Been here twice, unfortunately two days in a row…read more Both visits I was in and out within 30 minutes tops. Staff was friendly and helpful.

Do not get sucky ass spectrum. I literally hate it... service goes out randomly 2060 times day &…read morenight. Do yourself a favor & find another provider.. my son was the one who went with spectrum to begin with. I would've did more e research. But trust & believe we have more outages then good servic. wish I could leave a zero

I had a 5 star experience at the Verizon store at SR 580 and McMulleb Booth Rd. Joseph sold me the…read moreiPhone 17 and transferred Every thing from my old phone. He helped me with passwords and explained everything very clearly. I purchased the accessories that were needed and I am so pleased with the wonderful service I received.

Not gonna lie i kinda liked it at first but i literally had to go back to store 3 times because of…read moretheir simple mistake and its out my way each time when initially they should've let me know then, going to try to go back and if they redeem themselves i can leave a better review lol

We got ourselves some new unlocked iPhones and decided to try one of their new promotions. This…read morelocation is in a strip center at Clearwater Mall. It's the same one that Yogurt Mountain and Starbucks is in facing Gulf to Bay Blvd. We were quickly greeted and within about 5 minutes we were being helped. Not to actually give out our ages but we signed up for their 'Unlimited 55+' plan. It has 2 lines for $60/month. The plan has unlimited talk, text and DATA! It does require that you use a credit card or bank account for AutoPay. No contract. No problem! We are grandfathered (no pun intended) into this plan in perpetuity. Everyone that we met was friendly and helpful. Chris set up our accounts and he was clearly a veteran of cellphone activation. From start to finish, we were only in there for about 30 minutes. I couldn't be more pleased. I highly recommend T-Mobile and this location in particular.

Went to this location to turn in my old phone & they wouldn't take it…read more This is after they text me to remind me to turn it in. Thinking about switching to another service now. Will not return.

Absolutely terrible service. There are five people waiting while the employee sits at her computer,…read morenot assisting anyone. Several customers are only here to drop off equipment--a process that should take minutes--yet they've been waiting for over an hour. This level of inefficiency is unacceptable. Do yourself a favor and stay far away from Spectrum. Truly awful experience.

I just returned from Spectrum New Port Richey and was very impressed with the service and…read moreinformation received from a staff member, Joseph. He listened to my questions, answered them clearly and provided me with great solutions as to how to directly resolve the issues I was facing on both my cell and laptop. As I am new here, I was very pleased with the professionalism exhibited. Thank you. KG

Service is the most unreliable service out there. No customer service and serially lacking…read morecompetent staff.

A one is actually a little high. This is the most dishonest. thieving company I may have ever dealt…read morewith. 3 months ago I called to ask why my bill went from $25/month to $55/month. The rep explained that I had been on an introductory plan, And that accident was lucky that it was only $55, because it should be $85/month. She was gonna give me a special offer and give me a $30 discount for the next year, but I would get unlimited data if I enrolled in Autopay. The Next month I was charged twice $85 AND $55. The current month i've been charged $155. Yesterday they bounced me around between 6 different agents. Three of them I could not understand because their accent was so thick. The last rep kept telling me they're very best. They could offer is $85/month. Liers and thieves. I can't change companies quick enough. Don't like Frontier, but even they aren't this dirty.