Highly recommend! Our suite was spacious & very clean! It was such a comfortable space for the two…read moreof us! Close to highway but we couldn't hear it! Large shower & bathroom area. Breakfast was better than most!

First room that was given to us smelled so bad. Smelled like mold and like 10 wet dogs stayed…read morethere. My sinuses were actually irritated. 2nd room they switched us to was an occupied room. We opened the door and a man asked us what we were doing entering his hotel room. Could have been a very dangerous situation. 3rd room smelled as well just not as bad as first room. We actually propped the door open and tried to air it out. Let's not forget the ice machine that didn't work. We would have stayed else where but hotel across the street was booked and it had been a very long day traveling. Never again.

This hotel met all our standards plus more. The staff was incredible, they were helpful and nice…read more The hotel was clean as well. Free breakfast is always a plus too. We will be back. Thank you for the stay.

This is a fantastic little hotel. The hospitality was amazing. We stayed here with a group of 13…read morefor the bubble run. The women at the front desk was so friendly and helpful. They went above and beyond to be kind and make sure we had a good stay. The free breakfast was nice. The pool was nice. The room was clean and nice. No complaints at all.

Horrible we stayed here the beginning of March it wasn't to to bad. The rooms could use a very deep…read morecleaning. We decided to come back a second time but never again. My boyfriend pointed out a bug on the bed. Yes it was a bed bug!!! We only used one bed I turned the other bed covers down to look at the sheets,low and behold the sheets had other peoples hair on them. NEVER AGAIN!!!!!!! I would steer clear of this run down place.

I stay here every month for work and my friends stay here to. Silver and his wife are the nicest…read moreand treat everyone like family. Very clean rooms and helpful staff . If you have an issue they refunded my money with no questions. They want everyone happy to stay there .

Quality/Quantity - Clean bathrooms and plenty of them…read more Truck and passenger vehicle parking. Atmosphere - Picnic areas, shaded or open. Some stuff to read and see, see pictures. Service - Free maps, for those of you that are still old school or don't have GPS. Vending machines. Price - Free. Owner Comment - Thank you to the state of Illinois for this free service.

When I searched Maps for "rest area," I was super surprised to see people (three at the time of…read morethis writing) had reviewed this particular one. It makes sense, right? I mean, if you are indeed resting. Why not rest and review? Anyway, five stars. The vending machines are plentiful and varied -- and take Apple Pay. The rest room is clean. There are some nice trails for the walking of the dog. And what amazing timing given we had just yesterday listened to Aly Ward's Ologies podcast (the Bryology episode) -- the picnic shelters are beautifully moss covered. So there. Need to pee, drink, dog walk, snack or picnic? This is a fine place at which to do it. Thanks Indiana.

My wife and I have been going there for years. The previous manager Mike is no longer there. It is…read moreunder new management, Nancy and her staff are kind and courteous and will help if need be. The resort has gone through some changes and things have improved tremendously ! If your looking for a place for a night, or a week it is a wonderful spot !

We stayed 3 peaceful nights at this park. It is quite beautiful. My only criticism is the lack of…read morehot water for washing clothes and the stench of the water.

This roadside hotel rocks for being out of the city. Rooms are spacious, clean, and tastefully…read morerenovated. Check-in was prompt, smooth, and friendly (even late at night). Even the standard hotel breakfast is a notch above (protein, eggs, yogurt, TWO kinds of waffles, various other carb options (cereal, toast, bread, bagels). Free water upon check-in is available at the counter if you need a bottle -- I also happened to have massive back pain and the front desk was able to provide me some emergency ibuprofen free of charge! Will definitely stay here again should I need to be in Joliet!

There is no or even though there is one listed on their website. Also, the pool is empty of so…read moretechnically they're not lying about the pool even though you swim in it and I guess technically they're not lying about the and bar because it is in the building, however it is closed permanently

Terrible customer service was denied access to the pool 15 min before checking out I love soaking…read morein the hot tub right before checking out , can't even get a complimentary water or breakfast , 0/10 on clean rooms and will not be staying here ever again Even asked is it ok if I just soak for 5 minutes I'll be out before 11 and she denied it she was so busy eating her burger from the terrible place next door

Was a nice enough stay. Very nice pool/sauna/hot tub. Great bed, pillows, and linens. Only thing is…read morewe stayed Sunday night. Enjoyed it enough to stay another night, but they jacked the rate up by $50. Not really appreciated. Probably won't go back because of this practice.

