I adopted "Jo," a flamepoint siamese from Towncats over 3 months ago. Long story short, I am pleased with my experience, but there is a lot that happened for me to come to that conclusion. First off, Patricia was the woman that I adopted Jo from. She was enthusiastic, kind, and extremely informative. Best of all, she knew how to get the job done right. When I expressed interest in adopting Jo from Towncats, Pat was honest about how she felt about his condition. She said he likely had bad ear mites and that she believed he had ringworm on his ear. She looked at me point blank and asked me if I knew how much work it would take to contain the ringworm. I accepted. Both of the comments she made in regards to his health were proven correct after a visit to the vet. In addition, Jo ended up having a nasty ear infection which after over a month of daily treatments for the outer ear infection, resolved along with aggressive treatment for his ringworm. I make the process of resolving the outer ear infection and ringworm seem simple, but it was far from that and the vet visits and medications were many. As soon as I realized all of this treatment was going to be expensive (there is no way I could have afforded it), I contacted Towncats and they did everything in their power to help me since the condition of Jo was not caused by me. They paid for all of the vet visits and medications related to those specific conditions. This action makes my experience worth all 5 stars!!!! I understand I had to make a sacrifice to help Jo get better, but Towncats really made that possible. After 3 months of treatment for Jo, they are still picking up the tab. It turns out the ear infection was so severe that it made it to the middle ear which he is taking antibiotics for currently. With the amount of time it took me daily to treat him and clean his environment, I can understand, to an extent, how Towncats may have never been able to fully treat him. They have so many cats to attend to, they would need a LOT of volunteers to really inspect every kitty. I am just thankful that they enabled me to help and take Jo (Angel) home. I love Angel- he is my little buddy. read more

If the little darling we adopted in late November of last year is any indication, then Town Cats does a marvelous job of socializing kittens. Nora, as we now call her, is our little love bug. She is so gentle and sweet, and she and our other kitty are doing well together. How Town Cats does all they do with limited resources is incredible. We remember them at various times of the year with donations, and ask everyone else so inclined to do so, as well. We thought we would stay just a one-kitty family, but now there is no way we would imagine our lives without Nora. Thank you, Town Cats. Bless you all. read more

I have had the best experience possible with Town Cats. The Director, Rosi, has been kind and helpful many times over. She and her amazing volunteers are completely dedicated to the well being of so many helpless cats and kittens. They give vast amounts of their time and money to provide a safe, clean and special home to hundreds of cats. The world is full of bitter, mean and weird "cat people". Fortunately, that is not the case with Town Cats and its sister facility Club Feral (aka: Club Albert). This is a sane and well run cat shelter organization. The best interest of the helpless cats is paramount to these special people. People rarely take the time to shout about a great experience in this kind of forum. It's usually the screwballs that use a website to anonymously rant when they get their backs up over something. So it's important to give a few minutes and write a positive review when it's deserved. TOWN CATS ROCKS! Keep up the good work. Debbie N. read more

We adopted two kittens from Town Cats last month and we are so pleased with them! They are so amazingly friendly, way more so than our previous cats (both died as elderly cats). It must be the great fostering and socializing they do with the kittens. My family couldn't be happier with our new fur babies! I had a lot of back and forth contact with the owner and several volunteers (one cat needed her spay stitches out and one has a diarrhea issue) and they have been very helpful. I don't think you'd get that at most shelters. Not every volunteer will be charming and personable, but every single one of them helps the cats out of the goodness of their own hearts. They also are on facebook, some of their adoption centers also have their own fb pages with pics of their current residents. read more

I have emailed all the email addresses on the website, and the emails bounce. I have left voicemail messages on the phone listed, and no one returned my calls. All I want to know is if someone is feeding the small colony of strays that live on Jarvis near the Extended Stay Inn. The lady who cat sits for me thinks that Town Cats may be. I'd like to know. I am feeding them now, but they never looked starved. I will be moving in June and would hate to think no one else was looking after them. It's hearbreaking. I would LOVE to hear from someone at Town Cats. My email is leannem1958@yahoo.com read more

