Store is overwhelming because there is sooo much to choose from. It was very easy to find help and Chase was able to help us find the variety of alcohol and mixes that we needed to make some new drinks and offered great recommendations as well! read more

Love this store and shopping here! Staff smiling and happy and that makes me happy ! They have different deals every week ! read more

Total Wine & More - My husband , myself and Tylor a staff member !! - Beer, Wine & Spirits Near Me - Wellington, Florida

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A Rewards member and taking advantage of member discounts with a small purchase today. This unit is large, well staffed with friendly people, well stocked and well merchandised. I have learned to seek out miniatures of new items that catch my eye in their ads and commercials. A great way to "try" some Top Shelf product without remorse. They are also promoting holiday items, (as is every other retailer), with some really great prices and wonderful gift packaging. Total Wine and More! read more

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Weird vibes inside this place. I went in on vacation looking for some bourbon and wine, no one greeted us, no big deal. But then I had to track down a worker for help after being inside for a bit. I was friendly and said hello the worker was not friendly in return. Then when we went to check out there was a long line with only one cashier. This place needed to be staffed with at least two or three more workers. Wasn't very clean or open like the TW in my town. Won't be back read more

This Total Wine was a fine place to shop. We wound up here as we were waiting to meet some friends for lunch, and they were running late. And as we'd never been here before, we thought we'd check them out. I'm not much of a drinker, but my husband needed to get a few things, and we decided to price compare some other items. As we were perusing their very well stocked shelves, we were approached by a gal with a new vodka that they were offerings tastings of and promoting. It was a bit early for me to have a "taste", but my husband did and said it was very smooth. We were also looking for some future gifts for some of our friends. So we also explored some of the liqueurs and spirits to see what brands they carry in store. He wound up getting a couple of very inexpensively priced wines and a couple miniatures. We were glad to discover this location of the chain. We'd return to this store if in the area in the future. read more

Sunday December 7 2025 Total Wine in Wellington Florida Your female manager is the most rude unprofessional person to deal with she yells at me and my wife when her person comes with forklift She tells you to get the heck out of the way, even though you were looking to buy 50 bottle for a party very unprofessional I would not recommend shopping there. I left and bought cases at another wine store that cares for their customers.there is a way to ask a customer to Please move without acting like they are a piece of garbage read more

Competitive prices or better, delivery to your door, great website ordering and store browsing, helpful staff. Massive selections!

Always fun to shop here! Stopped in here to use some of the offers I had. There was a class in progress and it looked like fun. They were already in the holiday season swing with decor and gifting specials. The staff at this location are always helpful and friendly. This is a one stop shop for all your liquor, beer, and wine needs! read more

Beautiful clean organized store. My friend Elissa turned me onto Bacardi dark rum that I had never tried and also some creme de cacao . She bought a case of southern comfort and for hubby and he should be set for a long time. I liked how many different rums they had although Im usually a Vodka drinker I did not know the selection was so great. I will differently be back when I need more in a year or so. This store has everything and then some. Come check it out . The staff is very nice too. Parking was not bad. read more

Putting my one of my loved ones into @ddict!0n. it stinks in the store also please don't go here unless u want to not stop and keep going. it's better to not go anyplace with any toxins. read more

From where I live in the Acreage, this Total Wine is the closet to handle my whiskey fix. Since moving to the Acreage, I have bought several bottles of whiskey that I have enjoyed. I always have had trouble determining which plaza where I should make the left turn from 441. I've had to keep reminding myself it's the same plaza as Michael's, I think. Parking can be a little taxing with cars bursting in and out to go to restaurants like Chipolte and Anthony's Coal Fire Pizza. But fortunately, I find a spot that's about 50 to 75 feet from the entrance of Total. The staff are friendly and ring me up quickly once I have taken my sweet-ass time deciding what bottles I want to purchase for this specific occasion. My purchases could be bourbon (Booker's Granny's Batch, Elijah Craig Small Batch, Old Forester 1920, Redemption Wheated, Woodford Reserve Double Oaked), rye (Sagamore Spirit Double Oaked -- I like double oaked), scotch (Highland Park Valkyrie, Ardbeg 10 Year), Irish (Jameson), any other type of American Whiskey (Ironroot Harbinger -- that one has some boldness to it, holy shit on a shingle). I may go into the cigar humidor and pick up some sticks to smoke with my whiskey because, why not? Something worth doing, better do it right. So, yeah, you may prefer to go to a more local liquor store if you're trying to find something that's not going to be so readily available at Total. But Total, more often than not, will have for what you seek -- especially if you're not a whiskey snob like I am. read more

