I would be very cautious booking here. I clearly told the therapist more than once to stay away from my spine area. I had to tell her three times in total before asking her to do legs only. Because of a lack of understanding of english I would suggest other therapists. Additionally she clearly wasn't an experienced therapist by the way she pushed on the spine multiple times. This has been the case recently with no regular therapist anymore. Always cycling new faces in and out. I was told by the owner this therapist is already out??? I experienced pain afterwards. I was told Wendy the owner was in China at the time so the manager Michelle gave me a piece of paper for a free massage with her signature on it. I did not want to pay for the poor and painful massage but I was told I could get a free massage with Wendy and would be able to talk with her about my experience when she got back. When I finally got to speak with Wendy, she was dismissive and put the blame on me. I was told it was my responsibility to end the session even though I had already communicated my concerns more than two times with a verbal understanding from the therapist. She stated... "it's a Chinese massage they don't speak or understand English, you should have got up and talked to the manager." She actually expected me to get up an hour into the massage get dressed and go talk to the manager about a communication problem??? I was told multiple times over the years that they have enough communication to understand all they needed for massage related questions. It wasn't a conversation I was trying to have. Very simple to understand, NO SPINE PLEASE! Then she hung up on me. I called back thinking it was a mistake and her husband Don stated she didn't understand me and didn't want to talk any more. The nerve of this person. He was just the same as Wendy. Dismissive, rude and not willing to work it out. I tried .t best to talk to this establishments owner and work this out. This is what happened. I have been here many times and I am familiar with Wendy. To be treated this way really says something about her and the way she handles her business and complaits brought to her. She is not honorable or genuine. She showed no concern or remorse for my experience or pain. Her willingness to dissmiss and potentially lose a customer of over 8 years for asking her to honor the free massge her manager gave me, and help me with pain I still was experiencing spoke volumes about her true nature. Chose wisely. There are many more professional and consistent options in Chico. read more

The worst massage I have ever had. She pushed down so hard in the middle of my back that I have bruises. She wouldn't listen when I told her she was hurting me. read more

Wendy's Massage - Massage Near Me - Chico, California

If I could give zero stars I would. My husband and I went for a couples massage and neither one of us enjoyed any part of it. Nothing about our experience was a "massage", it was a work over. My person pinched my neck muscles so hard and so long, with her thumb digging in on one side and her fingers on the other side. Most of the session was spent on my neck, and even when she did migrate down to my back or legs, she went right back up to the neck area. The entire time I was on my stomach, she left my butt hanging out (very very uncomfortable). After the massage, my husband mentioned how uncomfortable that was for him too - apparently that is standard practice here. "on your stomach, butt exposed!" We had scheduled a 90-minute massage, and for the majority of it, both masseuses held a conversation with one another. How the hell are you supposed to relax and enjoy a couples massage with a full-on conversation happening? Many times, during the conversation there was laughter and whispers....I ask you, if you are in a massage salon, naked, and your face resting in a hole...could YOU relax with cross talk/laughter/whispers between employees? Too late for me, but save yourself. This place is beyond awful. read more

Wendy's Massage - Massage Near Me - Chico, California

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Great massage! Friendly and professional staff. They were able to squeeze us in very quickly. We did a couples massage and it was great. Just the right blend of therapeutic (heavier pressure) and relaxing (lighter) Would definitely recommend! read more

Had a massage from Wendy last weekend. I had a stiff neck and tightness so bad I was in tears. If I could give 10 stars I would next day I felt like a different person. Highly recommend read more

Went there because I was soar and now I'm hardly walking. They don't understand how nerves work I'm guessing. Take it from me go somewhere else read more

I feel like I've reviewed this place before, but if not, I'm sorry. This is a great place that I have gone to for a few years now about once a month. Amy is the best! But don't use her, or I may not be able to. Wendy is professional and the establishment is clean. I like a deep almost painful massage to get my low back loosened up. Amy get the job done. I did have one off visit a long time ago when Amy and Wendy were unavailable, but she just didn't know my preference. No funny business here. They are legitimate and give a great massage. Highly recommended. read more

