Upsell scam alert!! 15 min is 30 and 30 min massage is 1 hour at this establishment. I've come here…read morefor years, but this time I've had it with the upsell and they don't listen to what "No" means. No means no. If I want a 15 min massage then that's what I mean. All throughout the massage they try to push you for more and more time. Then argue if you disagree at the end. I asked for 15 min, said no to 30 min 3x times. At 20 min I asked if it had been 15min and the guy said I asked for more time. I clearly didn't And refused more than time 3 separate times during the massage. This time I was ready for the scam and spoke up, but still got taken for more time. I will not be back!! These guys play a game with time and don't listen to "No". I'm not having it any more!!

Still the cheapest and best massage in Chico. Total pros!! Hen Hao! Don't let the weird setting…read moreput you off. One touch and you'll be transported to an ancient Chinese temple. Just go.

After a long drive from Los Angeles to Chico to drop off my son for college, my lower back aching…read morealong with some shoulder pain that I had already been caring for a few days now that was now creeping into my neck, my wrist all the way down to my lower back and creeping on my knee. I was desperate for some relief. It was late. They were open late very friendly. Did a full body massage with hot stone for one hour and boy was I so happy it was beyond amazing. I got mild too hard and there was a few times where I was like. Ouch, but it was much needed well worth it Perfect after a hot shower and after the massage took some Tylenol went straight to bed.

Massage felt rushed, they made us wait about 15 minutes after our appointment time to wrap another…read moremassage and exit them out. They didn't add that to our massage end time but still ended us to the second our massage was originally scheduled to end. Masseuse didn't ask focus areas to work on, pressure we like they just went at it and never checked in. They lost an item of mine and as I left upset they didn't even bother to apologize, or say thank you for the tip but still took the cash tip and said nothing.

**You have been warned. Never in my life have I refuse to…read morepay for a service. Never in my life have I experienced such deplorable, disgusting human behavior. I called made an appointment took a chance and got a massage here. I have gotten hundreds of massages over the world and over Chico. Not to say I understand fully what to expect from a foot massage place versus say a spa. I've had good and bad at both. It's Sunday I was in a pinch and didn't have many options. Despite the sign saying it's $40 for a body massage, when I went inside they told me it would be $45. As I am dressed for my massage I noticed that the only thing which separates me from the millions of bodies before me who laid on the bed with a thin sheet of transparent paper. In the next 30 minutes I will experience the artist experience I've ever encountered. The lady was giving me a massage is terrible massage is lackluster would be an understatement. Despite the fact that I requested for deep tissue. She proceeds to have multiple conversations with her colleagues as they enter the room multiple times. Each time she has these conversations she stops massaging. To make matters worse each time there was a customer she wouldn't abandon me in the room naked cold and come back only to resume even a more lackluster massage then when she had left. Finally the pinnacle of this event West when she exited the room for 10 minutes only to have a totally different person enter the room without warning to start giving me a massage. It had to be the creepiest experience I've had dust far. I only had one hour because that's how long my childcare was scheduled for to get this massage. The frustration building up in me was so that I could no longer take it I had to get up and explain that I was leaving. They then asked me to pay $30 for 30 minutes. I refused and told them to call the police because this was not service rendered.

The absolute best massage I ever had and I have had alot of them…read more Lucy got deep and my muscles and skin were tingling. I had many kinks from workouts and they are gone, it must be nap time! Also had foot massage- two therapists one on each foot, how wonderful that was!!!! The price is very reasonable also. Ask for Lucy for the best you can get. Thank you Lucy I will be back

Excellent job. Very relaxing. A friend referred this place to me. Nice music. The bathroom was very…read moreclean. I will go back for sure.

I walked in without an appointment and got a 90 minute combination, massage foot and back and neck…read more I consider myself picky about massage therapist and I can honestly say this is one of the best massages I've had and certainly the best in Chico. I will definitely be going back!

Excellent new massage studio, Yumi and Tina were both great. This is a Chinese style massage…read morestudio, with excellent technique and reasonable pricing. Chinese style massage tend to be more deep tissue, with percussion, stretching, and more pressure. Spent a week for work in the area, went to the studio twice and both were very helpful with my shoulder and neck pain.

This is a great modern massage place in Chico. The owner is friendly and professional. She working…read morehard for her business. If you love love deep tissue and an excellent massage, here is the place.