I call this store "Wines R Us" because its like Toys R Us but for adults. Anything or everything you could possibly wan you will find here at good pricing. read more

Very convenient with the curbside pick up but even times when I've gone in I've had pleasant experiences. The inside it pretty nice and the employees are nice and willing to help. The line moves quickly and I'm usually able to go in and out relatively fast. read more

I absolutely LOVE coming to this store! The store is always clean and well organized. Even if you have no clue of what it is that you're looking for, you would totally find your way to that special bottle by simply reading their labels and or descriptions. The staff is so kind and super helpful. They give great suggestions according to what you share with them, as well as walk you to that bottle of wine you can't find because the label changed and you were not aware. I usually stop by for a bottle or two but end up leaving the store with way more. read more

Rude Manager and staff, both unwilling to help or find a resolution. I will drive well out of the way to avoid having another one of these experiences. read more

I have to give customer service 5x5!!! I just made an order for delivery of three bottles to include 1L Hennessy and apparently the "dasher" was soo nervous she forgot the Hennessy. I called the store to tell them...DoorDash called me right after, I told the DD assistant what happened and he said that dasher said she only got two bottles. I told him if that's the case I'm sure the store will know, since they have cameras. I must say that a manager in Total Wine & More handled it awesome and sent one of their employees to bring us the Hennessy bottle we missed in the order. I will from now on video the future interactions with DDash!! Soo frustrating to be dealing with stuff like this when you just want to unwind. THANK YOU Total Wine!! (Can't remember the lady manager but it just happened today 3.6.21 5pm) you ROCK!! read more

i came in tonight with my boyfriend (37 years old) we're asked to show ID's . i showed mine , and the cashier continued to ask for his... he and i both were surprised and confused as he looks well over 30... and my boyfriend didn't have his ID , we were very confused and i just asked my boyfriend if he was sure he diddnt have it , during my conversation the cashier had the manager come over and repeat to us that we both need physical ID . i'm not sure if he checked the males in-front of us we were honestly just stunned and i was very upset . i don't ever really wanna come back here . #switchingtoabc read more

This has to be the worst liquor store I've ever been to. I've been to the store 2x and I must say the management there is terrible and completely rude.I drove 20 minutes away from my home for nothing I highly recommend everyone to stay away from this place!!!! read more

Service was terrible like absolute terrible made me download an app just to tell you guys how terrible it is especially the manager super rude. Never coming back ever read more

Terrible service I called to ask about a tequila they told me I had it, everything is fine! When I'm at the cashier they didn't want to sell me anything the manager was very rude I felt like racism I don't recommend them going back don't coming to that store If you don't want to have an angry day ,don't go to that place read more

For a long time Total Wine was my favorite and for a number of years I bought thousands of $ of wine and beer...that is until I discovered that all of the points that I had accumulated had disappeared. (Also when trying to sign up for my military discount the ID.Me site I was directed to did not work). Not sure if there is a new management or they are just getting complacent. Calling customer service was a complete waste. Note: They may be big but, with a large selection they are not the only liquor store in town. read more

Total Wine has a great selection, but their customer service has a lot of room for improvement. The first impulse is always "we don't, we won't, we can't." It's completely unnecessary. A perfect example, I went to the Wellington store today for beer/wine. I had two twelve packs of Sam Adams. They have cases that they only want to sell a six pack at a time. I wanted the case box and asked if I could get a case for the same price as two twelve packs, instead of the inflated six pack price. I spoke with a manager who gave me a ration of s*#t about how they don't do that. They give boxes away for free by the registers, and she was hassling me over the box. At Total Wine, the customer is never right. In the end, I did not leave with the case of beer, but two twelve packs and an empty case box. I am completely annoyed that she put me through that. Even though I got my box, she made me work way too hard for it. An episode like this can make/break a relationship with a regular customer. You have the opportunity to win a customer for life, or risk losing one. Hopefully this will reach someone who can effect the store atmosphere. read more