I have been receiving massage therapy for 5 years due to chronic pain and have seen many different massage therapists. When I went to Wendy's, unfortunately I came out with much more pain than I came in. My therapist didn't introduce herself to me or ask where my pain was. In less than 12 hrs, my shoulders and neck feel bruised to the touch because of how rough she was with me. She "massaged" my neck with a pinching motion so one side had her thumb digging in, and the other side had 4 fingers. The spot where her thumb was, was sore the moment I stood up. At one point she left the room without telling me where she was going (she got a nice hot towel) and at another point she straddled me on the table! Being face down with half my bum hanging out on the table without knowing the name of the person touching me is an incredibly vulnerable situation and having her leave the room without saying anything felt unprofessional amongst all the other things. I understand there are different practices for massage therapy. Perhaps straddling clients' backs is normal in other practices, but of the many therapists I have seen, that was shocking. Please at least warn clients before sitting on them. Additionally, there were multiple points when she was pushing way too hard on the back and sides of my waist and it hurt my stomach bad. I should have spoken up more and that is on me. However tools to minimize language barrier, a better bedside manner, and establishing expectations before being face down would have made that easier for me. Here are my suggestions to Wendy's massage: - take a moment to ask the client: 1. If it is their first time 2. If they would like soft/medium/firm pressure 3. If they have any sensitive spots. These 3 questions can be put on a paper form where clients can circle answers to help language barriers. - say "I'll be right back" when you leave the room - warn clients before sitting on them - don't pull clients' underwear down so much... it is normal for them to be pulled down a bit but my bum cheeks weren't the part being worked on. Additionally, make sure to warn first timers of what you are doing before you pull down their underwear. - be more mindful of vital areas like neck and organs There are many many good reviews of this establishment hence the reason I'm spending time writing this... perhaps I came in on a bad day but either way I'm hoping someone will see this and these things will be taken into account so someone else can avoid what I went through. read more

This is my second time at Wendy's and I was just as happy today as I was the first time! Coco was my massage therapist she did an amazing job! I probably let her do a little bit too much pressure on the deep tissue as I am super super sore about 12 hours later. I know that drinking lots and lots of water will make all the difference so if you get a deep tissue massage make sure you start drinking water the minute you leave or you will pay for it later! Still giving them five stars though as I know what comes with getting a deep tissue massage. I will definitely be going back great staff Wendy herself is always up at the front desk usually and she is an amazing woman really really like the full staff there! Signed a happy customer Dannie W read more

I love Wendy's massage. You should definitely take some time to read her back story and how over qualified she is . I love, love, love Coco's deep tissue massage. She saved me when I had a horrible sciatic and piriformis issue where I could hardly walk let alone sit up or move my legs. My husband and I go for couples massage as frequently as we can! read more

Service was in January 2021. Great massage and quick to accommodate me when I called, I was a little surprised they could fit me in so quickly. I showed up and was quickly escorted to my room where I would receive my massage. The entire time they were very professional and courteous. I never experienced 'cupping' until my visit but it was so amazing. Prices were reasonable and my masseuse checked to make sure I was comfortable with the pressure when going to a new or sensitive area. I would come back here again. read more

