I had to find a new vet since I moved to a new area. This place was recommended to me and so far…read moreI'm very happy with the decision. I got my dog during covid times and was never allowed to be with him during his appointment or anytime after that at my last vet. I was so happy this place allowed me to go back with my dog. The people in the back were really friendly. The people in the front were very busy and didn't even acknowledge when I greeted them goodbye. It seemed like 3 of the 4 ish people sitting in the front are just taking calls and doing appointments, which surprised me they had them sitting up front in the lobby. I think the front-end customer service could be better. They do have service plans for the animals and I did sign up for that. I hope it is worth it as it was spendy (as all of them are, but my dog's health is worth it) and now they have increased the prices. I'm glad I paid in full for the year before the prices increased. Again, the care he received thus far was great.

I had an elderly cat who needed a lot of care towards the end of her life. The care she received at…read moreVet Partners definitely extended her life, by years even I think, and greatly improved the quality of it. The offices are always warm and inviting and clean. The staff is always so responsive and accommodating and kind. The pricing is fair and transparent with care packages available to help with pets who may need some extra help. And when the time came to say goodbye to my cat, the process was handled with gentleness and dignity. I have had a lot of negative experiences with other veterinary practices over the years which made me really nervous about finding a good doctor when I moved to a new area - I feel really lucky to have found Vet Partners and will trust any animal of mine to their top-notch care.

I've been going to Woodbury Animal Hospital for 17 years and they're absolutely the best! Dr. Tim…read moretakes the time to explain everything to me and is extremely knowledgeable. He's kind, patient and personable-- everything you would want in the vet who takes care of your beloved animals. I highly recommend you go here.

This is only my second time seeing Dr. Tim at WAH. The staff is always so polite and friendly! I…read morethink Dr. Tm is so wonderful; he takes time with your pet, answers all my questions, and my Great Dane and I are treated like we matter . So glad to have found WAH!

I have a particularly anxious cat, who in general hates the vet. Parkview is so open to trying…read morethings to make sure she's comfortable, and has given her plenty of treats and been kind to me about my hissy cat. The thing that makes them absolutely phenomenal is that they go ABOVE AND BEYOND with medication management. They're quick to respond, respond through email and will call/text to follow up. When I have concerns they take me seriously and work to resolve them. They're also open to having discussions around how to make care more affordable. I'd highly recommend to anyone with a cat

Simply the best. We've been taking our cats here for over 20 years. Great service and very…read moreknowledgeable staff.

I really like this vet. I used to go to Banfield, but this vet I think is less expensive and they…read moregenuinely care about your pets. They spend time talking to you and getting to know the situation. They happily answer any questions. Definitely will be permanently switching them as my vet!

Very rude, bad customer service , not knowledgeable to any of our pets, , just overcharged us, and…read moredon't know any clue, keep going and wasted your time and money. But don't know what exactly our pet is diagnosed of or potentially dying of. Won't listen to our concerns and frustrations . In their mind they think we don't know English terminology but they don't listen to what we have to say. Just send you off to different places because they can't care for your pets any longer, don't know what they're doing. They don't know how to treat their clients and communication skills , very unprofessional. They think we're different in colors and they treat us differently. Very sad for the pets to be kicked out for no reason. Such a horrible place. If you love and care about your pets . Don't bother to go there and waste your time and money. Sorry but this is when our pet is still sick and needed care. They don't have any and no hearts for any animals , they just doing their jobs and get paid. Thanks for your time to read and understand this.

Absolutely will not take my pet anywhere else. Dr Torvik and staff are knowledgeable and go the…read moreextra step with my hard to handle dog. They even trimmed my parakeet's beak.

The staff was so friendly and kind! I brought my reactive dog in for his rabies vaccine and they…read morewere very understanding and accommodating to his needs. The vet we saw was very kind and informative! Even my reactive dog liked him!

Just opened! I stopped in yesterday to establish care for my two senior dachshunds Everyone was…read moreso kind, friendly and nonjudgmental We look forward to our visit next week!

Extremely disappointed with the vet. I will never go here again! We brought our kitty in three…read moreweeks or so ago because we assumed she had bladder crystals. Doc charged us a little over $200 to tell us it's behavioral issues- no urine test, nothing. All he did was talk about her weight and a mat on her back end. He did prescribe antibiotics just in case it was a uti but he was 99% sure it wasn't- it was just behavioral issues. it wasn't a bladder infection or anything along those lines not to mention he didn't even test to see if it was a uti. She never got better. We trusted docs advice because he is supposed to be the professional here. So we brushed it off as behavioural issues , even though I just knew it was bladder crystals. Fast forward to three days ago and her condition got worse. She continued to strain while trying to potty in her box, urinating little pebble sizes all around the house, howling at night when she would try to go potty, the following morning we woke up to tons of blood in her urine. We called back and spoke to the receptionist voicing our concerns that she had gotten worse, not better and she said she would talk to the doctor and have him call back right away, we waited all day. A half an hour before they close we still didn't hear from them. So we had to call them at 5:30, a half hour before they close. I never received a call back, they were just going to close and ignore me. (we called right away in the morning.) Completely unprofessional. Then the receptionist said that it was a reoccurring issue and it would cost over $500 for them to see her again. This was on top of the $200 we already paid for him to say it was behavioral issues. What!? A reoccurring issue? The issue was NEVER resolved! Because he was too lazy and unprofessional to look close and see it was an obviously easy issue to find out with a simple urine test that he didn't even bring up. Today, we had to drive her all the way down to Eden prairie and wait in the emergency vet for 9 hours while they ran extensive tests, urine samples, x-rays, etc. We told the Eden prairie vet what happened at this vet and their mouths dropped. They couldn't believe that he didn't bother to run a urine test and my cat had to suffer for 3+weeks!!!! A simple 15 minute test came back that she was loaded with bladder crystals and sent us home with medications, pain meds, and a bladder crystals food. My cat suffered in pain for almost a month because these guys couldn't do their job. I have no idea why they have so many great reviews when they treat their patients so poorly. Not to mention when we told the receptionist there's no way we are paying $500 for her to be seen again when the issue wasn't resolved from the beginning. Doc was trying to say this was a the same issue but went away magically and popped back up. (uhmm... NO!) They didn't try to work with us, make things right, or anything! If you love your pet, do not come to this vet. There is a reason they always have openings for the very next day even in the middle of a covid crisis. Save your money and go to an actual reputable vet that CARES about the pet, not how much money they can make off you. Maryland Ave pet hospital should be ashamed of themselves! They should definitely be compensating me. But we all know that will never happen. I also have all the paperwork from both vets to prove my case. One more thing I'd like to add is that this is supposed to be a "low" cost vet, they are everything BUT low cost.

Great caring staff and vet. Has been my go to vet for awhile. Pricing is up front and takes the…read moretime to explain everything and give options.

I take my 18 year old cat Kiki here and love it! They can always get me in at a convenient time,…read moreand they don't try and over charge me like other vets!!

Nero had to be brought back since his skin condition worsened, more scabs and hair loss. We did not…read moreknow if it was allergies or a parasite so we were unable to see Dr. G, and saw another Vet there. She was not all that helpful, did a skin scrape and the test came back negative for parasites thank goodness. The one thing she did not do was run a backlight over Nero for ringworms/roundworms. Also she was unable to give other solution but to put him on antibiotics. Also we saw them within a week's time frame and they still charged us a fee even though we asked if its a follow up. Since the antibiotics failed to help his skin condition, we decided to take him to another vet instead that was able to fight the cells that was causing his skin to scab and lose hair. Will not be returning to Best Friends :(