Total Wine & More - Beer, Wine & Spirits Near Me - Wellington, Florida

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Not the largest total I have been to but it was fully stocked, multiple staff asked if they could help me and it was mostly empty. Will be back! read more

Don't bother becoming a grand reserve member if you only purchase whiskey. The program is terrible and you never get selected to participate in purchasing hard to find whiskeys through their horrific priority grand reserve access offerings. Never again will I buy my whiskey and bourbon from TW when I can buy the same items at ABC and get rewarded by having access to their vault on a regular basis and purchasing rare whiskeys. Total Wine, you lost a great customer who spent a lot of money at your stores each year. read more

Went to Total Wine's website today to order wine to be picked up and 'An Error has occured' message was displayed. Did everything to make sure it was not me and then called the store. The manager, Rob, was very rude to me and insisted it was my problem. He finally agreed to allow someone to take my order. After a few minutes anoter person answered and was just as rude, insisting that I use the site. I finally hung up. After years of shopping at Total Wine, I'm taking my business to Costco. read more

We were headed to Coral Sky Amphitheater for a concert and needed to grab a few mini bottles. (How dare you accuse me of sneaking mini liquor bottles into a concert, I would never do such a thing ;-) ) I put liquor store and current location in my trust Yelp search and was happy to find a total wine within a few miles. When were entered the first thing I noted was that this Total Wine is smaller than those I am used to. They still have carts, but I think having one here may be a little cumbersome, especially near the registers. I was pleased to find that they were well stocked with mini liquor bottles, organized by liquor type and brand. I love anything little, so these minis excite me a little more than they probably do the average person. I was pleased to find so many flavored, and many of them were on sale for 99 cents. I grabbed a few sweet tea vodkas and a few peach vodkas to assemble my peach iced tea cocktail. My boyfriend grabbed a few cigars from the humidor. As I side note I popped into the humidor to check on him, my first time ever actually being in one, and it smells horrible in there! He assured me that every humidor smells that way, and said that the scent didn't bother him, I guess I'm really not a cigar person, but I'll think twice before entering one of those again if that's how they smell. As I mentioned the front register area is a little cramped, but our cashier was friendly and the transaction went smoothly. Next stop, concert (where I will definitely not be bringing in small liquor bottles hidden in my shirt, I have no problem paying $13 for a can of beer ;-) ) read more

The manager was really disrespectful, bad costumer service and unable to communicate today; I said good afternoon to the manager after I requested to speak to him, and he left my hand extended and said we are not going to sell you, for a policies but instead of recognizing me as a costumer and explain the situation, he very rudely said amid you don't want to accept it I going to ask you to leave. I have no problem with the policy nor that they didn't sell me the products, my problem is how the manager handle the situation and treated me. read more

What a wonderful store! Absolutely love the specialty wine tasting! Enjoyed a virtual wine tasting here with the Duckhorn wine makers. Lovely wine pairing & awesome pours. I always come to this store & have never been disappointed. The staff is so friendly & helpful. Dimitri has my favorite selections & recommendations. He is super knowledgeable! They have excellent deals. Definitely try a wine tasting class here. read more

Total Wine & More - Duckhorn Wine Tasting Class - LOVE the Three Palms Merlot - Beer, Wine & Spirits Near Me - Wellington, Florida

Let me preface this by saying I'm a regular customer of Total Wine, and merely stopped in to by a gift card for my girlfriend's parents after they took me on a cruise. I'm also 6'5" and 25 years old. After reaching the counter to buy the $200 gift card (and no alcohol), I realized I had left my ID in my luggage. I asked the manager politely if she could make an exception and make the sale considering it was solely a gift card, and she stated there was nothing she could do. I could not believe that she couldn't even sell me a gift card, and will never be visiting this store again. That manager clearly does not realize the importance of customer satisfaction, especially when there's no risk of breaking any alcohol laws. read more

