My car was stolen and later found by the police.It was then stored by this company, but when I…read moreasked about the status of the car, they just said they didn't know and didn't explain the situation to me in any kind of friendly way.　The bill was $4000 Canadian.I asked them the statement. Here is their reply " $1000 base tow $200/ day indoor storage 10 days and $500 retow Administration Staff John Campbell's Towing 613-342-0851' I paid total 4,000CAD to send my car to body shop. I asked them for receipt but they never pick up my phone and never reply my email.....,

They came they did the job they said they would for the quoted price couldn't be happier. Dylan was…read morevery patient as we had to ad air to a tire but everything turned out perfect. My fifth wheel trailer was located on a hill in a questionable trailer park. He got it out n moved within an hour of showing up so grateful thank you so much

Great service, on time, kept me updated, friendly and polite. I would highly recommend him. I had…read morecalled CAA for a tow and was very lucky to get this company. Well worth the cost of membership!

Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

The driver was quick, friendly, and helpful. He loaded my vehicle quickly and took it to the…read moredesired destination as requested. I would use them again.

Great service. Arrived on time. Takes Great care of your vehicle…read more Friendly driver! Great price! Called and scheduled an appointment. Picked up on time.

Incredibly helpful and fast service. I am very thankful for how well they took care of my stranded…read morecollege student. Thank you!!! Will absolutely recommend them if service or a tow is needed.

The gentleman that came and towed the truck was absolutely wonderful. When we came to clear the…read moretruck out the woman at the front desk was an absolute miserable person. No smile, nothing friendly about her, just nasty, snappy, responses to our questions. If I had to choose yes or no on recommending this business based on her my answer would definitely be ABSOLUTELY F'ING NOT! The drivers and other guys that helped with taking the license plates off would be worth every penny that will be spent, they need a new receptionist for sure.

So, there's. 5 star review and I garuntee that's only because as soon as this guy came in they…read moreeither knew he was a pushover or that he had his mind made up already and didn't give a fuck about money. These are not cool guys, and they are incredibly rude and forceful. Avoid them at all costs! Only Potsdam tire and Monroe muffler I Potsdam will fuck u harder than these boys and the TOWING! They basically have a monopoly on towing in the area and don't NOT give a hoot about college kids or broke folks, in fact they are such vultures they tried charging 500 for less than a quarterile tow of Clarkson campus...it was outrageous and I refused to pay that, to this day I consider them rude and heartless dirty businessesmen. Go to NCOC for your car work and try to get a different tow the. Martin's. Cheers

Great experience...my daughter was getting ready to leave Potsdam for the summer (we live 3 hours…read moreaway) when her car made a terrible noise when pressing on the gas pedal. She called AAA and they towed her to Martins. I called to check on the repair needed and they said it was a small repair and would be ready in an hour. 10 minutes later they called to say there was another problem and didn't have the part - they had the part overnighted and fixed it on a Saturday( they could have told us we wld have to wait til Monday). The rate for labor and parts was very reasonable and I am glad she now has a neighborhood garage for the next 2 years she will be I'm Potsdam. Thank you Martins for not overcharging and out of town college student.

Hands-down, best place around. Give Melissa, Danielle or Tommy a call for any of your automotive…read moreneeds. Great family owned business with reasonable reliable pricing and a trove of car parts on hand. Stopped in on a Monday morning and had the part I needed within 10 minutes. Talk about top-notch service. Kudos to the Wills family for running such a great place with valuable service! Give them a call you won't be disappointed!

towed my truck and didn't follow proper procedures and damaged roof and bed cover. owner was a real…read moreasshole about it and tried to place the blame on me. I filed a claim with Stellantis who owns Ram and they had there insurance carrier investigate the matter. There investigation found the Wills was totally at fault for improper towing practices and awarded me 3,300.00$. The owner is rude and hopefully Stellantis removes him from there subcontractor list.

Very friendly, and professional. Thank you for a easy…read moreprocess! Would definitely recommend using these guys.

I called 3 companies and after the first company/person showed up and tried to offer half of the…read moreprice that he quoted on the phone... I called these guys back and it was such an easy and simple process. Other than the initial phone call the whole process was 15 minutes. The driver showed up on time and paid me the cash that we discussed and provided a detailed receipt. The car was loaded on their tow truck within 15 minutes.

My mom and I were driving in the dark when some kind of debris from the road got into our wheel…read morewell. We pulled off the 401 to see what had happened, and we heard hissing- our tire was punctured. Because it was a new car and I was having trouble using the jack, we called CAA to get our tire changed. We are SO thankful that it was Bill's Towing and Recovery that answered the call. Bill was friendly, funny, and most of all, really helpful. When he took off the tire, we could see there was much more damage to the car than we had originally thought. Two of the doors had been damaged, and a filter literally fell out from under the car as the wheel came off. He warned us that the car probably wasn't safe to drive, and it should be towed to the dealer. In addition, due to the amount of damage that was done, that we needed to contact the police to have a report made. He stayed with us throughout the process, made sure everything worked out with the police, and even made an arrangement with the CAA dispatcher when we called VW roadside assistance to get a tow so that we didn't have to wait an hour for another tow truck to come. Bill got us back to Ottawa safely, and even charged my mom's phone which had died in the process. He had assured us that he would wait with us until our ride showed up, and was absolutely fantastic with the car he towed. We could not have asked for a better person to help us out in a potentially really bad situation. We would HIGHLY recommend him for any future towing needs.

From the owner: Bill's Towing and Recovery has been serving the Eastern Ontario, Ottawa and Morrisburg area for…read moreyears and we want to earn your business. Our customers love that we are timely and professional when it comes to all their towing needs. We're available any time of the day so give us a call in Morrisburg today. Light, Medium and Heavy Towing.