Very unprofessional. I had emailed as well left a message with the contact number on the documentation outside of the cat's holding cage at PETCO regarding a certain cat we were interested in adopting. A phone call back either way would have been appreciated. read more

Town Cats cares! My friend and I have been trying to handle our neighborhood ferals on our own. We were doing trap, neuter, release this summer when the last of the females unexpectedly gave birth to 5 kittens right before her fix appointment. We have already tamed and taken in over 15 cats in the last 5 years and cannot reasonably take care of any more. I emailed over 50 rescues in and around the bay area and Town Cats was able to help us. They were very kind to us and the kitties, and helped us get their medical done so that they could be put up for adoption. Their center is very clean and fun for the kitties in their care. All the cats were so sweet and happy! You could tell that they really care for the cats and love what they do. We are really happy that we found them and that they were kind enough to help us! The work that they do is important and makes a difference in the lives of the kitties in their care. If you are looking to adopt a friend for life I would visit Town Cats and meet their fur babies looking for forever homes! read more

Love Cats, Love what Town Cats is trying to do.....The must be seriously understaffed. We had adopted a cat and were charged approx. $100. It was said that the cat loved other cats and was potty trained. The cat was timid and was far from potty trained. It was said to be about 6 months old. We worked with the cat for months, took it to are vets numerous times, tried everything we could, but the cat pist in our bed on our bathroom carpets and would cry and carry socks in it's mouth. We were told we could bring the cat back with no questions asked. Well not only were we asked, but interrogated by a volunteer. When we talked to "the boss'' she was yelling at me because we did exactly what her employee or volunteer told us to do. All we wanted originally was an exchange.It sounded like she was under a tremendous amount of pressure. I wasn't upset, but rather wondered how much pressure would have someone so unreasonable and angry. NO REFUND and NO EXCHANGE. We wanted to try and get another cat. We spent over $200.00 in vet fee's, we were distraught in having to give back a cat we loved, but couldn't keep because it was destroying our carpets and mattress. Then be attacked verbally when all we wanted to do was exchange the cat for another.AWFUL EXPERIENCE for everyone involved including the cat.By the way are other cats were both adopted from another agency and are potty trained and doing great. We suggest going somewhere else. My wife is still crying and upset. I am sure the cat is also struggling. Good luck in your search for a cat. Don't roll the dice with Town Cats you may come up craps. Doug my husband used my account ... so here's my review, my husband and i have had the WORST time dealing with Rosie. IF IT WAS POSSIBLE THERE WOULD NOT BE BE A STAR AT ALL. We adopted a beautiful torte kitten named diva out of the blossom hill location. i had seen her on their web site and requested her. they told me she's a little timid but after a week or so she warms up and also gets along with other cats GREAT SINCE WE HAVE TWO OTHERS!!First experience talking to Rosie she didn't even want to abide by 30 day vet policy. She believes that you can JUST WIPE EAR MITES OUT OF THE EAR AND THEY 'LL GO AWAY!! REALLY! next experience.... Diva would not stop peeing all over the place we tried to work with her. Took her to a vet and she was fine. So we decided to give her back. I'm heart broken over it .very sweet cat but there is something wrong with here...so we call Rosie, she is rude and was yelling at my husband on the phone . talk about trying to have a rational conversation with an irrational person. BLESS HER HEART !! we told Rosie that we've had her 5 months but our patience has run out. we brought her back. conveniently you can not exchange after 4months. kiss my a. then she had the nerve to call me 4hours later that i was there to pay and adopt another cat. read more

Fantastic organization to adopt a new family through. The Town Cats ladies are so sweet and friendly.

I heard back from towncats the day of my yelp posting. They offered follow up treatment for my cats, but will not reimburse me which is better then nothing, but does not fully satisfy me. I guess Ill take what I can get. As for Sams response I want to correct something she said. I in fact went in person and told someone, I text the woman who I adopted the kitten from, and I called and emailed the director number (who the person I spoke to in person at towncats gave me- who also did not tell me she was off both days) and heard back from the yelp review faster then I did towncats itself. Poor communication within the organization!! read more

Very caring people who really takes care of the cats, even when other shelters will not accept them due to being full. They are at other Petco during the weekends. Highly recommend checking them out if you are looking for cats read more

