Our family just bought a house ( in the winter Dec 2025) this last Friday ( March 2026) it was hot…read morewent to turn on AC and it was no good the entire system gone leaked no good. ( I guess in the winter it can't be checked over the inspector who did our home said this to us. However it was a 20 year old system and you actually can check it by taking a panel off guessing it wasn't done. ( We're new to this) Anyway we called All Klear, came out right away checked it explained things clearly to us they were absolutely kind not pushy and that was a Monday, this last Monday the 23rd of March. Today is the 25th of March and they are putting an entire new system in. Thank you to this company Zach, way kind Barry thank you super kind and the two men out here now doing this now Richard , Johnathan and Cody. Thanks men.. The Brooks-

Initially I was very impressed with All Klear, as they seemingly got us taken care when our HVAC…read morewent out ahead of a winter storm last year and the technicians seemed very professional. However, that was the beginning of a year of headaches and runarounds. First of all, the unit they put in was entirely too big for the house (a 4 ton unit for a 1500 sq ft house). This was admitted by the techs when we called them out to address the extreme humidity in the house (80%+ humidity with the AC on), which was caused by having an oversized and overpowered unit. So we were given a unit completely inappropriate to what we needed, and charged more for it. This caused us headaches throughout the year. Fast forward to this winter, and we are having more issues with this year old furnace. We had to call them out twice in the course of a week to do repairs, at least one of those because the furnace froze up due to no one having thought of running a vent down to the cellar. We've ended up paying what is likely thousands of dollars more than is necessary stemming from this brand new unit which has given us far more grief than our previous unit ever did prior to it going out. Maybe my situation was unique, because I see all the positive reviews otherwise. However, if I were to recommend anyone to a friend, I would not recommend All Klear anymore. They've lost my confidence entirely.

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

My 27 yr old washer faucets were leaking so I needed them fixed. Being that old and done the '"old…read moreway", they were soldered so they had to cut the pipe below. It didn't take the.a long time to fix so they know what they're doing . I'm very happy I called Buford and I would definitely recommend them

This has been so easy. We moved from WA to MO with no problems at all. We were looking for a…read morecompany that didn't require us to do the driving and not insanely expensive. Plus we had heard horror stories about companies holding your stuff for ransom basically unless you paid an additional amount then quoted. We didn't have to worry about that here. We had a trailer delivery and purchased the room inside that we would need to move a 3 bedroom home. We loaded it over 3 days, drove 4 days to our new state and called for the trailer to be delivered. We got 3 days to unpack which was great as we didn't have to rush to unpack in a day. Called them to pick it up and it was all done. I can't say enough good things about our experience. Call them if you are moving, trust me you won't regret it.