I feel lucky. I came to Wendy's Massage and was able to walk in and got Wendy herself as my massage technician. Atmosphere: 5 star. The place reminds me of Massage Envy with a Asian theme. The place is safe, clean, and tasteful. Quality: The massage, by Wendy herself, was 5 star. I have had a lot of massages and this one I could tell she knew what she was doing. A lot of places go through the motions with palms and forearms, Wendy was intuitive and responsive to my bodies knots and spent the extra time in those locations getting them out. Wendy is the "Knot Whisperer." She is incredible at finding knots and working them out. If I could give one tip it would be to book a longer massage time with her to work out all your knots. Days after my massage with her, I'd wake up in the morning limber, my back and joints were "loose" it was the best feeling. It felt like every other night I had been sleeping with my clothes and shoes and now I knew what it was like to go to sleep and wake up without them. Value: For the quality it is a 5 star value. The hour deep tissue, as I recall, was $64. Massage Envy would have been more with their membership. I knew there are other massage places in town, such as Prana Endura Wellness Center, that are highly rated. Although, I have yet to get a massage there, the prices are more expensive. While the other places that charge $45 or more are leave me feeling like I need another massage a in a week sooner. For amount of money I paid, it was the best massage value in Chico, CA. Service: 5 star. Professional. Everything was very polite and legit. She upsold me on some asian oil for an extra $8 is a non aggressive way and it turned out good. They have cupping as well as other types of massages I have not experienced. If I wanted to try it out, quality and price wise, this would be the place I would do it. They have a shower for their customers. They charge $5. I didn't do it but I can see how it's convenient before or after a massage and am pleased that they offer it. read more

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I'm giving two stars because the pricing was good ($73 for a one hour) and the lady in the front (who I assume is the owner) and the massage therapist I had was nice. However the massage was a different story. I went in with some back and shoulder pain but I left feeling 10x worse pain and felt dizzy. I usually go to another massage place nearby but decided to give this place a try. The deep massage at the beginning felt good and got my kink out but after a little bit it got to be too much as she used her elbows and way too much pressure to where I felt I could barely breath. I asked to lighten up on the pressure a bit and it would happen for a little but then she'd be Right back to the very intense pressure. I'm already a really small person so it doesn't take much pressure to hurt me. When she got to the claves and thighs the pressure was fine though. Wish it was like that for my back and shoulders she dug he elbow in to my traps and shoulder blade. Last night I could barely move my back and neck and had to spend the night laying on the couch . It's now the next morning and I've woken up with immense neck and shoulder pain. (And yes I've been drinking a lot of water and electrolytes since the massage) Probably won't go back. read more

Wendy is amazing and very professional. She puts so much love and care into her massage. The hot stones and Chinese herbs are just divine. Every time, I leave feeling completely relaxed and wonderful. read more

Went in for some neck and back pain. Idk how they got so many likes but literally felt worst after the massage. There were many times where her elbows will be on top of my back spine and it was very painful. Just woke up from a nap and my neck/upper back where the spine is is feeling worst than before the massage, there's soreness there as if someone punch out my spine. The arm and leg massage was the only time it didn't hurt but literally the back and head massage was the worst. Will not be going back. Maybe it could work if you like a lot of pressure but for me it literally felt like I was being tortured because she would constantly elbowed my spine. read more

Had couples massage on July 8, 2023. Called day before to schedule appt and was able to get in. Did 90 min with oil and hot stone and they used lots of hot stones. Best couples massage we have ever had. Good price. Room was clean and was quiet with soft relaxing music. We plan to go back. read more

My husband and I went for a couples massage on our anniversary. Afterward my husband had bruises and I wasn't much better they were rough and didn't understand much English even though I asked them several times to not be so rough . We were told by the 2 massaging us that they were not licenced and were taught on the job. Save your money and run read more