I see that Rosi just posted a response to my review. Yes, she did contact me after my review. She said "Let us know if there's anything we can do to help." By that time, I was completely done with Town Cats, and I did not need her help with anything. So, I did not respond. I actually did adopt three cats from Town Cats. I'm glad they were able to find the records. read more

I love Town Cats! And completely understand they are no kill - they have many tough decisions to make and they are the only rescue in this area who pull out adult cats from the local city/county shelters where they would be killed! They take in feral kittens, many groups won't do that either and did you know that if any kittens arrive at the city/county shelters under 8 weeks old, feral or friendly, they put them to sleep? They figure they're gonna die there anyway from disease! So I called for help when a mom cat had kittens in my yard and they taught me how to tame and then helped me place the kittens into homes before they were wild...I fostered them myself to save their lives. And I feel that was my responsibility since they were in my yard after all. They gave me supplies, food, litter, got them spayed/netuered, vaccinated, microchipped and I posted on their site and brought them to their fair...it was great! The kittens found homes real fast! Then they loaned me a trap to catch and spay the mom cat for FREE, and it included shots too via the county program because she's wild...the mom was pregnant again and we aborted her...we had to, there's just too many cats getting killed every day at the shelters (like 5,000,000 in the USA each year) due to lack of room...she recovered quickly and is back in my yard where I feed her, I love having outdoor ferals (I have 2, we fixed dad too) to keep the mice population down and I put food/water out and they have shelter on my patio... I thank them and am glad they're there to help! read more

Beware, they claim they are a no kill shelter but they want me to take a cat that our neighbor left when they moved, (that we think might be pregnant) in to abort the possible kittens. I just received this disturbing email from them over the weekend and i am absolutely DISGUSTED. I am sorry, but kittens are kittens whether they are in or outside of the womb. All I asked of them was a referral to a place that will look at her for cheap and help with food, so that I wouldnt have to take them to a shelter. She comes back with a pissy attitude and tells me "forget it" and that " If you want to bring unwanted kittens into the world causing more to be killed at the local shelter, that's your choice and you can pay." Now keep in mind, not once did i tell her that i would take them to a shelter and that i told her in plain english that i was willing to keep all of them. I also had just gotten done telling her that my neighbor moved out and left their THREE indoor cats outside in the cold after they moved. Then tells me "Our job is to enrich the lives of cats already born not to bring more unwanted ones into this world!" Ok, whatever. These were not my effing cats, not my effing responsibility in the first place but I was willing to take them on because i love animals. Maybe they are "so great" when you are taking cats away from them, but god forbid you ask for a little help instead of taking them to a shelter and they turn into wretched beasts. read more

Great agency, caring volunteers and owner. We adopted Simon back in March 2011 and he couldn't be a better cat for us. He is the biggest purr bucket, sweet as can be. He fit into our family perfectly, tolerates my 2 little girls and gets along great with my dog (a corgi). He was house trained and stayed inside only for 1 month (as I was told to do by the staff) and then he was given free range outside. He is an indoor/outdoor cat now, happy and healthy. I was told by the volunteer that he "talks alot", well he definitely does! They are very up front about what they know about each cat and try to find the best home for each individual. I got Simon at the Pet Food Express on Blossom Hill (cats for adoption by Town Cats). Thanks!! read more

I researched local places I could adopt a cat found this "towncats" organization right here in mh. I jotted down the address & headed over with my friend. I pulled up & there were two small rooms with cats/kittens everywhere. I frazzled ogre-lady came out & said "Can I help you?!" I was like "Yes, I wanted to take a look at some cats to adopt." She threw me a horrendous look & screeched "We ONLY take people by appointmentsss!!!!!" I felt totally thrown off. I said, politely, "Well can I make an appointment?" She was like "No!, Im very busy, I have SO much to do!!!, I dont have time for this, make an appointment with our other headquarters." I was so pissed, I told this woman I was interested in adopting a cat & she basically (in this snarling, pissy, stuck-up frantic, hysterical voice) told me to fuck-off. So needless to say, I'll never come back there. Can you say lack of compassion, or customer service. I mean sheesh, theres unwanted kitties involved read more

