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    Touchdown RV Rentals

    4.7 (7 reviews)
    Closed • 9:30 am - 5:30 pm

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    Walnut Ridge Family RV Sales

    Walnut Ridge Family RV Sales

    (35 reviews)

    We Just purchased a 2025 puma 337 BH from the boat sport and travel show. First orientation didn't…read morego well. The layout was different than we purchased. They agreed to fix and exchange a couch for the recliners per my request. They also put in a tv. Went in for our 2nd orientation and there was bubbles all through the decals. This was a manufacturing issue not walnut ridges fault. They agreed to replace the affected decals and reimburse $2k and first months payment. Went in for our 3rd orientation. Main door wouldn't unlock and some caulking was missing. They fixed both issues while we waited. We took possession and took to a seasonal spot. The sales manager took care of us throughout the entire process. I emailed the president and never received a response. (Disappointing)I'm giving the sales manager a 4star because he made sure I got what I wanted. Not the best experience for a first time buyer but in today's world your expectations are lower from manufacturers unfortunately. Thanks to the sales manager and Jeff for making sure we were happy in the end. Only thing I would suggest is to inspect trailers as they come in from the manufacturer and try to organize a little better. Puma you need quality control! Also shout out to , I believe Mike , in the service department who was honest and upfront about everything. He was awesome!

    Bought a new RV from dealership in Memphis Indiana and the salesman told us things about the camper…read morethat were not true. We discovered when we picked it up that it was only a 30 amp camper with only 1 AC. He said he had been a salesman for RVs for 2 years. He needs to know his product. He did not follow up with us at all after purchase! Called the home dealership in New Castle Indiana for technical support and they would not let you talk to a tech at all! Their Customerservice girl knew nothing about a camper either!!! I ended up calling the manufacturer to get my questions answered. The only positive thing about this dealership is they have good prices.

    Touchdown RV Rentals - rvrepair - Updated September 2026

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