Save your money & go elsewhere.... I'm telling you these women do NOT specialize in massage. They do NOT take your needs into consideration whatsoever!!! this place is such a disappointment... I walked in and the owner, yes owner, greeted me at the door with no mask on. I asked her where it was and she didn't understand me and basically said you don't need a mask here. They are NOT following Covid regulations. Once she realized I was about to pretty much walk away she quickly put one on. I was desperate for a nice relaxing massage and told her I did NOT want deep tissue, I wanted soft, soothing, relaxing massage. She nodded like she understood. Also at that point several customers came out and employees WITHOUT MASKS ON!!! That should've been a RED FLAG to leave. I even questioned if whether the equipment in the rooms were sanitary or not. I asked her if they wipe down the tables and she said no and then she pointed at the hand sanitizer and said that's all what we have. And then she quickly said no we do sanitize. I really don't think they do but I was prepared and I had my own sanitizer to sanitize my own table. :(((( Now let's talk about the massage. I feel as if I was BEATEN, I had to tell the woman more than 10 times to go softer and to stop going so fast on my body and pressing down on my chest so hard where I couldn't take nice relaxing deep breath. I COULDNT EVEN BREATH AT ALL SHE PRESSED DOWN SO HARD! I really should've just stopped the massage and asked to leave at that point..... I currently have a bruise on my arm and my upper back IS IN SO MUCH PAIN because of how hard she was massaging me. She also jumped on top of me and started to massage my back with her knees!! What part of I want a nice slow soft relaxing massage did they really not understand? Go to a place where they speak English and they can truly understand your wants and desires. $65 for an hour long beat down is what I paid for.... after pretty much crying in my car I went home and took a long hot bath to try to feel better after my muscles and body was in so much pain.... read more

Great Massage place. Usually you can get in quickly. Most women give a great massage but most don't speak English. They do understand basic words like, "stronger or soft." If you get massage on a regular basis, you get a free one after 10 paid visits. You must bring your punch card to get credit. My only complaint is the music. If you love dissident cords you will love the music. It drives me crazy and I may bring my own music next time! read more

All I can say is WOW. Angela did an absolutely amazing job, was incredibly professional, and very talented and intuitive. I have been in constant discomfort for some time now, I have everything from overuse athletic injuries to aches and pains from my job duties and lifestyle in general. It was time, so I found Wendy's Massage and saw the great ratings. I opted for a 90 min combo massage of Chinese deep tissue and Cai Bei (walking massage) with the oil and hot stones, and it was the best decision I could've ever made for the various issues I've been experiencing. SCM pain, tension headaches, impinged shoulders, tons of fibrous adhesions along my spine, shoulder blades, traps, neck... you get the picture. She also went on to work some whole body in, too. She found some other problem spots that I was neglecting because of my most prevalent shoulder and neck pain. I feel fantastic. Facilities were very clean, relaxing, feng shui. My only slight criticism is some of the other ladies were talking loudly once my massage was over, which "disturbed the peace" just a little bit. It is a Saturday night, at the end of the evening, but still. Nonetheless, I'm not all that bothered by it because the massage was everything I could've hoped for and more. I'm having a hard time describing just how rejuvenated and "massage drunk" I am after Angela's treatment. It's time for me to go to bed, but I had to write this review first because of how satisfied I am! Worth every penny. I'm so glad I invested in myself and chose to come here. Thank you again Angela. read more

I cannot say enough amazing things about Wendy!!! Let me start by saying I have chronic lower back pain and have been getting body work for nearly 30 years. In that time, I have never found a masseuse as intuitive and as hard working as Wendy! She has a talent for body work that is indescribable... she can find and work on all of your aches and pain! She also has the ability to do very deep massage and can get into every place I need work done. She uses her whole body, which is a treat if you need really deep body work. I feel so lucky I found her and will be going weekly as long as she is working her! She is truly a miracle worker! read more

I went in a couple years ago and have not been back. Hideous weird "massage". It was horrible! My daughter in law bought me a gift certificate. Afterwards I told her about this place which is dark cluttered and cramped in the entryway. UGLY!!! read more

High five to Wendy's Massage. I have been here about 20 to 30 times. Nothing but the best here. Deep tissue Cupping therapy Full body Maternity I LOVE this place. Everyone is always so friendly and really does such a great massage. read more

