ID with me. The manager who assisted us mentioned that he has been at this location for three years, although I have never seen or spoken with him before. Omar, I respectfully recommend establishing and communicating a clear, consistent policy regarding ID requirements and making sure all employees are trained to follow the same procedure. It is frustrating when some employees allow a purchase with one valid ID while others refuse the same transaction. If this is in fact the policy, I also strongly recommend placing clear signage at the registers so customers are aware of the requirement before getting to the checkout. I completely understand the importance of following the law. My concern is simply that the policy needs to be clearly communicated and consistently enforced by everyone. read more

Total Wine is a place where I could spend 3+ hours just browsing around because there's just SO MUCH different types of alcohol, especially wine. It is always hard to narrow down to just a few bottles because they have such great prices! It was my first time visiting Total Wine in San Dimas and had such a wonderful experience. The Staff were all SUPER nice and helpful. There was a wine tasting event that day so I was able to try out about 5 different variations - it was a lot of fun! We ended up purchasing 6 bottles of wine to take advantage of their Buy 6 to get the discounted price + used a 15% online coupon, so my total came out to just under $70, which was an excellent deal! So happy I live right in between of 2 Total Wine locations (San Dimas & Pasadena). Will def be back regularly. read more

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Always some great finds here. It's the library of beverages. Chilled refrigerator section in the far back against the wall. Everything you need for a cocktail, mocktail or concoction. Service was incredible. Every turn had a helpful assistant available. Informative and approachable they've got the customer service down packed! Classes available throughout the month. Check out the calendar by the entrance to the tasting room. Plenty of parking in large lot. read more

Total Wine & More - Inside - Beer, Wine & Spirits Near Me - San Dimas, California

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This review is for Matthew " checker " 2/12 Birthday day coupon. My husband and I came in to look at wines and we chose a Prosecco and we went to checkout and we met Matthew. I wasn't sure how to put my coupon in the Total Wine and more app. I thought I show the email. Matthew said I have to activate that in the app. I was not sure how to do that so Matthew walked me through it as I am not tech savvy. Matthew had such patience and was so sweet. I so appreciate him and his ability to walk me through the app Matthew thank you so very much you made my birthday!. You are one of a kind and a wonderful young man hope to see you again soon..! Matthew is absolutely amazing employee and a wonderful addition to Total Wine and more you could not have a better employee. Matthew would be great asset for our new employees in training them on how to greet customers how to help customers etc. because of Matthew we had such a great time at the Total wine & more. read more

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I'm a fan of going to Total Wine & More vs BevMo due to the ridiculous selection that they offer to customers. The location is very well kept and clean. The staff are very helpful with any questions and assist with finding particular brands. The aisles are organized by sections of wines, beers and liquors and even cigars. I like Total Wine as a retailer because they have nice gifts for holidays or birthdates. We have bought really great wines here and we try different brands per recommendation of the staff. Also, signing up for the app is a good idea since they offer discounts all the time. This San Dimas location carries name brand beers, craft beers and imports. I like that Total Wine sells singular items such as beers so you can at-least try one bottle or can vs buying an entire 6 pack to see if you might like the product. They carry a selection of your local breweries at this location as well. If you have never been to a Total Wine it's a fun experience. You can find yourself browsing around because they carry some much product! It's not a boring time at all. Overall, it's always a great time shopping at Total Wine & More. ( ^_^)b read more

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Although the store has a vast selection of spirits with competitive prices, I was left a little disappointed with the service. I placed on online order for a 4 cases of Martinellis and a few bottles of wine for a big party. I drove up and the person came out with just 1 box. I figured they'd come back with the rest. Nope. I had to check the box and I got 4 bottles instead of 4 cases. I went inside and the workers seemed confused. One seem annoyed at me asking questions. The manager came and was very helpful. While he sorted it out I noticed workers interacting with other customers and they really seemed to not want to be there. My husband asked where they kept there Patron tequila and the worker sighed and pointed him to the tequila isle. We informed her that we checked and didn't see it and she responded with 'I don't know where it is' read more

Love the selection here. Always offering something new to try! A nice touch! Service is on point and super helpful. Prices are reasonable often times cheaper than the other guys too Cheers!! read more

