My Dad just returned home from St. Ann's rehabilitation. What a wonderful facility. The staff were…read morefriendly and kind. The facility is updated and clean. My Dad's is now in better shape than before he became ill. Thank you St Ann's for your dedication and care of your residents. It's hard to find such care especially post covid.

Do not let the catholic front fool you! Bad place due to…read moremore "bad apples" than good! Multiple Nursing staff members are Rude and Disrespectful... and also...not only neglected my family member when oxygen was dangerously low...Twice,.. But Scolded my family member for having the runs or crying.. as well...caught them in the act ....more than once! Tried taking concerns to upper management..Administration ..& VP...they primarily side with their Dishonest Rude staff... PRIOR to reviewing the camera footage of what REALLY took place during any incident!! The Management allow the poor staff those .bad apples...to remain on the floor! Do all you can to keep your loved one away from this facility!!

I have gone to the Agape office for three different issues . Each time they have helped me with a…read moreseries of stretches and exercises that has helped me solve the issues. I started having hip problems in Nov and went for help. Tyler listened to my symptoms and began a program of stretches and exercises to me relieve the pain. He was always available via email or a phone call with any questions I had. He has given me a list of home exercise to do to continue my program. The facility is clean, conveniently located with plenty of parking and all the staff is pleasant. I highly recommend them to anyone needing this type of service.

Broke my leg playing hockey a year ago and it's been a long road back. I'm probably one of the few…read morepeople in existence that has LOVED PT but my guy Tyler has been a huge part of that. Great to work with and is a big reason why I still am focused on getting back to playing shape. Thank you

Best nursing home in the Rochester, NY area hands down.read more

The Maplewood, but they didn't! Be cautious of pretty…read morepackages. When my mom and I toured The Maplewood the social worker explained that they didn't have outside Hospice agencies come in because they (The Maplewood) provided palliative care and handled end of life care for their residence "We have have a palliative team, doctors, nurses...they take care of everything. " Great we thought! Mom moved in. 4 months later my mom was hospitalized and diagnosed with inoperable cancer. She returned to The Maplewood and we clarified with the social worker and staff- would mom need a hospice nurse? NO. Would she have to move rooms when she got close to dying?NO. "We provide palliative care. That's what we do." They reassured my frightened mom that - "You have a palliative team caring for you. We will make sure you're comfortable." 4/6 I get a call from the day nurse, mom who is battling her second bout of pneumonia in 4 weeks is "having a down day. and by the way she is too weak to hold the phone, but she'd like to talk to you, by the way she is confused and she won't take her pills and her antibiotics aren't working and her pneumonia is worse..." My mom decided in January to be a DNR, and she didn't want to go back to the hospital. I told the nurse I was coming (a 7 hour drive) she said good. It's Friday, my mom is dying I think as I drive. When I arrive at midnight my mom is breathing 35times a minute sounding like a washing machine. Her eyes are rolling in their sockets as she involuntarily opens and closes them. I ask her how she is doing and she says "I ache all over". The night nurse enters the room, I tell her my mom's airway needs suctioned and mom needs pain meds. The nurse says to me (a 25 year ICU RN) "Your mom doesn't need to be suctioned and she can't have any pain meds." I said my mom is dying what do you mean she can't have pain meds? I'll stop right here. It only gets worse. The fact is the day nurse, the evening nurse and the social worker all knew my mom had taken a turn and not a one of them thought to tell the doctor or pa. A doctor or pa could have assessed the situation and recognized she was in multisystem organ failure and dying. They then could have modified her care plan and added medications that would maximize comfort. The nurses and social worker with their educational backgrounds should have done something to make sure her palliative needs would be met! It was Friday, they went home. The Maplewood promised my mom comfort care in the end. Her first appropriate end of life pain med was finally was obtained at 0540. She suffered until God finally took her at 0645. No end of life medications were ordered until 530am despite the day nurse and social worker knowing she was declining. How does this happen? They told her over and over that they would take care of her when she was dying! It was her biggest fear. We believed them. We were happy to pay $20,000 out of pocket a month for such inclusive services! Beware!!! They, the staff, smile a lot and sound so reassuring but YOU don't be fooled. If the end is near insist on seeing the care plan. Insist on seeing the med list. Please please educate yourself about end of life care (palliative and hospice). Pain meds, nausea meds, anxiety meds, meds for excessive secretions should all be ordered and a available as needed for a dying DNR patient. These are all meds that maximize comfort. I assumed they took care of this for mom. Friday night at midnight is no time to be begging for comfort care medications. Heaven help the residents who don't have a voice due to dementia, Alzheimer's etc.or don't have an advocate when they are dying. Update:12/14/2018 change is on the way. After extensive investigation, the New York State Department of Health CITED The Maplewood for NOT providing (my mom) adequate Palliative Care. The "last hours" can be as good as the first seven months!

What a wonderful experience! The entire staff was really friendly, professional, and caring. I'm…read moreglad to be a part of something that has helped me in so many ways!

This place does NOT exist! This is a SCAM and leads people who are in need to believe that they…read morewill receive help and they show up and find out it's Life Solutions Psychotherapy and not SFR! SFR is not real. When we call to contest the address, the man hangs up on us. This is unethical and very deceptive to clients looking for help. Shame on this place! We contacted the OMH to get these people in troubl.

Lattimore Therapy in Victor is an excellent choice for PT. Brian Kinsman has helped me avoid…read moresurgery by developing a plan to strengthen muscles in my leg that support my knee. He always encourages clients by working with them to help them meet their goals. The Home Exercise Program he provides is an excellent guide to do the exercises correctly at home. If you need PT you should make an appointment to meet with Brian for a consultation. The Victor location has a knowledgeable staff, easy parking, & a great location.

Went to the webster location on Empire Blvd. Great experience with care after knee replacement…read more Recommend them highly!

I can't tell you how caring and helpful the staff is from the receptionist to the owner. They are…read moreso accommodating and helpful with my pain.

I have been a patient at Linden Oaks Physical Therapy for over 15 years. In that time, I have had…read morevarious issues with my back and been treated by Ryan McElhiney. I have to say he has helped me so much in this time for my chronic pain. Although my issues cannot be "cured", Ryan has always been an excellent caregiver in helping me manage my chronic pain. On occasion, I have been seen by other staff members who have also been great. The facility is always very clean and organized as well. This is not like one of the "chain" physical therapy facilities. You are not just left alone to do some exercises, the staff here gives much more personalized attention. The therapist is with you through the entire appointment. You don't see that in some other practices. The whole staff at this practice is very friendly and professional. The front desk staff is also very friendly and welcoming from the minute you walk in the door. Everyone has always been every accommodating and kind. I would highly recommend this practice to anyone.

Burd Home Health, what a great place to work!!…read more Modern office with great team atmosphere, Burd Home Health makes everyone feel like part of the team and more like family. The work is engaging and challenging, plus we get to help those in need both in the local surrounding area and throughout the region. Great use of technology to give the company a competitive edge, you are definitely working for one of the most forward thinking companies that will soon lead the industry. Best job I've ever had!

Good place to get great PT! My daughter had ACL REPAIR…read moresurgery and came here for PT. She was recovering well with this PT helping her recover more " slow but sure ". Everyone seems focused on helping their patients get a solid foundation for recovery !

We saw Aaron Greer for my brother's nausea, vomiting, and dizziness related to inner ear canal…read morecrystals. Aaron is a kind, knowledgeable, and capable practitioner. The secretary Leah was efficient and especially kind to us. We are going back for another treatment knowing we are in capable hands. Highly recommend this center!