Been living here for about two years now, I wouldn't recommend it AT ALL. These apartments are very…read moreold, they have mold. they will let your neighbors stomp/bang on your ceiling from 12am-3am. I wouldn't recommend this to my worst enemy. The management needs to do better. They will let new neighbors come in and disturb the peace. They will not listen to you even if you have reported the disturbance many times/first. DO NOT MOVE HERE.

Beware of Loud Upstairs Neighbors and Unresponsive Management…read more I moved in November 2024 and immediately regretted it because of the constant stomping, banging, and heavy footsteps from the tenants upstairs. It's so loud it feels like living beneath elephants. Since then, I've emailed management multiple times with recordings and even provided a police incident number after calling in a late-night noise complaint. Their only response has been, "We'll ask them to keep it down." Nothing has ever improved. My most recent email wasn't even acknowledged. Because of this, I have never had a quiet evening after work or a peaceful day off. The noise is relentless, and I now dread being home. It feels retaliatory at this point, and the lack of response from management only makes it worse. If you value peace, quiet, and responsive management, I strongly recommend looking elsewhere. Living here has only increased my anxiety, stress, and PTSD symptoms. The quality of life here is significantly reduced.

I've lived her almost a year and I couldn't be happier. The view is amazing and the apartment is…read morespacious. The manager, Lana, is very friendly and knowledgeable. I plan on staying for a very long time.

So basically let's start with the fact that their residents have ZERO respect for their neighbors…read moreand the property. People leave their garbage strung down the halls and in the stairwells which makes it smell genuinely horrible. And that's just the beginning of the extremely unprofessional and traumatic experience my family had at Terrace at Mount Scott. The worst part of it all, is that they ILLEGALLY removed and evicted my family. No 30 day notice. No proper communication. THEY DID NOTHING THEY ARE REQUIRED TO DO! The day they said we were evicted, they decided it would be a good idea to bring 5+ police officers, a sheriff & 2 undercover cops to our our apartment with full on swat shields and guns, which had only my 11 year old daughter home at the time. The officers put their hands on my daughter and wouldn't allow her to collect any of her or our belongings. About a week or 2 after being made forcibly homeless they emailed asking what date worked for us to come get our stuff, and we responded with the first of june. They then emailed back saying that wasn't gonna work for them, then proceeded to dispose of everything we owned. Keep in mind. This was all within 2 weeks of us being evicted, meaning THEY DID NOT GIVE US THE 30 DAYS THAT WE LEGALLY HAD TO COLLECT OUR BELONGINGS. This is called unlawful removal and is ILLEGAL. They also disposed of me and my husbands tote that was filled with extremely important legal documents and other paperwork, and they only gave us 1 out of the 6 social security cards I had all kept in one spot. Kinda suspicious if you ask me. I would NEVER recommend living here to anyone because apparently they think it's okay to operate Illegally and puts family's out on the street with basically none of their belongings all while their manager whose name is bailey, was claiming that the last thing she wanted was for anyone to become homeless. I will most definitely be taking a majority of the staff to court, ESPECIALLY their management.

I talked to Lena P today about their PM services. she was very nice and spent 45 min talking about…read morevarious things about what they do. I have a current PM and I was considering switching soon. If you are looking for a PM try Barnaby PM.

I've been working with Linah for over a year now, and she's been an invaluable partner in my…read moremanaging my property. I'm a remote landlord and Linah has been an absolute godsend! I am so thankful to have found her on Yelp two years ago, and want to make sure I pay it forward to other folks in this community looking for a property manager. On a monthly basis, Linah sends me a comprehensive income statement, including photos of receipts for expenses that the property incurred. For bigger expenses, Linah diligently gets quotes, shows the quotes, and recommends the best course of action. She also cares about the properties themselves, keeping track of when we're supposed to clean gutters, update the landscape and do maintenance and repair work. When there are issues, she level sets with me calmly and with recommendations in mind, so I've never felt like there's been any real headaches with owning this property from afar. I resoundingly recommend Linah at Barnaby Property Management and I'm looking forward to more years of working together!

There are some really good things about this complex. Central location, quietish neighborhood, nice…read morefloorplans, quick maintenance staff. The manager's family owns the complex, as well as GMC, and the team will at least be friendly to your face when you're in their office. Reactive dogs are a problem here, but that's life in most cities. Be cautious if you own a small dog like I do. I've had some scary run-ins with out of control large breeds on the premises in the last year. Really the biggest issue here is communication. You typically only find out about major problems if you happen to notice first responders here or your neighbors talk amongst themselves. We have had a host of breakins, inside and outside the building, as another reviewer mentioned. Management will typically only mention break ins being an issue very rarely. They don't tell us how often they're happening, but we know because we know our neighbors. We also had a massive flood due to a pipe break in the neighboring building, and many were evacuated. We only were told what happened by the fire crew. Several people were displaced, and the fire crew told us they had turned off the fire sprinkler water sources, so not to be reliant on them going off in the event of a fire. Management never said a thing to any of us about what happened, how long those sprinklers would be off (and in which buildings), and if we needed to worry about other pipes. The lack of communication is scary, and we hope they'll consider changing the policy of just keeping quiet in the future. Your residents talk to each other and it would be great if we all knew that you were keeping us in the loop. I understand keeping up appearances, but sometimes so many people are being affected that your silence just adds unnecessary stress.