I came in looking for a particular bottle of bourbon. As soon as i stepped through the doors i was greeted by an associate. Another associate saw me looking down the aisles and asked if she could help me find anything. I told her what i needed and she excitedly told me that she was just at that distillery in Texas last week and shared her favorite bourbon that she had tasted. I ended up buying her recommendation and appreciated her enthusiasm for bourbons. Great location , knowledgable staff and plentiful selection! read more

Everyone at this store is so friendly and knowledgeable. We worked with Glen mostly who was extremely helpful and provided a variety of information and opinions on numerous products. We are very happy with everything we purchased and have a lot of future purchases in mind! read more

Extremely disappointed with my experience at this Total Wine & More in San Dimas . My group came in intending to make a purchase, but we were refused service and ultimately asked to leave because one person in our group did not have their ID with them. The issue is that this individual was not purchasing alcohol, was not participating in any drinking-related activities, and had no intention of making a purchase. Staff repeatedly cited this as "store policy," but no reasonable explanation was provided as to why the entire group had to be denied service. Rather than attempting to handle the situation professionally, customer service was dismissive, unhelpful, and came across as unnecessarily confrontational. I understand the importance of checking IDs and following alcohol regulations, but applying a blanket policy without considering the circumstances was excessive and frustrating. Losing a legitimate sale over someone who wasn't even buying alcohol makes little sense. The lack of courtesy and common sense from the staff turned what should have been a simple shopping trip into a negative experience. I won't be returning to this location and would not recommend it based on the customer service I received. read more

This is an adult's dream store (if you like drinking)! They have everything here! Beers from all over the country, seltzers of all kinds, mixers to go all the types of alcohol you can drink of. Their wine section is amazing. And it's located in a great shopping center with foods and stores of different kinds so you can stop by after some shopping and pick a drink or bottle of something relax after your day. They have a wine club if your a wine drinker, and offer monthly specials on different alcohols. They even have non-alcoholic beers and drinks for those who don't partake in alcohol. The store itself is always clean and always has something you're looking for. read more

I have been in a few total wines. Service is always great. This San dimas location was no different. Obviously they have a great selection and pretty great prices. Can be a little overwhelming but the service was great and helped me pick out a bourbon and tequila after a few suggestions. Selection, advice and price is hard to beat.... read more

Art went above and beyond to make sure I found the item I was looking for!!! Great customer service!

If you can't find your favorite adult libation-of-choice at Total Wine, it's probably no longer in production. This place has just about every brand and variety of alcohol you can think of - and many more you never knew existed! Better still, it's all at unbelievably low prices. The store is neat and well-organized with wide, well-marked aisles and some of the coolest product advertising displays you would ever hope to see. Additionally, with the literally mind-boggling number and variety of brands, it's always easy to locate a service associate or manager on the floor who is both courteous and knowledgeable of on-hand stock location. Don't neglect to sign-up on the Total Wine mobile app for even more savings. On average, I would guess we save about $10-$15/visit on some of the bundle deals and special discounts offered. Also, be aware of some of the incredible deals on larger-volume bottles when shopping your favorite name brand liquors; for example, I actually purchased a 1.75-liter of Gentleman Jack for about $2 less than its 1-liter equivalent! Yeah, Total Wine is a must-visit for all your alcohol needs, related snacks, barware, and cigars. You can sample select vendor goods during designated days/hours or even sign up for on-site wine tasting classes if your aspirations lean more toward securing the title of amateur sommelier. Stop on by! read more

This store is so big and beautiful!! I have never been to Total Wine and More and boy was I surprised at the size of the store and the incredible selection. I'm pretty sure they have any kind of alcohol you want from The popular to the obscure. Wine, beer, liquor, seltzers, mixers, snacks, cigars - you name it - they've got it ! Oh and it's organized and fun to look at. They also have tasting areas and very knowledgeable staff to help you. I definitely will be back many times read more

Total Wine & More - Beer, Wine & Spirits Near Me - San Dimas, California

A true candy shop - for adults! For designated drivers, they even carry a wall of non-alcoholic drinks. This location is on the larger side compares to the Pasadena and Brea stores. The store is well stocked and organized, and aisles are wide open. It carries basically everything under the sun and more. Impressive selections of rum, whisky, wine, sake, and beer, both imported and local breweries! And they have all the condiments, salt, cherries, club soda and even shot glasses to boot! In another word, I can easily drop an entire paycheck here! read more

