An 88 years old all Spanish speaking man came in this morning because his phone fell in the water…read moreand needed a new one. He had to buy a new phone and on top of that an activation fee and a very pricey monthly fee. I am not sure if the person knew what she was doing taking advantage of an elderly person like that or if she asked or just wanted to make a sale for the day. I think she could have asked him what carrier he was with and said maybe you have insurance and its covered. Instead she was very quick to make the sale not realizing she didn't explain he wasn't going to have the same number. When he came back to return it or see if there would be a way to get his number back. Things escalated very quickly as to calling SAPD. Why because she didn't do her JOB and explain it would be a new number. So call SAPD to arrest an 88 year man because he wants his money back. REALLY I seriously think Cricket should educate their employees how to handle different situations not just call SAPD on an 88 year old man. That wasn't given all the information before he was taken for his money. YOU HAVE ONE F***ken job learn how to do it. Thank you for reading

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our San Antonio store today.

Do NOTTT go here!!! I took my phone here last week to get a screen replaced and the technician was…read morelooking at private & personal photos. I spoke with Adil, and despite me having solid proof, he would not show me the cameras. His only offer of apology was a screen protector. I dropped the phone off at 11 am and picked up after 12....

I recently had Cellairis replace the screen of my broken iPhone…read more I am a single parent, and I have two young autistic children that I care for myself. With the Coronavirus going around, it is difficult, if not impossible to take them into any business. Fortunately, Cellairis was willing to come to my house to do the screen replacement. The individual from Cellairis came to my house after normal business hours and replaced my screen while sitting in his car. And the charge was the same as if I had brought it to the store. Within 15 minutes, I had a new screen. And the technician even put a screen protector on my phone. There was no extra charge for this or for the house call. I offered more than the fee requested as a tip for the great service, but the technician refused it. Only after I insisted and suggested he use the money to go have some beers with his co-workers did he accept the extra money. I use my phone to stay connected to the outside world and use it to order take-out food, groceries, and any other supplies for the house. I was very pleased they were able to come to my house the same evening I contacted them. Hopefully I don't have a problem like this again, but if I do, I will not hesitate to contact Cellairis again.

The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free

Went in and got a great deal on a cracked phone screen. They have some really great prices. More…read moreimportant the service. THEY TAKE CARE OF YOU.

Do not utilize them for Any services and if you do ensure that all repairs are 100% without issues…read more They WILL Not give you a refund or Repair anything further without another payment.

If you need a place to repair devices, consider this place adequate…read more The clerks were super friendly and got through occasional lines of customers. It's a small place, where the front does minimal sales of accessories and pushes hard on Asurion's monthly coverage plan - but respectfully. The staff keep it clean, it has seating. You won't feel uncomfortable standing or sitting. The service was fairly quick for the repair I needed. And they got my old iPad looking brand spankin' new. The parking lot is small because it shares the small lot with other suites in the strip mall. If I needed another repair, I would highly consider a return to this location.

I brought my phone in for a charge port repair. When I picked it up, it had no service and didn't…read morerecognize the SIM card. Instead of trying to fix it, the tech told me to go to my carrier to have it fixed! I did and the carrier confirmed that UBreakIFix had damaged the antenna. I went back to the shop and was told that the tech who had worked on my phone had left and I would have to come back the next day! Overnight, the screen began to show bruising that ended up covering the screen entirely! (See attached picture) When I took the phone in the next day to repair the damage the tech had caused, I was told they would have to order the parts they had damaged! When I expressed my frustration at the situation, the tech became very angry and emotional and threatened to not fix my phone if I kept 'disrespecting him'! So unprofessional! I ended up keeping my phone and filing an insurance claim with my carrier to get a new one. I will never return to UBreakIFix. The techs are rude and incompetent.

Recently brought my Ipad Air 2 in for a cracked screen.. Joel assisted me with what needs to be…read morereplaced and that they had to order it... the next day, he called and said they received the new screen/lcd and that they expedited the shipping... fixed it the next day and couldnt be happier!! Prices are on par with some other shops but what made the difference is that they fixed my faulty volume-button for free and explained the whole process throughout!! Service was great!!

My son broke off his charging cord in his iPad. Sprint wouldn't fix it, Apple wanted me to buy a…read morenew iPad for $250. Staymobile fixed it in less than 5 minutes and then didn't even charge me. They are awesome. I highly recommend.

Excellent work and pricing. Nelson was extremely helpful and efficient. 5 stars +read more

DO NOT come here . Your phone will get fixed but, they will give it back with more issues and they…read morewill not fix their mistakes. They will try to charge you more for the parts they broke. The men who own this company are scammers.