I used U-PACK For the first time this past month. (MARCH 2021, in SW Missouri) Previously, I had…read morealways hired a moving company with their own trucks to load, drive and unload my household belongings. Making the reservation was easy and I was happy with the experience at that point. (at the time of booking) The container was delivered to my driveway as scheduled. All drivers were efficient and friendly. The problem was (not discovered until later) that the container they left for had numerous holes. My move was happening during spring time, which meant quite a lot of rain. Because of the rain, 4 straight days non-stop, I actually did not pre-load anything into the container. On the day of my scheduled move-out, the loading crew opened the container & saw standing water in one corner of it (!!!) This was a huge concern - if I had loaded any of my belongings onto the truck myself they would have been ruined. Or, if it had not rained & we did not know the truck was leaking, then it would've been driven to its next destination where U-Pack was going to hold it/store it for me for approximately 9 days. (until I closed on the next house in a different city) Again, if that had happened, all of my belongings inside would have been destroyed from the rain water leaking into the container. So, I had to release the moving crew I hired - they could not do the work I had hired them to do - yet I still had to pay them for their time. Then I had to reschedule, once I knew when a new container could be delivered by U-PACK, replacing the leaky trailer they had initially given me. I called U-Pack to explain the situation. The person I spoke with was not very helpful and quite rude. I was seeking a quick solution, as I needed to be out by a certain date & a certain time for the new owners who had bought my house. ABF replaced the trailer with a brand new one. However, they could not deliver it in time for me to capitalize on the moving crew being there to help load the truck, as originally scheduled. So, it was sitting in my driveway another 2 days. It was Wednesday, when the loading crew returned to load the trailer. (they were n/a Tuesday; nor any other moving companies I called - of course not, on such short notice!). Delayed from Monday to Wednesday, I had no choice but to contact my realtor to request the new owners push back the closing date & time on the sale of my home & delay their move-in, as well. Luckily, they were very understanding and cooperative. I will be reluctant to use this type of moving service in the future. I understand that things happen sometimes. However this was within their control, from two aspects: 1) do not deliver a trailer or container to somebody that is faulty - in this case leaky and full of holes; and 2) when I called their customer service number to explain what had happened, I did not receive any empathy for the situation - - instead I received very poor customer service and the person was very rude. In fact, he even told me there was nothing he could do; that the most he could do is what I had done at that point, which was call the local provider and get them to replace the truck as quickly as possible. He was very unwilling to even attempt to help me. I was quite shocked by this. Not just from a company perspective in terms of providing a service to their customers, but from one human to another - feeling empathy for what that person is dealing with and having a much better attitude toward that person, given their predicament. None of that was conveyed, zero. In fact, he was so rude, that I'm not quite sure why he would ever have a customer service job in the first place. He seems very incapable of performing a job for which the primary focus is to SERVE THE CUSTOMER (customer service). Another thing he told me: that if I had called them a couple day prior (re leaky trailer/container), they could have resolved it in advance of my original pick up date. Well ... I did not KNOW it was leaking. It rained 4 straight days after it was dropped in my driveway, so I was not spending time outside nor looking inside the truck. Suffice it to say, I was paying them $1,000 for their service and trusted them to deliver properly. Why would I even think "Oh, maybe the container leaks? I better check that." They provide a service I was paying them for. Bottom line. To infer this was my fault - wow. The concept that U-Pack bases their service on is great. That is what drew me to this as an option in the first place for my move/relocation. The one thing that deters me, now, from using this service again or even recommending it to anybody, is the very terrible customer service experience I had during a situation that was extremely unfortunate. It caused me great difficulty and additional stress during my move.

Prompt service, quality work, fair pricing. will definitely be using them again. He came on a…read moreFriday for a quote and the job was done by Saturday evening.

We had Carlos come to clean up years of leaves from our tree area... he was here on time worked…read morewith 3 of his crew .. I can now see grass coming up instead of brown leave layers ... he manage to get leaves from around our pond yay !!! Thanks for your quality work here !!!

Corey did an excellent job repairing our oven, dishwasher and garbage disposal... and then dealing…read morewith a difficult home warranty company that demanded a specifically itemized bill before agreeing to reimburse us for the repair costs. We appreciated all his efforts on both fronts.

On time, reasonable, responsive, friendly. All qualities we like. Would definitely recommendread more

The team they sent to pick up 20 years of garage and shed build up were AMAZING! Both young men…read morewere respectful, followed direction, cleaned as they went through both areas. The Junk Pirates offers reasonable pricing for all that they picked up. It's extremely hard work with heavy lifting and no complaints. Appreciated the positive attitudes of both young men.

Paul was very attentive to our needs, punctual, and professional. He went out of his way to…read moreaccommodate. We just purchased a home that was supposed to be cleaned from top to bottom before closing. So imagine our disgust when we showed up with all of our belongings to a house full of the previous owner's trash and personal items and it has not been cleaned in years. Shiver me timbers!!! Junk Pirates quickly came to our rescue. They not only hauled off all the junk, they cleaned the shop, shed and garage to be almost as good as new. We are very pleased with this service. Thanks a bunch. Ahoy me hearties!!!

Kenny was very accommodating and helpful for our special situation. We really appreciated it and…read morewould call them again.

We had a moving emergency. We had to get three very large pieces of furniture to move in 24 hours…read more The furniture was expensive and sentimental, as it belonged to my grandmother. Kenny took the greatest care with our stuff, moved it within our time frame and was incredibly friendly and professional. We will definitely use him again.

My family & friends have been longtime customers but we're in over the weekend…read more& saw 3 employees In the Springfield store & not one of them greeted us or asked if we needed help so we left. We will Choose to spend our money & time with someone who cares about their customers !

My Family & I were in the store on Saturday. Needless to say no one…read more Greeted us or offered to help us While we were there. There were 3 employees working while we were there. We were looking for a new gas stove. Our family & friends have shopped at Cook's for years but will not anymore. You really need to show Interest in your customers.