Total Wine & More - I brought it just for the pretty bottle! - Beer, Wine & Spirits Near Me - San Dimas, California

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The best place to get all your from liquor... This place never disappoints me they always have the new stuff and the people here are very friendly and helpful always talk me into getting things I never come to get...lol read more

Total Wine & More - Tequila - Beer, Wine & Spirits Near Me - San Dimas, California

Great place for all your alcohol needs! Everyone is so nice and the people on the floor asking if you need help are so friendly and welcoming. I've been here a few times and I always find what I need and get recommended to try something similar or newer that I've never tried before and end up with something much better. 5/5 stars! read more

Love this place. They have things you want and haven't heard of. I stop by a different one every town I'm in.

This store is a cut above the rest because of its staff. Shoutout to Megan and Kyle for being so patient with me as I asked them to process a price adjustment (I bought liqueur online for $19.99 but in-store it was $16.49). They made sure everything was accurate and that I went home with the appropriate refund. Total Wine is honest and truly caring of its customers. And the San Dimas branch is the best one! read more

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I've been to this location before and never got bad service. My aunty just passed away and I was in charge of bringing alcohol for the grievers. The ask was to bring some pinot. I am not a big wine drinker so I walked in and was overwhelmed with the big selection. Walked up to the sommelier but they were busy talking. Waited a few minutes and finally got their attention. They gave me good insight on using the section for staff recommendations as a baseline for my wine choices. They also gave me insight on which wines to drink with what I am eating. Great insights and advice for someone like me and they explained it to me so simply and clearly. Thank you. read more

I am giving this review as a friend that tagged along with someone, and I am not a drinker, usually the driver. I never realized how many different alcohol products there are and how big of a store they fit in. This store was very clean inside and outside, as well as very organized. It was such a huge store that we could walk around for a couple of days looking at all the items. My friend ended up purchasing 3 bottles of wine that cost definitely way too much for what I would spend. It's probably at least $200 to $300 for the Trio. He seemed pretty happy for good wine! It was interesting just checking all out. It was also cool going to this property, which I had done Security for many years ago! Good memories! It's in a nice shopping center. I would definitely recommend this place to others who drink that have never been here before. read more

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I went on thanksgiving day and the girl who helped me was on a good one, her name was Ashley. Had so much attitude for someone who works in retail. Her manger was there and didnt say anything as she cussed me and my sister out. We are both over 25 and she was all mad. Not sure what her deal was but also got in my face to fight lmao read more

Placed a mobile order but ordered one too many on accident my girlfriend called and spoke with the manager Thomas to ask if we could return 1 item when i picked up our order or if it would be best to just cancel the order and make a new one. as I arrived to pick up my order I was told I can't return my item by the employee that was working on the pick up order section told him we spoke with Thomas the day before they called in Thomas to verify if I could return the item but refused to let me return it even though we had spoken with him on the phone the day before to verify if I could sucks cause I could have avoided it if I would have just canceled my order read more

Just wanna give a shout out Jason awesome staff every time I come through they definitely take care of me even with the curbside pick ups fast and my order is always on point parking lot can get a little busy and crazy but aside from that awesome place cool staff read more

Shout out to the guy who recommened Caliveda Reserve Pinot Noir . Not much of a wine drinker but needed to pair one for my Thanksgiving dinner and wanted a wine on the sweeter side . Don't remember his name but that wine was excellent . He was very knowledgeable he also had me sample two wines which I did not know they did that there . Thank You ! read more

Total Wine & More - Beer, Wine & Spirits Near Me - San Dimas, California

Total wine and more is located in the same shopping plaza as Trader Joe's / Target in San Dimas. That was previously Stein Mart. The place is very organized and spacious. They have wide variety of champagne, wine, whiskey, vodka, beer, all kind of spirit in addition to fine& rare selection. They also have different selections of mini size which is very convenient if you want try something before you buy larger bottle. They have upcoming classes. Many of them were filled already. The employees are very friendly and cooperative. You can have reward program with them which is nice. The price is actually reasonable and cheap. There are items within every budget ranging from 99c miniature up to $ 5000 for fine liqueur read more

