My insurance (Oscar) recommenced dr chuong as a pediatrician. After waiting. 1 hour in the office…read moreit turns out that he is not a pediatrician. We also did not get to see him we were assigned np or pa. They were very careful about copays but not so much about basic communication. Office was very old and cramped. There were no kids in the office at first. The staff looked stretched thin. Way worse than my old pediatrician for my daughter so far. Pa Pham was excellent. Really helpful

TERRIBLE SERVICE & RUDE EMPLOYEE. I came here to get my ear wax removed. I was extremely…read moreuncomfortable and had a lot of pressure built up so I scrambled to find an urgent care so I didn't have to go to sleep with this pain. I walked in at 7:50pm, they close at 8. It takes less than 5 minutes to do ear wax removal. As soon as I walk in the front desk lady tells me "aw man I was just about to close the door" and I apologized for walking in at the time that I did but made sure she knew I was only here for ear wax removal. She was nice about it. There was latin looking man in the back who said "walking in 5 minutes before we close is crazy" this man is the same man who cleaned my ear out. When he came into the exam room he stormed in very aggressively and very clearly angry. I tell him nicely "please be gentle with the irrigation because I get very dizzy" he then proceeded to tell me "I know what I'm doing.". He was impatient, rude, aggressive, and left me extremely dizzy even after I told him I needed breaks in between the irrigations. During the irrigation i apologized AGAIN for walking in 10 minutes before close to the doctor and the nurse and the room was dead silent. This field of work is meant to serve the community. Help those that need helping. This man lacked that passion/respect for the field he is in and the workplace. I do not recommend coming here and i recommend they train their employees to be respectful at ALL times. I don't understand why you'd decide on a career choice if you lack the passion, empathy, patience, and professionalism. Shame on them for this sort of experience and treatment.

Me and my partner came here today with symptoms of a cold or flu. Turns out we have strep throat so…read morewe are heading to the pharmacy. Patience, was knowledgeable and thorough, and the nurse was kind, pleasant and helpful. We were in and out the Urgent Care center in less than an hour! This the best Urgent Care facility I've ever been to.

Great, attentive staff that listened to my concerns/needs and made me comfortable throughout the…read moreentire process!

I have been going to this CareNow for several years now. The wait times are long sometimes, but at…read moreleast I can wait at home. The staff have always been professional and friendly. The doctors are knowledgeable and kind. They have always taken good care of me and my family members. They recommended that I have Physical Therapy for my arm, gave me the referral Information. They escribed my medication to my pharmacy. Two days later they called for follow up just to see how I was doing. They proceeded to assist with my referral and verified that it was in network with my insurance. I don't think that they know that I am a Registered nurse, but they were on point! Dee

I had an office visit at CareNow in June. I paid with my debit card. After the visit a few weeks…read morelater. I got a text about an additional card. They did not allow me time to respond and took it amongst themselves to card my card the additional cost. I will never and I still had to be seen by my primary care physician for the same reason I went there for......-0 Stars the one is to post my review.

Dr. Crossley has proven to be the absolute best doctor who has ever cared for me! She is attentive,…read morepersonable, professional, most of all, Dr. Crossley is knowledgeable! I trust her decisions and suggestions related to my care and as long as she will have me, she will remain my doctor. Dr. Crossley, thank you for being your genuine self and caring for your patients the way you do! You are truly appreciated!

Very unprofessional, staff not really sure what they are doing, appointments are hard to get, then…read morethey forget to put you in. Do not pay ahead, that seems to be a problem also. GO ELSEWHERE!!!!!!

this office is not only ghetto, but they take hours to get you seen. you spend 45 minutes in the…read morewaiting room. 20 minutes with an inexperienced young "nurse" to chart you. get in the room and wait 45 minutes to an hour for the provider. repeat everything you told the young "nurse". providers only spend 5-7 minutes in the room with you. I have often seen providers hanging out in their office twiddling their thumb. avoid this location at all costs. my kids were with mychildrens and when they sold all their patients to mdkids I figured we might as well stay because my 18 year old has been with them since birth. this will be her last visit, she could continue care until she is 19, but the level of incompetence and lack of respect for patients time is infuriatin.

