It's never "fun" to be asked by your physician to get an x-ray, as it alludes to a possible medical…read moreproblem. But the staff here makes you feel calm and comfortable. Quality expertise by all. Kudos to the entire staff here.

I went to Envision Imaging of McKinney for a MRI-guided arthrogram. Dr. Lon Hoang performed the…read moreprocedure. He was calm, articulate, patient, empathetic to my high state of nervousness, and took time to explain the process to me in detail. He even offered to play music, so I asked to listen to his playlist - and it put me at ease. He slowly numbed the injection site until he could proceed with me being comfortable. I felt a slight pressure - nothing else - no pain at all, it was remarkable. Everyone told me it would be excruciatingly painful. It is my experience on 10/21/2025 with Dr. Hoang that he is the physician to request any such procedure. My deepest and most sincere thanks, Dr. Hoang. You are blessed with this gift of care and expertise. Respectfully L-A. P.

I had the strangest experience there and probably the most surreal and uncomfortable situation at…read morean imaging place I've ever encountered in my life yesterday. I had to reschedule my first x-ray appointment in Wylie because their equipment had broke down and they were able to reschedule me in Allen the same morning. When I checked in, the lady I worked with was in the far left corner and she was very polite. I had mentioned to her. I did not fill out the online check-in information and preferred to fill out paperwork and she said no problem. When I returned the paperwork to her, I mentioned to her that my birthdate was wrong. I then noticed the lady on my right. (Her name was Coy) spoke under her breath out loud and said ,"If you had filled out the online application, you would've noticed that." It was very flippant remark and with a snippy tone. She was working with another patient and I was taken back by what she had just done and I decided to speak up and advocate for myself, and I said, " Did she just talk under her breath about me ?" to the lady in front of me. And then Coy spoke up again said," oh I didn't mean to hurt your feelings," in which I then replied," you have not hurt my feelings, but you're behaving in a very unprofessional manner, and I can't believe you would be checking out this patient beside me and also be talking under your breath about me which has nothing to do with you." She tried to defend herself and I just walked away and sat down and waited for my x-ray. Once I'm called back, Tricia takes me back to the x-ray room and as she's getting things ready there's a knock on the door and Tricia opens the door and isn't surprised to see Coy at the door and let's her in. !!!!!!!!! Mind you I feel like I'm in a movie right now. It's the craziest thing! I look at Tricia. She doesn't look surprised and is avoiding eye contact with me so I'm thinking to myself, "Had Coy asked permission from Tricia to allow her to corner me in the x-ray room to talk to me again about the situation up front? It was crazy. Coy starts apologizing to me and states that I've misunderstood and she had no bad intention. I'm still freaking out that this is even happening and I look at Coy and I tell her that I didn't appreciate her talking about me under her breath when she wasn't even the person checking me in or taking my payment and she kept talking over me and she wouldn't let me finish my sentence. Tricia, the x-ray tech was just watching not doing anything about it not telling Coy to go away not protecting me as a patient and I finally had to raise my voice and tell Coy to get out of the room so I could get my x-rays completed. It was absolutely bizarre and frightening at the same time and I couldn't believe Coy had gone from the front desk to the x-ray room to talk to me about this when I'm trying to get an x-ray. I was so shaken up. It was very hard for me to go through the next 15 minutes of x-rays. I was so upset. I was on the verge of tears. It was horrible. I spoke to the manager Lauren afterwards and she was very kind to listen to my experience and she assured me that they would be escalating this to upper management and it would be taken care of. I have not heard from their office yet, but I hope this never happens to anyone else. It was truly traumatic and it made no sense.

What a wonderful place!…read more After a terrible experience elsewhere, I decided to try Envision. Sheesh, I am so glad I did! It was a great experience from walking in the door; it's a welcoming office, clean, and the team is courteous, from booking the appointment to the actual visit! The "People in the back," Jason and Millie, who actually did the MRI, were very kind and communicative (every step of the way); they followed safety protocols (gloves, needle, etc.). I am grateful to have found this place. If you're looking for a place that treats you with heart... like a human being, this is your place! A big fat THANK YOU to Envision Imaging (Allen, TX),

I think many medical offices, including imaging centers, receive more negative reviews than they…read moredeserve. Patients tend to leave reviews when they've had bad experiences and not when they have good ones - perhaps because we are already stressed. Personally, I had a great experience here. The staff were friendly, caring and reassuring. Most importantly , the results of my scans were posted within 24 hours both times I had to go. Isn't that what matters most?

