I never thought I would be in need of the services that Colorado Elder Care Solutions provides. But…read morerecently I found myself dealing with my husband's serious health and cognitive challenges. It's hard to describe the anxiety, overwhelm, sadness, and confusion that I experienced trying to do my best to care for his needs - and mine. I felt I was stretched beyond my ability to cope. I was extremely fortunate to have had Karen to guide and support me through situation after situation. She was not only extremely experienced and knowledgeable but was able to think clearly when I was not. I was so impressed with her demeanor - calm, caring and respectful. It is important to note that I never felt she was taking over. I experienced her as a partner who cared as much as I did about finding the best solutions. Her expertise was so impressive, knowing exactly what the next step should be and how I might best accomplish it. My whole experience was like a breath of much needed fresh air, giving me support, hope and the resources I needed to get through each challenge I was facing. I would not hesitate to entrust Colorado Elder Care with any one of my family members or friends. I have the utmost confidence that they would receive all that they need to facilitate the best outcome for all concerned.

Years back, when my father experienced early signs of dementia, Ms. Buchanan of Colorado Elder Care…read moreSolutions stepped in to provide us support. My sister and I live out of state, over a thousand miles away, which made it very stressful managing his escalating needs. However, Colorado Eldercare Solutions found him a subsidized senior housing complex that was secure, located in a very walkable neighborhood of Englewood, and guided us in setting up support services for his medical and social needs. Simple things like a phone with larger buttons and easy to use message retrieval were helpful in ensuring we could communicate with our father. The medical box set up and monitoring system helped us manage his on-going and complex prescription needs. Additionally, she helped ensure he was getting proper nutrition and had a support system to check in on him to make sure he remained active and engaged in the community. I believe his quality of life was tremendously enhanced by the support and care they extended. And, I know it gave me greater piece of mind knowing that there was someone close who could make a visit to see how Dad was doing when we couldn't get in touch. I can recommend Colorado Elder Care solutions without any reservations.

Care and caregivers are great! Lindsey's team is top notch and always have their patients best…read moreinterests in mind.

My experience with FirstLight was top-notch. My mother needs help getting up and around the house,…read morewith her meals, light cleaning, and looking after her dog. They followed up with me immediately when I requested further information (after normal business hours on a Friday even), their onboarding process for new clients is very straightforward and transparent (not always the case with anything home-care related), and everything is organized and professional. The carers we've worked with have been genuinely concerned with my mom's well-being and comfort and are always asking what else they can help with around the house to make life easier. They're also very flexible on scheduling, which is not true of other agencies. I had a lot of anxiety over having someone else help out but Lindsey and her team handled everything easily.

From the moment I contacted Optimal Hospice I felt the pressure begin to retreat from my long…read moreperiod of caring for a loved one. Things had gotten to the point where I could no longer feel confident in my own abilities to continue to provide the care needed. I believe my hand was guided from above when I selected, and made contact with, Optimal Hospice. Once engaged, a team of top professionals was dispatched and they just seemed to know instantly what to do. All the while they held the highest regard and sensitivity for me and my family. In no time I saw what I could not have done alone taking place in front of my eyes. This was a true blessing and this wonderful group of individuals kept me informed every step of the way. The outstanding performance exhibited by Optimal Hospice made all the difference in the world, and I could finally get the peace of mind I needed to truly prepare for the send off of my loved one. I cannot express enough my sincere gratitude and appreciation for the enormous contribution Optimal Hospice made to our lives. Do not hesitate to call them, you will not be sorry.

"Home Care Assistance is one of the premier home care agencies in the Denver area. Andy and his…read moreteam are passionate about providing the best senior care for their clients and a top professional environment for their caregivers."

Savanah is truly one of the most incredible, caring and capable Nursing Home Administrators in this…read moreindustry. Her leadership capability and excellent treatment of staff, along with her person centered and empathetic direct patient care is truly unique. If you are searching for a home for you loved one you can be assured that by choosing Alison, you are choosing care provision that is rooted in best practice, expertise, beneficence and compassion.

Racing fake and not really answering your questions they try but don't know they keep telling me we…read morekeep sending him clothes and they keep disappearing that should not happen

Assisting Hands has been absolutely wonderful for my Grandma after her diagnosis, and a big reason…read morewhy is Joyce. You can tell she truly cares about the people she serves. Joyce is warm, professional, and incredibly dedicated to making sure we have felt supported and respected. She went above and beyond to match my grandma with the right caregivers and her and Jen always check in to make sure everything is going smoothly. Because of her dedication and compassion, the entire team reflects the same level of care. We're so grateful for everything Joyce, Jen and our caregivers have done during this challenging time. Highly recommend!

The team at Assisting Hands have been super responsive to our changing support needs. I also…read moreappreciate that I can go in and look at the daily notes the caregivers write to stay in touch with what they do and how my sister-in-law responds .

This place was highly rated I think by Medicare (a list of rehab centers the hospital provided),…read morebut I was unfortunately extremely disappointed when I visited it. Guess I had high hopes for a highly rated center. I asked the hospital how these ratings were made and it was unclear (no true explanation). I would not even consider this place due to: 1) awful smell of the facility; 2) feelings of it being an unsafe facility; 3) low energy/bad vibes from the facility and residents; and 4) lack of confidence of their rehab capabilities. It was the first one visited which left a really awful feeling about rehab centers, especially if this was one of the higher rated places. Thank goodness it appeared to end up being just a glitch in the ratings where however it was done for this list of places, must have been opposite of what I felt was important in the rating. Out of the 9 that were looked at, this was definitely at the bottom of our list.

When owned by Steve consistently excellent care. Owner had awareness of the residents needs and…read moremany staff long term employees. They also offered the Optum Plan. Have not heard any differently with new owners . Hoping quality and commitment remains with patients best interest at hand.

I moved my husband to Assisted Living on Broadway when his needs were not being met at another…read morememory care center. So very glad he made the move even though he only lived for another month. He couldn't have been at a better place for his end of life. I noticed right away a big difference in the quality of care that he was receiving at a much more reasonable price. His caregivers did an outstanding job. Also very impressed by the owner of Assisted Living. What a very positive change from the other care center he was at for almost two years.

Assisted living on broadway provides memory care specializing in the needs of those with Alzheimers…read moreand other dementia related illnesses. They provide an intimate setting which offers the best living arrangement for someone with memory loss. Each resident receives more attention and care from the staff and they all do so with a caring and loving touch, with dignity and a nurturing environment. The business is managed by Iren Kaspin who is the RN and administrator and Patty McIlvaine who provides overall support and communication. Both are amazing at providing exceptional care and support to the residents and the families as well. The staff is well trained and they all contribute to a warm and friendly home like environment. In all the residence, community that is created and the professional care and mission results in a superior outcome for all families. You will find it is a privilege being associated with assisted living on broadway.

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!