I had a problem with my battery. I went over to autozone and a guy named Louis (i think. I'm trying to remember his name) came outside and tested my battery. He at 1st wasn't sure about something because a tag he needed to read on the car was not visible. He got his supervisor to cone out. She helped him figure it all out. He then actually tested everything (alternator, and starter as well) he said it all came out good and there's nothing really wrong with my battery. He suggested that the cold sometimes messes with the battery. I was thankful, because so was about to buy a new battery and it was not necessary read more

Joel Ocasio Was a major help thank you so much my car was leaking oil badly and thanks for thanks to his knowledge of auto parts I got it back right the same night I made it home safe thank you so much you're appreciated 3/26/2026 store:02917. 160-20 union turnpike, fresh meadows, ny 7183808648 read more

This place is trash. I came in for an exchange since the sprayer on the bottle wasn't working properly. They would not let me change the bottle even with a receipt. I Said it was used okay take the sprayer from the new bottle and keep the new bottle. I Asked for the manager she didn't even bother to come out and flat out told the sales rep just say no!!! , Because she was on the phone. Don't waste your hard earned money in this place. Replace management asap read more

Employees are the reasons for the 1 star review. I've been coming here for almost a decade now but I try to just get what I need and leave. Don't expect much help from these guys or respect either. I always knew they were rude but today I witnessed it on a door dasher or uber eats guy. He came in with starbucks and dropped a cup on his way in. Employee immediately got mad at him and said to him , you better get me another one. It's already a bad day for this delivery guy and he said another guy is going to deliver the replacement shortly. The dasher puts the remaining drinks down on the table but the employee just yells at him to bring it closer to him. I wouldn't want someone to talk to me like the way he did to the delivery guy. Meanwhile the other cashier tells him to clean up the spilled drink... like what store asks customers to clean a spill? Who do they think they are? So the dasher said no, he's a customer and he's not cleaning it. I was up to pay and I told the guy behind the cashier he's wrong. He can't expect the guy to clean it and it was clearly an accident. He tells me to be quiet and just put my damn credit card in and go. This store is full of rude ppl they really needs to learn their place. read more

Brought a product and it wasnt working but they refused to refund or even go into my car to figure out the issue. They have a "not my problem" attitude as opposed to a customer service mindset read more

Was lucky enough to had just enough juice to get here to get my car batteries swapped. Sadly they didn't offer that service due to lack of workers. The cashier worker was nice enough to direct me to another store but my battery just went dead and they couldn't help me jump my car. Was force to buy the battery and swap it myself. Luckily the worker was nice enough to lend me tools to help get the job done. He also mentioned if there's any additional tools that I may need just ask. Came back in, asking if I can get a brush to get the corrosion off before putting the new battery...and the manager wanted to charge me for it... SMH. Not only you did not help me, you want to charge me more? Aside from the good worker that was there that day. I wouldn't recommend this place if your battery dies out. Best head to another. read more

Total scam. The wiper isn't getting the whole windshield and he told me to buy a more expensive one. read more

Autozone - Auto Parts & Supplies Near Me - Fresh Meadows, New York

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Really pissed with this store. I go inside and see an item I need priced at $150, then I go online and see it priced for $99 at Walmart- $100 at Amazon, I ask this guy if they do price matching which he says they do but only another auto store competitor, not amazon or Walmart. I search and the price was even lower at Pepboys , I ask " do you match Pepboys " he says they do , then he says we don't match the online ad, get us a paper showing the price. Basically these jerks went out of their way to NOT help me and not sell me an item which is clearly cheaper at all the other stores Including 1 which they said they'd match. Anyway, don't waste your time with this place , the manager is a worthless bum - how can a manager not agree to match a price !?? read more

The reviews say it all! The customer service in this specific store is really bad. Don't take my word, just read the reviews here and you be the judge. Don't forget: happy customers are less likely to stop using your service and more likely to refer your service to their friends. read more

Be careful while buying a car battery here. The older white woman will scam you by quickly scanning other items without asking. In my case it was a $3.49 'battery installation kit' but its the principal. No one likes scammers. read more

Autozone - Auto Parts & Supplies Near Me - Fresh Meadows, New York

Each time I have visited I received great advice and friendly assistance. I've always left feeling satisfied with my visit.