I hate this location is receiving such negative reviews. I've taken my toddler here once and it was…read morea great experience. We were seen on Christmas Eve, after my two year old wasn't getting better from being seen the Friday before and diagnosed with a viral infection. No tests were ran and nothing was given, aside from the advice to let it run its course. I was already using a humidifier, honey for coughs and keeping her isolated from groups and they just told me to keep doing what I was doing. Well the Monday of the following week, her symptoms continued and she started spiking a fever. Her normal pediatrician was booked and couldn't get us in that day and they were closed on Christmas Eve. I decided to take her to this location, for a second look/opinion. The male Dr who I believe is Dr. Mancia, was very informative and helpful and even though her symptoms were going on a few days, he still tested her for flu, rsv and covid and she ended up coming back positive for rsv- which completely overwhelmed me as a first time parent of a child who has only been sick twice. He provided me with a lot of advice and things to do to ensure the rsv didn't move into her chest and prescribed a breathing machine when I asked about one. I felt my concerns were listened to and taken seriously, even tho he did agree with the previous urgent care I took her too, stating no testing or medication was necessary for a viral infection. I'm especially glad she was tested and we were given a diagnosis, because had I of not known it was rsv we would of celebrated Christmas the next day with my parents and brought her around my immunocompromised father. We spent Christmas alone as a family while we waited out her contagious period and while that was sad, at least I had more information on her diagnosis and kept her away from getting others sick. I appreciate Dr. Mancia and the fact that he didn't brush my concerns and emotions off, because upon hearing she was positive I did freak out a bit and he reassured me her chest sounded clear and he doesn't anticipate her getting worse. The only minor complaint I would make, was the front desk wasn't very warm at check in- but it was a cold, Christmas Eve morning and they had a lobby full immediately after opening and a lot was going on to get everyone checked in and separated. I would definitely bring my daughter back, if her pediatrician isn't available. Thank you guys so much!

Dr. Joel is who you need to ask for when you go to this place 10 stars if I could be actually…read morelistens and cares about one feeling better compared to these other places that just want your money! Thanks again Joel I'll be back!!

This location was terrible. There wasn't a receptionist at the desk for around seven minutes. Then…read morethe person that adjusted me was completely too rough and was nothing like the other location. I typically go to. He hurt me don't go to this location.

They changed the oil in my truck and didn't tighten the oil filter. Luckily, I caught it before it…read moreruined my engine. But not before it coated the bottom of my truck in oil and left a 2' oil spill in my driveway. When I approached the counter at the lube seat with a bag of oil spill cleanup, I told the guy behind the counter that this was to clean up the oil in my driveway. He smiled and CHARGED me for the bag!

I am new to the area and I needed a new battery for my car. My grandson works at this location; so…read moreI chose to go to this location. I'm so glad that I did. I had an awesome experience from beginning to end. I was greeted by Brooklyn with a kind smile and welcome and given some direction as to where I needed to go. I was then kindly greeted by Mannie, Mgr and was connected with Norman; who took it from there and made sure that my needs were taken care of. I was in and out in very little time. Each one of the above individuals mentioned, was very customer focused; kind and went over and above and made me feel like such a part of the Walmart family. I will definitely visit this location again and I will also be recommending this location to my family and friends!

Terrible people denying patients care. Came in for help and they shoo you away if you aren't giving…read morethem +$200 for a simple test.

I went in with my daughter, who wanted me to be there. They immediately asked me if I had an…read moreappointment, also. When I told her I was there for my daughter, she said no one was allowed unless they had an appointment. I had seen a sign on the door that said "no visitors due to Covid". I asked her if I couldn't go in because of Covid and she lied and yes, twice. I wouldn't recommend this place for anybody that cares about being involved with their daughter's care. Absolutely the opposite of what is normal and helpful.