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We went into the store to look at a few bottles that I needed. Always like this store bc Ben is such great help!!! 5 STARS FOR BEN I came across a young lady. I was approached by a young lady name Rebecca. She greeted me with a smile. In her meek soft spoken voice. She offered to make me a nice teal keychain with my name engraved in it. It was complementary. I thought that was so great! As we waited for the engraving. We had a conversation about the casamigos . Very bright young lady. Upon speaking to her, we also have the pleasure of speaking to a gentleman by the name of Ben. He was very knowledgeable about his wines and sprits. He also greeted us with a smile. Very out going. Now, upon walking to the register. I was telling one of the employees what a great job that young man was doing and assisting us. She totally ignored me. So I said, excuse me, do you know who the manager is or supervisor? She said I am. Which I thought was odd because she totally ignored what I was saying when I was speaking to her and complementing this young gentleman Ben that assisted me.. and for her being a manager, that was very rude. Her name was KELLY! As I was speaking to her, she started speaking to another employee. That was very inconsiderate on her part. I hope she can be reeducated in how to speak and acknowledge customers. She should be the example... I understand if it would've been busy, but still, she should've had a courtesy to say give me one second please. NOTHING! Rude! read more

Hispanic young 20ish year old lady with black hair and forearm tattoos was super rude. She treated me like I was a homeless person. Walked in with my e-scooter and poncho and she asked if I had a phone number and gave it to her. She then repeated it after I gave it to her and I responded "I just gave it to you" after she typed it in . She redid it and saw I was a loyalty member and then I paid and she didn't say anything after. Didn't ask if I needed a receipt or nothing. (Paid with a card) Sounds like customer profiling in my opinion. read more

I would give it a zero if I could! We shopped for wine here all the time, and today I send my 21!! Year old son to get me a bottle and because he was with my other son they refused to sell him the bottle, talking about we card as a group!?!? WTH? Mind u I was there earlier with my husband and daughter 10year old, they had no issue carding us as a group then... makes no sense... will definitely not be going back here!!!! read more

I love the Total Wine Pasadena Store. The staff are fantastic. They have a wide selection of beer, wines, spirits, and other fun stuff. However, what they don't have are mini bottles, which is one of the things I really liked when I was first introduced to Total Wine in Orange County. I like minis because you can test out a spirit before committing to a whole bottle. When I heard that Total Wine was opening a new location in San Dimas I made a trip out there to check it out. It was their Grand Opening weekend. In addition to tastings & specials the store was also donating a portion of sales to La Verne - San Dimas Educational Foundation. I love when companies give back. Everyone working here were all very friendly and helpful. The store is beautiful - clean, spacious, with a nice variety of alcohol and non-alcoholic offerings in addition to mixers, snacks, barware...and minis! Lots and lots of minis to choose from. I had to restrain myself from buying one of each. You know I'll be stocking up whenever I'm in the area. Tasting hours are Thursday 2 p.m. - 6 p.m. Friday 12 p.m. - 8 p.m. & Saturday 12 p.m. - 6 p.m. And, yes, I did try some delicious wine while I was there. It's located in a shopping center so there is plenty of free parking. read more