So, I started buying cigars at Total Wine (and ABC WINES). In the past month, I must have purchased at least $200 worth of cigars from them. I figured, ok, it's time to inquire and see if I get my $5 off yet. As a reward member, I asked the cashier when do I get the $5 off reward? I figured for every $100 spent, you'll get $5 off. That's a measly 5%. She says well, you only have 3000 points. You need 5000 points to get $5 off. I said to her, let me get this straight. If I'm not mistaken, you get 10 points for every dollar spent, thus I have to spend $500 to get $5 off? Yes sir. Me: do you realize that's exactly a 1% discount? Cashier: I know. THIS IS INSULTING TO ME. Why even bother having the program? At ABC wines, all I have to do is buy 6 cigars, regardless of price, and I get 10% discount! Total Wines, you're not even in the ball park. Your reward system is a major fail, imo. I will now shop for my wine and cigars at ABC. Sad. read more

I had a crazy experience yesterday. I put together a gift basket for an upcoming fundraiser. The basket had 3 bottles including 1 bottle of sparkling rose wine. While eating dinner we heard a loud crash. Lo and behold the sparkling bottle burst and the basket fell off the table breaking 2 of the 3 bottles. I called Rob at the Wellington store to tell him what happened. I brought in the remnants of the broken bottles and he replaced them. That is customer service. Rob was very accommodating and they will continue to get my business! read more

Fantastic selection. Very friendly and knowledgeable staff to help you find what you are looking for or give recommendations on what is good. read more

A beer lovers dream! The largest selection I have seen in the area, and fairly competitive prices. The beer is separated by country, and they even have a shelf with the seasonal choices. I'm not a wine person, but they appear to have a large selection. The employees are very helpful. They hold beer and wine tastings for a nominal fee. Total Wine is really a step above your usual liquor store. read more

Chris W., wine manager, is awesome! So helpful and kind. We needed wine & champers for our wedding and his incite and knowledge directed us to the perfect choice. He helped pair our wines, and even walked us to the car outside to help carry the cases. Chris made this a really great experience that would've been far more complicated had we not run into him. Thanks for making this so easy, Chris!! read more

I had a horrible experience with another Total Wine location in Orlando where I had placed an order for a case of sake for my wedding but after 3 weeks of calling to follow up I found out the order was never placed in the 4 times I had called. I came into the Total Wine Wellington location and spoke to Mike and he had 2 cases of the sake ordered and in the store within a few days. Amazing customer service and very good prices... I highly recommend!!! read more

I have been to this place a few times. They always have specials. Good service by employees.

The employees in this store are always helpful and SO knowledgeable. Christopher is always amazing. I really appreciate his impeccable customer service-he is always happy and exceeds our expectations regularly. This is definitely the place to go in the Wellington area for all your alcohol needs. read more

I love coming to this store. The selection & prices are great. The staff are always friendly & willing to help. Check out is pretty good, too. Never had an issue & am here on a monthly basis. read more

Good selection of craft beers, and reasonably priced; however, a horrible customer service experience. The aisles are almost impassable. Almost every aisles is clogged with portable staircases or carts being used to restock shelves. (Why can't shelves be restocked after hours?) Expect long lines at check-out too with few cash registers open, while lots of employees chit-chat at the customer service desk. It's rare too for a customer service rep to say "thank you"after a purchase. read more

Once again, I walked in and was completely ignored. I couldn't find what I was looking for, an employee actually bumped into me - didn't apologize or even ask if I needed help, so I decided to leave. However, that was a task in itself since the entrance doors are unable to open from the inside - when I tried to walk to then (without knowing this) the guy right at the customer service desk, who was literally right there looking at me, didn't even offer to help. I had to walk to all of the cash registers (which there's only one open to begin with and had a huge line waiting..) All of the other registers were closed up and blocked so customers who didn't find what they were looking for are unable to leave. I then asked the guy "how do I leave?" And he said sarcastically "through the doors" Well obviously!! But hello, he saw me originally trying to leave "through the doors" and those doors wouldn't open from the inside so I had to wait until another customer came in. Wow. What a great experience. Not! I'm not waiting in the only long line just to leave without buying anything. Two strikes against them. I'm over it. I will not be returning anymore. read more