My partner and I were in love with the apartment and were extremely excited to tour the units…read moreavailable and were ready to submit an application the same day of touring. We talked to the leasing agent two days prior to going in for our scheduled tour and when we got in, we were told all of the available units had been leased already. Which, it's a great place but every last unit was leased within two days one bedrooms and two bedrooms included? Fine. Not a huge deal. But the leasing agent in person told us that she had emailed us about it and we both checked our emails and had not received an email regarding no availability. Not even covering the snarky attitude she had, a simple phone call would have worked great, or actually sending an email. What also threw us off, was none of the employees were wearing a mask inside, when all around the outside of the buildings there were signs stating to wear a mask indoors? With a mask mandate still in effect, it would seem logical to wear one, especially when a renter comes in the building at a minimum.

My dealings with Sean Pickel have shown his company and team members to be equipped with good…read morecommunication, a focus on client satisfaction, and solid management experience. 100% positive experiences.

DO NOT HIRE My unit which has only one bathroom, has been…read moreout of a shower for 9 weeks. Up until now we have been very patient but it is absolutely ridiculous and boarder line illegal at this point. We called Sean to hopefully get him to prioritize this project to get it done but after 4 sentences over the phone he hung up on us... the most unprofessional and rude person and property management company. Again I have not had a shower for 9 WHOLE WEEKS.

friendly and welcoming. move in was easy. View from the back porch is beautiful. Updated…read moreappliances, washer dryers in unit, pet friendly.

Do not live here. Been here 2 years now and I am planning to be out as soon as my lease ends…read more Management does not look out for the people who live here, packages get stolen and overall expensive for what you get. Go anywhere else.

Apartments are clean and nice. Property stays clean and quiet. Property management is very nice and…read morealways helpful. Definitely recommend.

My roommate and I have had to deal with noisey upstairs neighbors over the last year. We made…read moreformal complaints (three times over the last year) about the noise and nothing changed. So I started knocking on the wall when they were being noisey because management did nothing to make our neighbors quiet down a bit. The neighbors complained about the knocking and we were issued a notice for cause from the management immediately that contained outright false statements from our trashy upstairs neighbors. The notice was issued without any regard to our previous noise complaints and we were never questioned about the situation proir to being issued the notice. This is an example of horrible management. Also cars remain in visitor parking spaces for months, unmoved. There is trash and cigarette butts all over the grounds. And the rent has increased 1% each of the five years we have lived here. We will definitely be moving outta here when our current lease is up. Finally, the management acts nice but do not follow up that act with actual nice actions.

Lauren and Shawnice have been extremely helpful to our HOA Board in providing direction and…read moreexpeditious response to requests for specific repairs and services! Great people to work with. Mitzi Moore Kelly Creek Condos

I would give zero stars if I could. There was another review that cited professionalism as a key…read moreproblem and I wholeheartedly agree. Our representatives are incredibly rude and condescending. I send messages to the two reps assigned to our HOA along with for our five others from AMS in hopes that anyone will respond, and they go completely unanswered. I have no idea what we are paying these people for. The tone of their letters to homes owners are threatening and punitive. Our rep yesterday actually told me that "they were there to come after us" when he was speaking about compliance. When I questioned that categorization enforcing the HOA bylaws, he said, "Oh, I'm sorry, let me be PC (politically correct) with you, then he proceeded to rant in a very sarcastically "proper" tone. Their record keeping is abysmal, and I actually believe that some of their practices may not even be illegal.

Management answers with lies. They "fixed" things while we repeatedly asked when the company they…read morehired could come in and repair our crawl space and that never happened. Trying to defend themself but they could never actually communicate with us about the issues.

We have lived at Crown Court since 2019. As it stands now, our lease is done in June and we can't…read morewait to get out of here. In the past couple years the apartments have really gone down hill. They do not enforced their policy of not allowing cars to sit in parking spaces for more than 4 days. We have had multiple cars sit for half a year with nothing being done. After calling repeatedly to report the cars, they finally put a sticker on a few of them-stating that they have a few days or their cars will be towed. So the cars move to a new spot and then the whole thing starts over again. It is quite clear they do not care about this issue. When I started complaining they actually decided to start sending off notices to us about our air conditioning being installed in the off season. Mind you, this is an air conditioning unit that sits on the ground and blows air out the window. We also use it for ventilation, because it has a fan on it. They told us if we did not remove it we would be violating our contract and we could be evicted. The Amazon hub has also been broken into 20+ times, and it sounds like an exaggeration-but it's not! It started before January of 2023, and has been happening every week or so since then. I had a package stolen on January 5th, and when I attempted to get reimbursement for the cost they said it was not their responsibility. People let their dogs poop all over the lawn without cleaning it up, so if you have small children then you definitely do not want to play outside with them. We have tenants across the way that have had the police show up multiple times-plus an ambulance. I am pretty sure it is a drug house, because another tenant that appears to be on heroine is always entering the apartment and spends a lot of time looking for cigarettes on the ground outside of the building. We have a couple two floors below us that get in explosive arguments where there is violence. This has gone on since we moved in. People do not watch their kids here at all. Outside of our building are multiple little kids under the age of 6 that have zero supervision. I had one little girl hollering at me, "Hello pretty girl!" repeatedly as I took my trash out. Plus another girl yelled to my 3 year old daughter, "I am not gay." When my daughter informed her that she was too young to play with her (admittedly my daughter was only repeating the words I had told her when this 6 year old girl asked her to play). I could go on and on to paint the proper picture of the place I live in, and can't wait to escape-but suffice to say, if you have zero issues with inconsistent policies, trashy neighbors, and dog crap then this place is just for you. :)