I saw a sign on East Ave and stopped in, boy am I glad I did. I had a one hour deep tissue and a…read morefoot massage. The therapist got in deep and it felt so good, the foot massage after was divine. I have had a million massages in my days but never felt as good as when I left this therapist. Thank you I will be back

Thought I would pop in for a "walk-in" $35 massage (according to their sign out front). Clean, lady…read morewas nice, although she presented herself as speaking very little English. When I went into the massage room, there was a table that looked clean and comfy. I noticed there was only a bottom sheet (modesty is apparently not on the menu here). So, I hopped on the bed, face down, somewhat feeling exposed. She asked me if I wanted soft, medium, or hard. I said medium. The moments she actually spent working on my back wee quite goo. However, the woman working was alone so she left my massage room door open. She left my massage three times to answer the phone and once to help someone who came through the door (leaving my door open, of course). At one point she hopped on the massage table, legs straddling my head wile she worked on my lower back. Awkward. She finished at 4:40. My massage began at 3:45, so even if there hadn't been numerous interruptions, I still wouldn't have been a full hour. As I proceeded to check out, I started to give her $40 (35 plus a $5 tip that she did not deserve). She said no, it was $45. I saw a sign that said that a $10 tip was nice. I assumed that she was adding it in. She gave me a piece of paper to write down the amount I wanted to pay (again "pretending" to not know English) and I wrote $35. She said, "No. $45." Then pointed to the sign for $45 for Swedish massage. I pointed to the sign outside and said "$35." She said "You had medium. Swedish. $45. I paid the $45 and left. BAIT AND SWITCH. HORRIBLE CUSTOMER SERVICE. IMMODEST. NEVER AGAIN.

New to town and trying to find a good place for my monthly massage and facial. Decided to give…read moreRenew a try. Please note this review is not a reflection of the staff, just my personal opinion of the overall experience. The masseuse and esthetician were good however I had a few issues with the location. Located in a business park and very close to a main road right across from a high school. Upon entering the clean waiting room I was greeted and given paperwork to complete. There was a diffuser on, with a pleasant smell however the scent was extremely overwhelming...like hit you in the back of the throat, coughing overwhelming. While I waiting I noted there are two treatment rooms directly off of the waiting room, odd as I've always been to places where the check in/waiting area is separate from any treatment rooms. So close in-fact I could hear another guest talking to her masseuse. I was praying I wouldn't get the other room off the waiting area, but just my luck that was my room. My masseuse was very pleasant and did a good job. I had no issue with the service but the environment was so far from relaxing. Upon entering my room I noticed how bright it was. No overhead light but a lamp on and a large window with sheer drapes which let in a lot of light. This window also received direct sun which made the room very warm on a 100+ degree day. The massage started and I was trying to relax when there was conversation in the waiting room, a man was checking out and speaking very loud, he then excited the spa. There is a literal bell on the door handle which goes off every time someone enter or exits, if that wasn't enough there is an electronic chime that ALSO goes off every time the front door is used. I understand the purpose but it is far from relaxing hearing multiple chimes/bells when the front door is used. The bell/chimes went off multiple times during my service, very distracting. My treatment room shared the front wall of the business which has parking spots a sidewalks length away. I had the joy of hearing every car door open/close, honks from doors being locked and someone's very loud stereo, don't forget the motorcycle rev. The business is close to the road so you hear the traffic going by. I was there on a weekend so the traffic from the high school wasn't bad and most if not all businesses in the business park were closed. I can't imagine how loud it would be during the week. Following my service I was instructed to put on a robe and wait in the waiting area for my next service. I found it uncomfortable siting in my robe in a public waiting area while I held my clothes in my arms. I was then escorted to my next service, I was optimistic as I was taken back into the spa. Just my luck my next room was located with the main wall against the roadway. Thankfully I had a head wrap on and the facial steamer helped mask the sound of the passing traffic. But again, I could still hear the electronic chime every time someone used the from door. My service was good and the esthetician was pleasant and knowledgeable. I booked my appointment the night before and received multiple "reminder" texts the day of which was nice I'm on the fence if I will return or not, if I did it would only be for a facial as the environment is not relaxing for a massage in my opinion. .

Excellent, exceptionally clean facility. The staff are wonderful . The therapist did an outstanding…read morejob with the relax/swedish massage that really helped reduce the stress, sore neck and back muscles and help me sleep. I am looking forward to returning as I am from out of town. I had been searching for a replacement after Chico Massage Envy disappeared with no notice. This spa checks all the boxes.

I'm late on my review! Leslie has been so great! Her touches just knows, without me even saying…read moreanything. I really enjoyed my time with her, she help guide me as a new comer of certified masseuse ! You will not regret it!!

I walked in barely able to turn my neck and walked out feeling like a new person. I can't say…read moreenough good things about this place! From the moment I checked in, the atmosphere was calm and welcoming. Leslie listened carefully to where I was feeling tightness and immediately found all the right spots. She released all the tension without ever feeling uncomfortable. By the end of the session, I could actually move my neck again, and I left feeling lighter, looser, and honestly fantastic. If you're dealing with pain or just need an amazing reset, this is absolutely the place to go!