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    Towne Towing

    3.8 (4 reviews)
    Closed 12:00 pm - 12:00 am (Next day)

    Services - Towne Towing

    Junk vehicle removal

    Vehicle towing

    Winch-out service

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    7 years ago

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    Hampstead Garage

    Hampstead Garage

    (5 reviews)

    Great customer service. Honest service and reasonable prices. I trust Billie's expertise and…read morerecommendations.

    I brought my car in due to a leak in my sunroof. I thought the problem was very specific to the…read morecars they often work on so I thought I'd try this shop again. Big mistake. Next thing I know, I'm told I need a new windshield because my rear view mirror fell off when they touched it and a post imbedded in the mirror broke off. A large pit was created in the windshield (I think it happened at this same time) but they told me it was like that when I brought it in. I never saw that large pit prior to that. I was told they need to take the windshield out to fix the leak anyway and when I asked for more explanation, they became angry that I was not totally convinced they were being straight forward with me. This attitude was unacceptable to me so I went to go take my car back. If rather give my money to another shop, where they don't get mad at customers fro asking question. I did not call first and tell them I was coming to get my car and I caught them in the middle of driving the car outside in the middle of a downpour-when they knew a leak was the initial problem. I can only assume they were trying to make the entire situation worse. My husband had a waterproofing tape in his car and ran over and taped up the sunroof as best he could and I tried to have a conversation with the shop owners about squaring up the bill somehow. That was not to be. I came in to get a leak repaired and that was not done and now I also have a busted windshield and mirror and windshield wipers to deal with. They refused to talk to me about any of that and instead began swearing at me and calling me some not very nice terms for a female and threw my keys at me. I knew my husband would be very angry if he heard that. He came back from trying to tape up the sunroof just as one of the men tree the keys at me. The guy later called me to apologize for swearing and using those nasty terms for a woman but the fact is that it happened. I decided to cut my losses and took their invitation to get the heck out of there before any punches were thrown. It was hard to anticipate what could possibly happen next considering the level of vitriol they were so recklessly spewing. It was in the middle of that driving rainstorm when I left and I found the windshield wipers had been removed and they were in my backseat. The motors for the wipers had stopped working in the time they were in their shop. I don't know why. They worked when I took them in there. The drain hoses continued to leak into my car at this moment too. It was totally insane. If this app allowed me to give 0 or negative stars, I would have done so. I do not recommend this shop to anyone for any reason.

    Towne Towing - towing - Updated May 2026

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