Good service! Easy to find items. Helpful staff. Asked a question and he gave us useful information!! read more

First off, I'm not embarrassed to say I don't know much about cars and maintenance. I came here on Saturday to get windshield wiper blades and brake bulbs. I've been here a few times before and it's usually pretty easy to find parking in the lot. You'll usually see people putting on whatever it is they purchased for their car in the lot sometimes with the assistance of someone that works in the store. It's relatively easy to look up the wipers and bulbs that fit your car with the books that are available in each row that list the parts by make, model and year. Can't get any easier than that... Also the store associates are willing to help you just need to provide your vin number and they can tell you all the parts they have available that work for your car. Pretty much in and out of there in under 30 minutes. I never changed my own wiper blades before and the store associate helped me do that free of charge, and even refused the tip I offered. All in all a great trip to Autozone. read more

These guys charged me twice for a battery that I bough there on 3/30/20 and I still waiting for a refund of $226.98 from them, but you is only been Two Months. I be a the small claims court as soon as they open. read more

Worst attitude in the world. Lie to customer the computer has problems for rejecting returns. Spending money in auto repair shop is more valuable than in Autozone. read more

Horrible experience I don't usually come to autozone in queens and now I see why - I will stick to the ones Brooklyn . The cashier sneezed without covering his mouth or sneezing into his arms. The wait is ridiculous even when it's empty which is weird. Not an efficient or respectable store read more

Service is very bad they don't take Care of customer I have been waiting in line for 20 minutes one cashier open and no one on the floor helping anybody read more

Autozone - Auto Parts & Supplies Near Me - Fresh Meadows, New York

I come to this AutoZone only because it is the closest to where I live. I like how the parking lot is relatively large and spacious for anything you may need. However, I do not trust whoever is stocking the place. The website may say that something is in stock when it isn't. Additionally, the staff used to come to my car to install and remove the battery for me whenever I came to buy a new battery. The new policy now is to make me do all the work on my own while lending me tools. I think this is a huge mistake and really creates a negative customer experience. I can install a front light bulb on my own, but a battery? It's heavy lol! I like taking advantage of the 3 year replacement warranty on batteries. I usually place a reminder into Google Calendar for about 23 months from the date of installation and then come to have my battery tested. 9 out of 10 times, the battery isn't good anymore and I get a free replacement warranty. I bought an Optima Yellow Top this time, though. This may mean that I won't be able to take advantage of this any longer because they're supposedly solid state batteries. read more

New staff in this store are a joke. They see you waiting at the counter and just walk away. Staff here has no knowledge of car parts at all. read more

It's an auto parts store. With about a 20 car parking lot so you won't get a ticket on Union Turnpike. Prices are on the high side, but the parking is free................ read more

It a store with car parts and other miscellaneous things you need. For us it was a quick in and out . Husband had to return an item that took no little to get that done . Guy at the register was less than thrilled being there. I guess don't be in a retail capacity job if you don't want to interact with customers. Just my opinion read more

Worst experience very rude manager and staff, recently purchased something that was literally not original in an original packaging, I finished all the labor and only found out in the end, when asked to return it they wouldn't exchange it. Really get your stuff together this was an awful experience read more

Come here all the time. They generally have whatever I'm looking for. I always have a great time with whoever rings me up. Went in earlier in the week because my battery died. I was able to get a battery with a 3 year warranty with no problem. I wish things were a tad cheaper, but that's what coupons are for. read more

This place is five stars if you come early in the morning and happen to be the only or one of very few customers. You will receive great customer service. However come here in the afternoon and you will begin to lose patients for the lack of order read more

I'm looking at these 1-star reviews bashing the store's staff..LOL Perhaps they came at a bad time or something..damn. Or maybe because what I needed to find was extremely simple: an air filter for my car. Anyhow, I was in and out in like 5 mins..lol For something simple that I can change myself, I'll come here for the affordable parts. For a bigger job that requires a professional mechanic, I'll probably go to my auto repair guy in College Point. read more