This is a local no-kill shelter. Rosi is great, along with all the other volunteers. We adopted two kittens from them a few years ago, and they helped us trap and take care of/adopt out kittens we found in our backyard. They do an amazing job of taking care of and finding homes for all the cats and kittens in their charge. read more

When you first enter the warehouse it's a bit overwhelming. Cats everywhere... I mean EVERYWHERE roaming all around. My first thought was, "uh oh... this place is going to smell". Not a scent. For as many cats in one place I didn't smell urine or stool. They are VERY clean. Audrey told me that they bleach the floor daily. One of my BFF suggested this place because she got a couple of her cats here - she has adopted cats, dogs, goats from various places so I respect her opinion. I visited twice during their open house, once on Christmas day and once on New Years day. On the 2nd visit a little guy picked me out. Audrey said that he had a bit of ringworm but it's healing and showed me that the hair was growing back. She said she would like to keep him a week longer to treat him. I couldn't wait to see him in one week so I went back to visit. Well.... another kitty came up and started to rub his head on my face and was a purr monster. I ended up with two male black kitties. They are the BEST ever!! So lovable. I was scared about spraying but nothing so far. I called Audrey several times and she was very patient with me. When I picked the boys up she gave me extra cream for the ringworm and off we went. The cream really help and all is good. Hair grew back and is fuzzy as ever. read more

This place is very unique as are the people who run it. If you want to adopt a cat who has been through the proper check ups and been cared for correctly then this is the place for you. People here are volunteers and seem odd. We have adopted 2 cats from here and I would go back if I wanted another. It takes time for people to call you back but in the end you get a cat that is vaccinated, spayed, etc. You can not get that at the shelter. The price is fair and even a deal if you consider what it costs to get medical care for a adult. Don't let the cats rooming around their shelter scare you or the weird service deter you from your goal of adopting a rescued cat from them. These people are doing the cats a great service. read more

I've loved Town Cats for so many years. I have a kitty right now that is from them and she is a jewel. I wish they had a larger facility for the kitties but the ladies work really hard to do the best they can. I wish I could afford to give them more money to help and would really recommend donating to them. read more

My family has been with town cats for a long time! I was happy to be name volunteer of the month. I know there's alot more volunteers that could been picked but I'm so great full. My family has seen the ups & downs in town cats. People really need to give a break to Rosi. She delling with cancer, losing her husband to cancer, people doing dum things. Since joining town cats I haven't been picked on for having a disable. Rosi puts my weakness & strong ness a lot of test. Maybe people really need to get to know rosi before the juge her. Once my family got to know her better she cool, passion, caring, understanding. read more

I'm a huge cat lover and decided to adopt a kitten from Town Cats. I went to Pet Food Express on Blossom Hill after selecting Jimmy from their website. I ended up adopting Jimmy and his brother Chris who I renamed Toby. I fell deeply in love with these two lovable kitties. The adoption took place end of June and I noticed Toby's stomach blew up what seemed over night. My husband and I thought he was eating too much but it just looked abnormal so I took him to emergency because I noticed he stopped eating and had lack of energy. Well the vet pulled fluid from his belly and told me he has a fatal disease called FIP which stands for Feline infectious peritonitis and there is no cure so you can imagine how devastated I was especially being told he has a few days to live. We had to put Toby down which just upset me and was painful to deal with. The vet also told me Jimmy could also have it since they were from the same litter. Two days after putting Toby to sleep Jimmy was acting aloof and not eating. He drank a lot of water but didn't have the oversized belly like Toby. Nonetheless I took him to emergency to get checked and his tests came back positive for FIP and we had no choice but to put him to sleep. Two 5 month old kitties we fell in love with gone. Its still hard for me to cope. I emailed Kathy at Town Cats to let her know and no response. I wasn't asking for a refund but thought she should be aware. No response! A sorry for your loss would have been nice. This disease is fatal so something they should be aware of! read more