Great staff, good pricing, ok breakfast, juice & coffee, decent parking... Toughest part was Pool…read morewas closed on both days we were there, no reason given, & I called & asked if the beds quoted were definitely Queens before booking & then asked again at check-in & by that time it was 11pm on Friday night & they're both Full Size. I'm sorry but when you drive an extra 15 miles one way each day to get what you reserve & pay for & that's the main reason you stay at a facility that's just not acceptable. I didn't push the subject because we had traveled all day and all were tired but really feel like they owed us an additional room. Was quiet, uneventful other than some people getting pulled over right at the front door Friday night by local PD. Room was clean, AC kicked ass. Really a great property overall but these few challenges were very disappointing under all the circumstances.

I believe this hotel is a newer addition to the area and it shows! We needed a place to stay that…read morewas dog friendly after our belongings were picked up by a moving truck. This hotel was near our house and reasonably priced. When we arrived, we were very surprised by the cheerful lobby and we were greeted by the friendly front desk clerk, Christy. The room was perfectly clean and we had no issues navigating around the hotel. If we stayed longer than just one night, we likely would have taken advantage of some of the amenities that the hotel offered. Overall, this was a great, albeit quick, stay and I would be thrilled to stay here again.

I was making my way East from Iowa and have never stopped here before and was super impressed: the…read morewomen's restroom was updated and very clean. It's easy to pull on and off here off of 80, and the radar map inside was cool and very helpful. If I'm ever driving this was again on I-80 I'll def be stopping here again for a bathroom break.

Clean facility with clean restrooms they even have someone cleaning it during the day hours. Plenty…read moreof parking for trucks and cars. Nice picnic area as well. This rest area has vending machines too.

Stayed at Best Western Joliet Inn & Suites recently and overall I'd say it's a decent budget stay…read moreif you're not expecting luxury. The lobby is actually pretty cozy when you walk in and they have a separate breakfast room with a daily menu posted for guests. I personally didn't try the breakfast during my stay, but it was a nice touch. They also have a pool, laundry machines available ($2 each, quarter style), products available for purchase in the laundry area, a snack/drink machine, and an ice maker. No fitness center though, so keep that in mind if that matters to you. There is also a $100 deposit required. One thing I do think people should know beforehand: the hotel uses well water. Some people may not care, but I definitely noticed it, especially in the shower and sink water. If you're a Diamond Select Rewards member they give you complimentary bottled water, which I appreciated. Staff was pleasant enough -- no issues, but nothing super memorable either lol. One thing I did find odd was the strict "no outside guests" rule. Parking is in the back and there's PLENTY of it, which was nice. My room itself was clean and the furniture wasn't in bad shape at all. Room came with a microwave, refrigerator, work desk, and a decent-sized 55" TV. Now for the downsides: the walls are EXTREMELY thin and there's a huge gap under the room doors, so you hear EVERYTHING. If you're a light sleeper, I honestly would not recommend staying here because it was busy and noisy even during the week. The bathtub is also very small, definitely not ideal if you enjoy soaking, and the shower curtain looked like it had seen better days. The towels were also pretty small and cheap feeling. Overall though, if you're in town on a budget, don't plan on spending a ton of time in the room, and just need somewhere convenient to stay, it gets the job done. Plus it's not far from the casino and several food spots.

I rarely leave negative reviews, but my recent stay at Best Western, 4380 Enterprise Dr., Joliet,…read moredeserves one. I stayed 4 nights (close to $600) and had to extend my room for one more night due to an evening flight. I rebooked online and was hit with an unexpected $30 charge. When I asked for an explanation, the manager, Roy Patel, could not provide any written policy to justify the fee. I don't mind paying for good service, but this felt like unnecessary penny-pinching. Customer service was unhelpful and dismissive. For a brand that prides itself on hospitality, this was disappointing. Our company books hotels regularly for multiple road crews and spends thousands weekly. After this experience, we'll be taking our business elsewhere and advising our network to do the same. Transparency and customer service matter--sadly, this location failed on both.