My daughter is an elite athlete & trying to get an MRI to schedule surgery for a week. When we…read morearrived for the the MRI with Envision, no one called for authorization, and was forced to pay self pay rates up front to keep the appointment. We are on a tight timeframe as the surgeon is only available 1 day weekly. Staff was not accommodating and did not have answers to why authorization was not followed up on. In addition, they told me that the results would be read immediately for a follow up surgeon appointment 48 hours later, but proceeded to tell my adolescent daughter that it would take 4 days. As a result, she missed valuable practice time and had to wait an additional 9 days to see the surgeon.

Nice and clean facilities with friendly staff. There are 2…read moreentrances, one from the parking garage and one from the street. You can use both entrances, but if you use the parking garage, you have to ring the bell so they let you in. The have a snacks and coffee counter for you to raid when you are done with whatever it is you need. I had imaging with contrast, and so I wasn't supposed to eat before my appointment. I had a coffee and a snack before I left and a little bottle of water. When I had to come back to bring my imaging disc to my referring doctor, it was just a quick call and it was ready for me by the time I came to pick it up on my way,which was about 20 minutes! I am a DCC fan, so it was so cool to see a DCC name in the CT scan room (although unfortunate that she had to get a scan!) Whenever they have athletes in,they can sign the wall. I thought it was neat.

This is my third time to visit Blue Star Imaging at the Star. The first two times were over 3 years…read moreago. Just like three years ago, the whole process was streamlined and quick. This time, I arrived more than 30 minutes early. At intake I was presented with a few forms to review and sign as well as the expected out-of-pocket expense. They took me back for my imaging after maybe a 5-minute wait in the reception area. I actually was out of there BEFORE my original appointment time! Technicians and staff were friendly and efficient. Overall, a very pleasant experience if you're in need of medical imaging. I highly recommend them.

If you've been coming to this specific location for years, don't panic when you can't find them --…read morethey've moved!! They were east of the McKinney Hospital -- now they're in the new building on the far west side of the hospital. Definitely an upgrade from the old digs lol. The Yelp address on this page is correct. Four Stars for what I went through! My order for a diagnostic mammogram took weeks to process. Every time I called Solis, they swore they never got the fax from my PCP. My PCP swore Solis was the problem. Pointing fingers at each other caused me to make an in-person visits to both places to finally secured my appointment. Not great customer service. While sitting in the lobby for my appointment, a few patients started chatting -- turns out, they were in the same paperwork purgatory too. Outside the paperwork issues, every person I interacted with -- front desk, techs, and doctor -- was incredibly kind, helpful, and patient. The actual care was excellent, even if the road to get there felt like running an obstacle course in flip-flops.

They used to be good. Starting with scheduling, I had to speak with 2 separate individuals. Neither…read morewere knowledgeable and both sounded like they were in bed, very muffled and clearly perturbed when I asked them to repeat themselves. Also, neither were particularly knowledgeable or helpful. The office manager can only repeat what their guidelines are and wouldn't dare lift a finger to actually help. The intake ladies were nice, but like the office manager, only repeated guidelines making it impossible for me to move forward. I know this service is a cash cow and business is clearly very good. I guess that's why decent customer service bypassed. It's also very necessary and. I'll be looking to get it done with a business that actually tries to assist patients.

The staff at Touchstone Imaging was very nice during my visit. They assisted with preparing…read morenecessary personal information and thoroughly explaining procedures for ingesting barium preparatory medication.

I would give it less than a 1 if I could. Made an apt and got bumped off twice in less than a week…read more Never again

Keeping my review very simple the team was very courteous and professional. Additionally the…read moreoverall service received was wonderful

They are very thorough with no wait time after insurance is approved. Very efficient and customer…read moreservice friendly. I've been here a few times and it's always the same.

The staff here is incredibly friendly and compassionate, with scheduling and registration upon…read morecheck-in being a breeze. They kept me posted on what was happening next and I never felt like I was "waiting" for very long. Even while changing in the dressing room... it was worthwhile to take a minute and read the encouraging notes posted in there, especially when feeling so vulnerable as you're about to get a mammogram. But what I appreciated the most, was my technician's calm and professional demeanor - Peyton also has an approachable personality that helped put me at ease, and her cues on what to expect next are top notch. Thank you to everyone here at Solis for all you do!

I had a mammogram three years ago and Solis reached out to me to schedule another one. Scheduling…read moreonline was easy as they had appointments the same week, but I couldn't see appointments later in the month. I had to fill out forms electronically when I arrived but was called back within five minutes upon completing the forms. I changed out of my clothes, wore the provided gown, went into a dark room, had a massive machine take pictures of my breasts, and that was it. I received my results within 3 business days. Overall, I am happy with the process.