I've had massages all over the country, and I've paid a pretty penny at some, such as the Ritz Carlton in New Orleans, and I've also frequented some of our local boutique spas here in Chico. Let's just say I've had a lot of hands work on me, and I've grown picky over the years. There is something about my experience at Wendy's Massage that rivals them all. Not because the space is magical or done up with frills. You won't find Himalayan salt lamps or a New Age vibe here. It's clean, functional, and straightforward. For me, it's about knowing I'm going to get exactly what I want without having to ask for it constantly (that just ruins the relaxation for me), the amount of pressure, pain, pleasure, and post massage healing I expect--offering hot stones, cupping, Tui Na, and Swedish for the softer experience. I have been coming now for 5+ years, and Amy is my go-to therapist. I often call on a whim, and they can accommodate me in 30 minutes or less. Amy is talented beyond belief and will work with your body to ensure the pressure is just right. And if you are one to want intense levels of pressure, she can deliver there too! She is sweet, hard working, thoughtful, and has magic hands. I'm a customer for life. read more

* Please note- this review is not based on a massage but is a comment on their business practices - I want to be fair about that* I called for an appointment and the prices they have listed on their website I was advised are 3 years old and was quoted a new price that is $36 higher. I just feel that they should update their website since they know the prices have changed. It is misleading and that is quite a significant difference. I would not have been pleased if I had booked it without double checking and found out I had to pay that much more after services had already been rendered. read more

I can't say enough good things about Wendy's. No matter who I get they always do an incredible job. They find whatever is wrong and make me feel like a new person! The regular massage is enough but honestly if you add in hot oil and rocks its life changing seriously do yourself a favor and go now! read more

Best massage I have ever had in my life! I felt like I was sent into the most relaxing dimension, completely worth the money!

I'm so confused, I've never had a real massage before so I was very excited to try it out. Came in with multiple knots in my upper back for a 45 minute massage and came out feeling worse than I've felt in months. My back feels bruised, with both sides of my shoulders near my spine aching when I lay down or stand up. Not sure if it was something I did wrong or if it'll get better, but for $60 dollars I was hoping to feel completely rejuvenated. read more

WOW. Okay to start off I must say I've had a terrible upper back/shoulder pain from bad posture over the years And have gotten numerous massages done in LA (where I'm from) and a couple in Chico. I usually go get massages done just for this issue alone and I seem to have a hard time finding a place that ACTUALLY can fix me up because I was starting to get hopeless...until I tried Wendy's. I called same day and asked to be seen and were able to take me right away. I did their 1 hr deep tissue with their Chinese herbal add-on (stuff actually works and acts as a natural lidocaine) and was massaged by Linda in a private room. Also let me tell you this lady KNOWS what she's doing and properly identified problematic areas that even I was unaware of. She took her time, listened to my desired level of pressure, and asks for feedback along the way to keep discomfort minimal. What more could you ask for? I felt like I got my money's worth and felt so rejuvenated and happy afterwards. A feeling that had been long since. They're professional, kind, knowledgeable clean, & listen to your requests. If you have any pain or problematic areas needing to be taken cared of definitely ask for Linda she's phenomenal!! read more

The massage therapists here are excellent. I went in with my stepfather last-minute, and they accommodated us. They were extremely friendly and directed us toward the Tui Na. This form of therapy is used in conjunction with acupressure. I found it to be extremely effective for my body. I am a practiced and Certified Massage Therapist (600+ hours), working at an award-winning spa in Redding. I am also attending college to pursue Chiropractic, so knowing about the body is very important to me. The technique is different than Swedish--which is what most Americans are used to-- because their training is more directed toward Chinese therapies. The Tui Na I received was not fluffy, it was effective. It should be noted, too, that the therapies are firmer. I would recommend this for people who enjoy deep tissue or firmer massages, or people seeking to fix an issue or deep-rooted tension rather than relax. I drank a lot of water the after my massage, and found my soreness to be at a minimum. I will undoubtedly return to this effective, clean, professional and friendly place in Chico. A good place for the experienced massage connoisseur, someone not afraid of a little pain for a lot of gain. read more

