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    Total Wireless

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    10 months ago

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    Boost Mobile Premier Store

    Boost Mobile Premier Store

    1.0
    (2 reviews)
    0.3 mi

    just now New My whole…read morephone line was hacked! I was there on 12/18/2025, at 12:40 p.m. and had such the rudest encounter with the employee there because I needed help because I called a local store in Fresno who always take care of me and told me on there end it looks like the whole phone line was hacked and to call customer service. I can't call because my phone is on SOS because it's been hacked and my work phone doesn't allow me to call 1800-numbers. The gentleman at this location basically asked me "What do you want me to do" and "It isn't our fault" and was no help at all. Wouldn't allow me to call customer service on his store phone because "they have one line" and "clog up his line" when Boost at another location did everything they possibly could to ensure proper service. This gentleman was rude and of no help. I have had so many issues with this company in just the past six months and am going to leave this company. I definitely wouldn't recommend this phone company as to this service in encountered and the fraud that was taken place. I note I called a couple days ago speaking with customer service to tell them someone changed my password and they did nothing but said, "well, change it."

    9.12.24 I'm a long-term Verizon customer. However, the cost is what drove me to check out a more…read moreeconomical choice. So, I made the drive to this location. I will say the store was quite clean and tidy. It took a moment to locate the clerk. He was there, behind the counter, asleep. I get it. I do. Customer service can be tough. As a 30+ service industry worker, I get it. But, no. Sorry. Once I woke him, we spoke briefly about switching over. It's a process. And, I was not impressed. I won't be back.

    Total Wireless - mobilephones - Updated June 2026

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