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This review is based on the customer service aspect of this location. 11/22/24 around 8 pm After leaving the target across from this store my partner decided to go into Total Wine last minute to buy stuff for the upcoming holiday. Because it was impromptu I did not realize i didn't bring my wallet with me but I do not drink so I didn't second guess. The cashier Melly- was standoffish from the start, perhaps because we didn't look like the regular Joe that would shop at a Total Wine. I explained I needed to walk to the car to retrieve my ID because I didn't have it & I understand it's policy to ID check. As I left my partner explained to me the manager on duty was watching me walk to my car and since I parked by the target it wasn't quick, they said the worker was intensely asking where did I go? Then Melly (the cashier) asked Where did we park? Why am I taking so long? Had I known I would've addressed it as soon as I came back... Upon coming back I handed my ID over to Melly and she scanned my ID and she scanned the wrong area of the ID so it didn't work at first so I asked her to do it again, and she boldly said no this has nothing to do with your Identification, so I was a little confused on how rude she was. Then she was waiting for her manager to come over to check my ID and she said "this should be okay but I have to wait for approval " In my mind I was confused why my real ID "should be ok" either it is or isn't. And when she asked the manager to come over he did not walk over and just shook his head it's fine WITHOUT EVEN CHECKING. So you mean to tell me they were watching my every move all for him to not double check my ID? Kind of crazy , and honestly rude because their mannerisms were as if we were up to no good but in reality it was just two women and a man getting some alcohol for thanksgiving. Melly could've done better by being more personable and respectful to the customers instead of side eyeing my partners ID (she's from Idaho) and my ID (I'm from California) . Maybe total wine should teach their workers how to read IDS from every state if they are enforcing ID policy. Manager on duty could've done better by walking over and checking the ID if he was suspicious of me and my group. For context: We were complying with the ID check and felt more than happy to provide our identification in no way were we pushing back. Thank you for reading. read more

We had the pleasure of attending the ribbon cutting at the new San Dimas location. We were in awe and thw size and selection of this location. There were wine, champagne and beer vendors allowing samples of some of their more popular options as well as ones I had never near of before. Great spread of charcuterie, meatballs and pastries. My only complaint is that we couldn't sample any spirits, (CA law) so sad! I know the vendors were a little bummed too but truth be told, I probably would have bought more if I had been allowed to try everything! Overall it was great, their live music was enchanting and the singer had a beautiful voice. A great time was had by all! Will definitely be back to this one. read more

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Arthur was fantastic. He noticed me looking a bit confused in the tequila section. I came in for Dobel Diamanté Cristalino, but alas it was out of stock. He helped me find other suitable alternatives. I came in to buy for a party for young folk in their 20s. Which means they just like to take shots of Blanco. So I guess Dobel wouldn't have been suitable anyways lol. I went with a "handle" of El Padrino Blanco. Great rating and more affordable with no additives compared to casamigos (which has additives) I looked around and found some more cool stuff. Found alcohol pour spouts so people don't over/under measure the alcohol for their drinks or spill it. Which was a lovely find. There was a free recipe box which was greatly appreciated. My favorite part is how each section has pictures of the staff and their reviews on certain beverages. Going with the popular brand name isn't always superior as far as quality. So it's nice to branch out with guidance. I like how the employees actually get to try out these spirits for us! It's not like you could buy 2 oz of a spirit before you buy it, so it definitely helps. Again, I had a wonder experience due to Arthur. He was a pro at explaining tequilas and mezcal, even margarita mixes. Looking forward to coming back albeit a bit far from home. read more

What a great experience! Outstanding staff and service. So easy to find things and they had a great selection. My two friends and I were in and out with great ease thanks to Stephanie (!!!!) and her colleagues. Truly wonderful (and great pricing too.). What a difference in comparison to the Huntington Beach branch that offered zippo when it came to customer service. Kudos to the San Dinas team! read more

Love this place , the employees are always willing to help with any questions. They have good variety of wines from all over the world. Great spirits as well. They future classes and tasting twice a week, you need to sign up and pay at their app. Make sure to check weekly as their classes are limited sitting. The classes includes appetizers and bottle water, great for a dating night with your love one. Is a most stop if you are looking for variety of spirits and wines! read more

Total Wine & More - Beer, Wine & Spirits Near Me - San Dimas, California

Fucking love this place. All the team members are super knowledgeable and kind. Best prices for alcohol too

I am excited we finally got a location nearby. This is a large store with everything well stocked in my opinion. They have an awesome selection of everything in my opinion. The store is clean and in order. Employees all seem to be happy, friendly and helpful when looking for something you can't find, lol. I found way too many goodies to bring home, lol and yes $100 plus later! I like that they offer classes and tastings too! read more

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A wine expert at this Total Wine (I am sorry, I forgot his name) recommended the 1858 Red Blend by Caymus and it was truly excellent especially for the price. A great find! I would not have been able to find this without their help. This is why I like going to Total Wine instead of a supermarket etc. I am glad there are knowledgeable people there to help me (in our current retail existence I am not used to having this kind of expertise on hand). Thanks! Highly rec this Total Wine in San Dimas. read more