The organization is wonderful. It's the VOLUNTEERS that make things happen. Some are much better than others and not all volunteers should even be allowed to participate. The organization makes sure the animals are healthy, the volunteers take a lot of money out of ther own pockets to pay for vet care, medicine, and provide loving foster homes for a good percentage of the animals. Only the ignorant would think that the animals at the shelter are the only ones up for adoption. Private owners FOSTER and care for the animals, many times also having animals of their own. If you've had a bad experience with a volunteer TELL another volunteer. If you were given a sick animal, which should NEVER happen, contact Rosi immediately. People don't realize the overwhelming task it is to care for, rescue and foster the volume of animals. This isn't counting the countless hours volunteers spend trapping, getting neutered/spayed, and re-releasing feral colonies, feeding colonies, and convincing ignorant people that the animals need to be neutered to keep feral colonies under control. We all have to do what we can and stop bitching about what you didn't get. People have bad days. Animal care in that sheer volume is very stressful and sometimes people snap at each other. They are all human as are we. Who do you think sets up the cages every week at the adoption fairs? Cleans up at the end of the day? Screens and super-screens people to ensure the animal and the person are right for each other? Makes the decision to adopt out or not. (there are lot more 'no's' than you might think'). They just don't give an animal to anyone without a thorough interview. It's not about YOU it's about the animal and providing a save, loving home. If there is any question about that you will not be allowed to adopt. I am also aware of animals being taken back due to neglect, and indifference from the 'owners'. Give them a break. If it were not for Town Cats and the many other rescue organizations, many many animals would suffer, starve or worse. You want to help? Volunteer. See first hand what they have to put up with. People demanding to take a particular animal, stalking outside the stores, not looking you in the eye when talking to them (RED FLAG), and coming 70 miles because they see an animal they 'like'? another RED FLAG. They have to ask the hard questions and knowing myself, I would say NO quite a few times. read more

I have never seen such hard working and dedicated people working to find great homes for so many cats and kittens. the hours and time they spend is unbelievable. I just got my second cat from towncats. my first passed away in January from cardio myopathy after 8 years. they were all so helpful and sympathetic in trying to find me another cat or kitten. I would very highly recommend them any day but you need to remember that many of them have other jobs and family to attend to so they may not get back to you immediately. funny thing I have ringworm on my arm (never had it before) , neither my cat or dog have it. maybe I got it from the cat box or a cart at the grocery store, im treating it and I hope I don't give it to them. anyway 5 stars to town cats. read more

I just want to let everyone know how happy we are with our new kitty, who we got from Town Cats. We (my husband and I) think that they offer a great service and are very pleased that we were helped to pick, what we think is the perfect kitty for us. We did change her name though, it is Sydney now and she is doing GREAT. She has no problems with the dog that we have and is really warming up to our 2 year old. She loves to sit with me, which is exactly the kind of cat I wanted, even when I am working on the computer. Actually, when I am working on the computer she perches on my sholder like a bird and purrs loudly in my ear. She also loves to have her head and neck petted, so she get that a lot. She has a definite personality and her personality goes right with ours and our familys. My stepdaughter, who is 15, always says that she is spoiled but why else would you have a pet. They are like our babies we spoil them (she gets her wet food in a cute crystal shell shaped dish, and she likes it). Thank you again to Town Cats and a very special thank you to the ladies who helped up pick her, we feel like they really took the time to get to know us and our home situation, they were caring, understanding and helped us pick the right kitty. I would recommend anyone who is looking to adopt a cat to go to Town Cats first. It is worth it. I should add the even better thing is that she came with all of her shots current, microchipped and spayed as well, they even sent us her medial records to take to our vet. WAY TO GO TOWN CATS!!!!! read more

We love Town Cats! We adopted a beautiful young female adult cat who was returned months after being adopted and we just adore her! Thank you so much for giving her a 2nd chance Town Cats! Can't believe her first adopters would return such a nice girl, but I heard they wanted to "trade her in" for a kitten...amazing! And Town Cats is only charging $50 for adults or $75 for kittens and they're all spayed or neutered, vaccinated, dewormed, defleaed, tested for leukemia/FIV, microchipped, and even have collars and tags! Plus you get one month free pet insurance and a free vet exam too! And if the cat's sick or any problem, they call you right back and send you to their vet, no questions asked! What a great organization, I don't know how they do it with so little $$$ and volunteers who all work and do Town Cats part time. read more

