We had problems here from the beginning. I've heard good things about other facilities and about…read moreindependent living at the West Fargo facility, but West Fargo's Memory Care is really badly run and seriously understaffed. Their saying is "If we don't know we can't grow." We let them know and let them know. Each time they'd respond that they'd let the team know. Things never changed. I've never worked so hard with so little result. Management doesn't care. It's a nice looking facility but the care is poor. Please talk to the families of residents before you put your loved one in there. We got our loved one out of there and we are SO happy with his care at the new facility. Ask how many head nurses they've had in the last five years. It's a revolving door. All the RNs run away. And New Perspective management, please don't tell me on here that you're sorry to hear this. We expressed our concerns to you over and over to no avail. Fix the problem.

After telling them how much I was struggling with mental health and other things they still…read morerequired me to work a full 2 weeks before going down to part time which I've never heard of. Also, I can't volunteer there. VOLUNTEER!!! The elderly are something I'm extremely passionate about and the fact that I can't even still go see them and give back like I want is awful. It's awful to deny a person to volunteer. Also, in Betty harbor the residents are not paid attention to and they're so short staffed because there's not enough pay (even though they're for profit) so everyone quits. Overall, not good, I would not have my grandparents live here

My dad has been a resident Farmstead Memory Care slightly over one year. He moved to Farmstead…read moreduring the Covid "shutdown" of 2020. Its very difficult to move a parent knowing, for his own safety, he couldn't have visitors for a while...the caregivers and leadership teams were so kind, so supportive of our family, so helpful to this "new normal". Farmstead staff really went out if their way to help our family understand complexities of Alzheimer's and take over care of Dad. Our family feels so blessed to have the Farmstead staff to lean on.The caregivers are so kind, professional, patient, respectful and genuinely nice to my Dad... it has been a comfort to know he has such good care! The facility is new, clean and so cozy, Dad had his own suite, and we were able ti make personal and cozy to help Dad feel the extended love "away" from home... Our family feels blessed to have our extended "family" at Farmstead in south Moorhead and so close and convenient for regular family and friends visits..

From the owner: Farmstead Care is an assisted living facility that offers memory care. We understand that memory…read morecare in seniors needs to be handled with dignity and respect. At Farmstead Care Senior Living's Alzheimer's Care, Dementia & Memory Loss Care Services are focused firmly on the individual and on providing a safe, familiar, yet stimulating environment. Our neighborhoods are specially designed to provide comfort and security in a separate environment for those with Alzheimer's, dementia and other forms of memory loss. Our team is trained to value each senior and to recognize their different preferences and needs. We know that memory loss affects every resident differently and focus on understanding each individual senior to provide memory loss care they respond to positively. We also offer regular assisted living with the following services: Emergency call Secure Grounds Planned Activities Caring Staff Special Meal Requests

All I'm gonna say is it's $100 to get your CNA certificate for a reason I was placed with a mentor…read morethat was a CNA and she was the worst. She literally sat there and abandoned me multiple times she took out a residents call light from the socket. She literally set me up and told me that the juice machine was for the employees as well, and I also told her was the food for the employees she said no. She also left me with a resident on the toilet for me to bathe her by myself, i'm in training why would you do that? So when I seen her take out that call light I immediately wanted to tell somebody because if anything would've happened to that resident, I would've been questioned as well. The second day of clinical I was paired with a nicer CNA and she got in trouble for an accident that wasn't really her fault and she was so scared having your employees be that scared is a red flag. You don't want your employees to be that scared working with you, but you don't want them knowing that you're weak neither so I started to feeling pain so I sat down someone that's a RN whatever she was came up to me rude talking about you can't sleep here. I replied and said if I was sleeping, I would not be able to hear what you just said she said are you getting smart? I repeated what I said and she said where is your CNA? I said I don't know. Go find her, why did she report me to the higher up when I tell you the higher up, her name is dawn so disrespectful so rude she didn't care not one bit. She didn't want an explanation she did not want to solve anything in a respectful professional way that's why they lack CNA's and the employees are scared to work there she wasn't professional. She gave zero care. She didn't want an explanation. She didn't give out no warnings. You can tell this person was a relative or her favorite. She was looking for a case to terminate me, she couldn't really find one until her reporter told her that I didn't want to get on the elevator with the girl I had the conflict with that's when she said oh that's it you're done like are you serious that's insane. I was waiting for my ride in the lobby, it's this one lady her name is Ginny I can guarantee you she uses street substance. She throw me out into the snow while I was sitting quite and respectful in the lobby talking about there has been reports saying that I was using foul language another lie.

From the owner: Bethany Retirement Living was founded in Fargo in 1939 and is affiliated with the Evangelical…read moreLutheran Church in America (ELCA). Bethany operates two campuses in Fargo and provides high-quality care to the elderly in skilled nursing, memory care, rehabilitation, transitional care, assisted living, basic care, senior apartments, personal care programs and home care.

The food service at this certified assisted living facility needs help. Since my parents moved in…read moreMay 2013 there have been promises of improvements in their food quality and services none which have happened. The administration is aware of the problems but have no action plans. Some of the issues include waiting up to an hour to get food , not being served at same time at same table, food arriving cold, poor quality foods especially the meats which are tough others processed, with high salt/deep fried food instead of homemade meals, running out of food, and not serving what is posted on their weekly menu. Management of this facility had informed residents that there would be choices "like a restaurant" for their meals. Now 6 months later they have one "special" daily. It's not uncommon to have them run out of that with a substitute of even lesser quality. This is an extremely low value facility considering the cost to rent here. The facility is nice but the food service and quality are terrible. If the food service were an option then it may be a better value. Keep looking before you sign on here!