I'm so glad I went here omg I've been getting massage my whole life but i've never had a legit Chinese massage, I had Amy and she did lots of deep tissue which I love, I got hot stones for the first time ever, and she literally stood on my legs and glutes and massages with her toes and heels it felt so great, and I love the smell of whatever herbal stuff she was putting on me. I walked out feeling like I was on the best drugs in the world haha so relieving read more

Wendy's Spa is by far the best! In all my years of getting massages, Wendy's is my all time favorite. A friendly, understanding, and no rush staff. They ask questions and provide straight to the source therapy, leaving you feeling the best you have in a long time. I have had 3 different Massuers there and each of them are absolutely amazing. And for the record, if you haven't tried the hot stone/hot oil yet, you're missing out. read more

I went for an hour full body massage that my boyfriend had scheduled for me. After a long stressful week it was perfect! My masseuse was professional and kept the room peaceful for the entire time. She was so strong and worked out a lot of my shoulder and back tension. She often asked about pressure and was courteous of privacy. I would definitely come here again for both the great massage and great prices! Thank you! read more

I just tried Wendy's Massage for the first time today and I am feeling great! I am so happy that I found this place. They booked a same day appointment for me and even take walk-in clients although reservations are advised. I have been having muscle spasms in my lower back for almost a week, and now thanks to Anna and an awesome hour long massage, I am starting to feel much better. I can't wait for my return visit, might even go for the 90min. treatment next time. What a nice treat to find a reasonably priced and non-pretentious massage parlor in Chico! read more

I walked in on a Sunday and had a great experience! I work on my feet 6 days a week and my body was very sore. My masseuse asked me lots of questions about where i was experiencing pain and checking on the pressure she used. I feel so much more relief after and she worked really hard on the specific areas that were bothering me. I also highly recommend you try the hot rocks and hot oil therapy it was amazing!! The facility is very clean and the women there are also very friendly and make you comfortable. I also really like the ambience with their Chinese figurines and decorations. Will definitely come back!! read more

I was in town competing in a sporting event and pretty beat up and sore. Called Wendy's and got in within 45 min. My masseuse was awesome! The attention to detail was top notch! Well worth the money! read more

My husband and I have been going here regularly for over a year now, they helped him so much when his back was thrown out. We look forward to coming every time! read more

The ladies are friendly. We got the 1 hour massage. Lady asked where are our tension points. She focused on my shoulders and upper back. Amazing. One of the best massage places in Chico. read more

I absolutely LOVE Eva! I've requested her the last 3/4 times I have came here . The prices are great and 99.9% of the time you can just walk in . It's cozy and comfortable and I enjoy coming here when needed :) I've been coming here and here only for over two years . read more

These women know their business. I have been here for Tui Na here multiple times, and so has my husband. He has had a discectomy, has herniated discs, and a sciatica problem. This is the only treatment that has had any lasting effect for him since his surgery (he's had acupuncture, chiropractic work, and pain killers). The Tui Na is a very deep tissue massage, and it can hurt a bit, but the hurt is so good! They will ask you while they work on you if it is too hard; of course let them know if it is. I disagree with the woman who says a massage should never hurt. Tight sore muscles being eased back in to proper alignment are going to hurt. I do not have any injuries or health problems, but I find that the deep tissue technique of Tui Na is really beneficial anyway for everyday tension that I carry from the pressures of my job, for soreness from running, etc., and would highly recommend it to anyone for stiffness or kinks or knots built up from everyday stress. The best thing about the women who work here is that they seem to be very intuitive about zoning right in on areas that need work. One woman, I believe her name is Amy, spent extra time at the end of my massage with me kneeling on the table, working on my neck, for quite a while, until a big "pop" happened, and suddenly I felt flooded with relief. It was during a very stressful time and I was holding all my tension there, and somehow she knew, and fixed it. To the person who was "duped" into more time on the table: I have been asked at Wendy's if I wanted more time. I chose to have more time. More time is not free. If you didn't want more time, you should have said no. That was your fault, not theirs. read more