I adopted my cat Leo from Town Cats 8 years ago as a companion to my cat Ziggy. Sadly, Ziggy passed away a few months ago and Leo was very lonely. I began to go to Town Cat's Adoption Fairs and watch the cats. When I was ready to adopt Denise helped me decide on Remy a 6 year old male who had been with them since 2011. Having described Leo's personality Denise felt Remy would be a great addition and she was right. When I introduced them there was no hissing, no posturing at all. They touched noses and now 3 weeks later they play together, groom each other and sleep together. I had some questions about Remy's health in the beginning and Denise was very helpful Rosie went out of her way to communicate with me. God bless Rosie, she is fighting cancer and dealing with the loss of her husband. Still, she fights for these cats, I can't tell you how much I admire that. Town Cats is a class operation with great, caring people doing the best they can for these precious kitties. Thank you Town Cats. read more

Words cannot express how grateful I am to Town Cats of Morgan Hill. I have had my kitty cats since their birth. I have had them through thick and thin, good times and the bad, they have been my loyal furry babies since I could remember. Now 9 years later a combination of circumstances had left me with no time or options besides abandoning them both in the street as the San Martin Animal shelter claimed that I am out of their jurisdiction (downtown Gilroy?!?) and besides that I knew they are not a No-Kill shelter nor is the Milpitas shelter where they directed me to go. Thinking of leaving them in an overcrowded shelter lined with cages possibly waiting to be euthanized I could not do as they are both indoor/outdoor cats so are used to their freedom. A cage for an extended period of time was not an option I could fathom for them. The alternative of leaving them out in the cold nights wondering where I went and wondering where to get food and fresh water and wandering the streets meowing at people made me cry every night and I felt it in my heart every day. After posting and reposting them to craigslist and facebook and worrying so bad I felt nauseated all the time, Towncats of Morgan Hill answered my prayers and came as saviors by responding to my email that they could possibly be able to help me out. I was in disbelief. I must say I did bother Misses Rosi Mirko with emails every day, confirming details and going over everything and she was entirely understanding, answered my emails when she could (I could tell as the times were odd times so I knew she was busy) and when my situation went from bad to worse days away from the planned surrender date, I thought "no way they will still help me " with the new turn of events. Rosi responded it is no problem we can help no worries. And they did :) Also after seeing their facilities upon surrendering Rat and Tweety I am happy and have peace of mind leaving them with Town Cats of Morgan Hill and will forever be grateful to their organization. read more

I am a foster "mom" for Town Cats kittens and cats. I have had nothing but good experiences with this organization. All of the volunteers work tirelessly for the welfare of felines, often working night and day to rescue unwanted kitties. Every person I have met has nothing but love and the best interest for the cats and kittens we work so hard to place in their forever homes. One person with whom I have worked, Barbara Glusker, in particular, has impressed me with her dedication. Not only is she disabled, but she has taken countless cats in her home when nobody else wanted them. I have seen her soldier on even though she is in obvious pain. To those few people who have not been happy with their experience, please keep in mind that Town Cats has nothing but the welfare of the cats in mind and if there is a concern that a cat is not being properly taken care of, the adoptees have signed a waiver allowing a member of the organization to enter their home to retrieve the cat. read more

I just adopted a kitten last night from the Petsmart in Gilroy, as soon as we got home, he starts sneezing and you can hear the poor guy struggling to breath from all the mucus. I have been trying to get a hold of someone since 8 AM tis morning. They do NOT have a live person answer the phone its a "leave a voicemail and we'll get back to you whenever... maybe... and they ask to E-Mail them for quicker response and it has been 6 hours since I have attempted to contact them several times to tell them the cat is sick and that I will be taking him to the vet in fear that it may be a respirtory infection. As of now, Their service is complete crap and as far as I'm concearned, the DO NOT give a rats ass about the animals, otherwise, they would have A PERSON answer the f*n phone. Or at least get back to someone when they say that their cat is sick and they have a health guarantee and the piece of paper you sign says they pay for the visit. Town cats, please Contact me ASAP to disguss this matter further or I will be calling several agencies to let them know of your shady ways. read more