This is a long overdue review, my apologies Max. But from start to finish was nothing but…read moreprofessional. From the moment I met Max Orloff, I knew the level of service would be unmatched. Max gave his expertise from the watch world and helped me decide on my Omega Seamaster. I couldn't be happier with my decision to make Orloff's my go-to timepiece shop. Their selection is extensive and they have the knowledge to go with it. If you're looking for your next timepiece, don't hesitate, come here!!

I brought my rings in for sizing and repair. There was an initial issue with my peridot ring and…read morethen a bigger issue with my platinum band. Max promised to make it right -- and he did. They fully honored the warranty for the work they performed, and I truly appreciate that. My rings are beautiful again and I'm very happy with the outcome. Most people only post reviews when they're thrilled with a purchase or upset about something, but I think the way a business handles a warranty issue says the most about who they really are. In this case, they proved they stand behind their work. Thank you Max! Highly recommend.

Great watch guy worked in the lower floor at Sears (in Manchester) for many years. He must have…read morefinally retired when they closed down, I haven't been able to find out if he opened up somewhere new. There's a luggage store toward the south end of the mall now that does some watch repair. I had batteries replaced in a few watches - Good Service.

Today this place has earned 5 stars. Yes, truly...the man…read morewho works there is less than friendly. Doesn't smile. Hardly speaks. I brought in two watches today. One for a battery change and the other, a wristband link adjustment. He took them both and was done in about 8 minutes. I expected him to complain about more than one watch (he has in the past), but not at all today. It was also very hot inside the store. There's construction going on, but high temperatures require cooling, especially in Fresno. Otherwise, he does solid work.

Kicsia helped my husband and I with our watch battery replacement and she did a fantastic job. Very…read morefriendly and great customer service. Customers for life!!

Their gold is cheap and very much not to my liking they asked for a bar being at the bottom of my…read morename pendant for "extra support " as if real gold wouldn't be needing to do that. another thing i would say is that the employees are very rude and were disrespectful towards me and my mom. they are also very pushy with they're jewelry and i asked for a design as my pendant and i did not get what i asked for or what they had shown me as the reference and they also spelt my name wrong they're excuse was that its just cause its in cursive , they spelt it like "Sanai" and looked like they made it very lazy and sloppy it was not to my liking and was not correct at all, when my name is Sarai, not what they had on the name pendant and i asked for a small change up since they got it wrong and i was not a satisfied customer and they charged me extra money for even a small change. Dont recommend coming here for your jewelry you will get scammed and will be paying for an outrageous amount of money for laziness work and they are very disrespectful for small action towards how you want your jewelry.

I stopped by on my way to another client, just to say hello. Deann was very friendly and…read moreremembered me after just one visit. She was so kind to address me by name. I honestly thought I would have to remind her, but she has a catalogue of clients and their interest memorized. She remember what I was interested in and brought out my interest card to make sure. She told me that there was nothing from my special interests available, of course I want the most popular model, but thats on me. I am new to collecting, have a few old gems (mostly American, Hamilton, Bulova, Elgin, some newer, Shinola, Breitling limited edition Ironman, but now it is time for a major league watch, and of course, that would be a Rolex. Amazing customerThanks again. But let's just keep this my little secret...

Waited over 2 years for a call that never happened. Downgrading to 1 star since there is no…read moreguarantee you'll get a call even if you wait a few years. I standby what I wrote. Deann is a nice lady who doesn't have any rolex watches to sell. -end

Scott, the owner is awesome. He was attentive and responded quickly to my calls and questions. I…read morefelt I could trust him with my sentimental jewelry. I brought my ring in to get resized and had him solder it again because the previous jeweler had done a messy job. He polished the white gold, cleaned the diamond, and resized it perfectly. He resized this ring, adjusted another, and fixed two necklaces within 24 hours and a very decent price! I will always come to him now for my jewelry needs!

Scott has very fair pricing and is very fast! I have had him resize a couple rings for me and make…read morecustom settings for loose stones I brought in.

We were looking for a place to get links taken out of my husband's watch. The lady was able to help…read moreimmediately and it took less than 10 mins. She was friendly and held a conversation while taking out the links. Will definitely come back in the future!

Had a couple pieces of jewelry that needed repair. Bill suggested an upgrade on my ring and to…read moreintegrate my original diamond in a necklace that was a gift to my mom from my dad. He completed the work the next day and it turned out absolutely gorgeous. I love that now the necklace which was my dad's wedding ring also has my diamond blending everything together to form an extra special necklace. Would highly recommend this business they do great work and the staff is over the top friendly and helpful.

Thank you Tony for taking such good care of our clock! "Ava Maria" never sounded so good. The name…read moresays it all!

Fixed my bear clock. Such a gentleman plus he gave me some good ideas on where to locate odd parts…read more Will come back again.