Horrible customer service from an employee who claimed to be the store manager, Derrick G. A price discrepancy on floor vs a higher price at the register led to a very unpleasant interaction in which he claimed I was creating more work for him and he refused to honor the price. I bought the item at a competitor's store, Arch Auto, parts where the customer service was excellent. Needless, to say I won't be returning to Autozone anytime soon. With so many auto parts stores and Amazon.com who needs the hassle? read more

Go elsewhere. The sales associates are too busy talking to each other instead of helping customers out. read more

Autozone - Auto Parts & Supplies Near Me - Fresh Meadows, New York

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The only saving grace here is the parking lot; either the manager is lazy, inept or both, and focused more on trying to deny returns and refunds for you as opposed to actually giving customer service. Literally the only reason people go here is because it is the only business in the area of this sort. read more

A very nice local Autozone shop in my neighborhood. I come here often to buy some parts for my car, and today's purchase was for a car battery and a headlight bulb. The battery was a bit higher(or the same but I was a fool and I thought it was higher) than the previous one, so I couldn't tighten it. It took a while to get an employee's attention, but once I caught one he came out to my car and helped me tighten it. How kind he is! My car runs better now, and I will come back for more next month. :P read more

Garbage do not go to this place very rude customer service very rude managers I bought a battery for my car is a give me wrong size you're just full of shit read more

Purchased some items for my sister's car. Staff was very helpful, I would not hesitate to go back.

We went to AutoZone to purchase a rachet set and upholstery glue. Emanuel A. at the service desk was extremely helpful. Helped with everything we we're looking for and even got a rusted screw off the car for us. He gave us good advice about our car. We are not very knowledgeable about cars. He was very patient with us and explained everything very clearly. Overall, we are very happy with the experience. read more

Great customer service- Emmanuel helped check my battery and turns out it was dead! He helped me pick a new one and install it. Will come here for future car needs. 10/10 read more

Seems to be great with parts with great prices Remove the hustlers fixing cars in the parking lot Create a mess and very unprofessional making the store looks bad. Refer the customers to a reputable shop Partner with Pepboys for installation. read more

I got in the zone and got a new battery and an easy change thereof. Nice people working there.

This the most ghetto place you have ever been to. Don't go there. Everything is always broken and the staff always got an attitude. God forbid you'll ask them anything extra. read more

When there's two people working at this store and two customers walk in you would think that one staff member helps each of the employees. Instead it's handled a bit differently. One person is on the computer looking for the first customers part while yelling to the other guy that's in the back looking for stock of the actual part. This usually goes on for several minutes while you are just standing there like an idiot looking around. God forbid you try to ask for one of the additional complimentary services they also offer like free diagnostics or battery charging. They will make excuses like the machine is broken or currently being used by another customer or make you wait forever until you get so frustrated you just leave. Aside from the parts the auto accesories are ridiculously overpriced so if you are browsing while you wait you will quickly loose interest in wanting to purchase anything at all. Sadly it's the closest part's place to me so I will unfortunately have to return one day. read more

Great Service from Andrew. I came in to change my battery on my '09 Honda. As i was speaking to the front desk cashier, Andrew chimed in to assist. He suggested the best battery. He was more interested to help than the register person. He got to working on my car right away. Within 30 min i was done. I casually mentioned a cold start and once again, Andrew went above and beyond to assist. He checked my alternator and starter too! All checked out fine. I would have given 5 stars but the man at the front desk needs to improve his customer service. As long as Andrew is there, I'll definitely come again. read more

Customers were lined up 10 deep waiting for someone to take care of them. No workers in sight. One worker was outside helping a woman install something in her car. That's nice, but I didn't realize Autozone was a repair shop. After about 10 minutes of waiting on line and no one behind the register, I yelled, "Hello? Anyone there???" A minute later, an angry lady comes out from the back ... acting like I disturbed her or something. Actually, she looked like she just woke up. She proceeded to take customers with a scowl. Maybe time for a new job if she hates working at Autozone so much. Customer service is horrible. Pricing is all over the place. Products are not placed in the correct locations leading to confusion with pricing. read more

This place is so packed full and chocked up with every auto item of which you can think! As such, it can be rather difficult to find something, especially if it is a small part. I came in to buy tire pin caps, but there are just so many things crammed into every aisle, that even after I asked one of the staff which aisle to find what I was looking for, it still took quite a while to find it! read more