The room was clean but carpeting worn and stained. Bed was comfy. The bathtub is dangerous as it…read morehad a slippery film of cleaning fluid. If sitting please make sure you have towel or mat as it is impossible to get on feet if a senior citizen. Have a cellphone nearby to call for help. No mat provided.

I absolutely hated my welcome at this hotel. I had a reservation for one night and chose to pay…read moreupfront. Without any warning, they tried charging my card twice--completely silently. It wasn't until the third attempt that they finally called me to say I needed to pay. So, I paid as requested, but when we arrived to check in, they told us we had to pay again--despite already charging my card. They said the earlier charge was just a holding fee for one night, which was the same as the booking amount ($219),and that it was returned, which it wasn't. Now I am having to wait 3-10 business days to get my money back. They then asked me to pay for the one night stay again which was the amount of $219. They showed no concern or explanation for making this decision without telling me. After driving for hours, all I wanted was to finally rest, but instead, I was stuck dealing with this maddening, unnecessary hassle. It was exhausting and completely avoidable. I truly hope no one else has to endure this nightmare as an IHG rewards member.

Clean property. Breakfast food was so so. Also, there is a homeless man sleeping on the chairs in…read morethe smoking area. I told management but they did nothing. Also, a lot of loud and rowdy people in the hotel on the Saturday night of our stay.

We have stayed here a few times and overall it's been a good experience…read more The rooms are big enough for our family of 5 (2 adults, 2 kids 7&8, and a baby with a crib. The beds are comfortable and my kids love the pool. Breakfast is yummy - my picky eater was happy every morning. Our fridge was broken and they fixed it quickly. During our second and final day the AC in our room stopped working and since it was our last night we decided to just deal with it - the man working when we checked out was quick to apologize for the inconvenience and we appreciated that. We will be back anytime we come north to visit my family

TJ and EJ value their guests and exceeded expectations. This hotel is the best kept secret…read more Breakfast was plentiful and delicious, pool was heated and rooms were very clean. I plan on making this my weekend get-away!

Friendly staff, safe location, comfy bed, room had a bit of a funny smell, could have been a bit…read morecleaner. Other than that, no issues. Would recommend

Solid Hampton inn, I found the hotel common areas, room, and breakfast area to be clean and well…read morekept. Coffee service is left out all day but it's not really maintained as the coffee was just warm in the evening and during later hours. I did have to call the hotel to get someone to come out of the back room to check me in after waiting for too long.

I recently stayed here two nights on a business trip and it was fine. The room was clean and quiet…read more Access to conveniences like pharmacy, grocery store, and restaurants was good. And location related to Argonne National Laboratory is great (10 minutes to access gate). Also, I showed up very early (before noon) and asked if it was possible to check in early. No fuss, no extra charge, just a let me check if your room type is available. It was and the nice young lady checked me in and gave me a key. That is why this place is 4-stars and not just 3. I was exhausted from traveling and ready to just sit down and an easy early check-in let that happen.

This was a good hotel for an overnight stay. This hotel is clean and comfortable. Multiple floors…read moreare serviced by an elevator. Complimentary breakfast is available including breads, waffles, juices and coffee. An indoor pool is available until 10pm. The room had plenty of space with a desk for working and a comfortable chair for relaxing. My room had a shower without tub. Water pressure was a little low. The mattress was good but the pillows were a little on the small side. Finally there was the constant sound of trucks traveling the interstate. Fortunately the trucks didn't stop me from sleeping. I would give them an extra half star if I could. This facility is nicer than others in this chain I have stayed. But for the reasons stated above I just can't give it three full stars.

Utter garbage of an establishment and staff. Upon entering the room, we noticed there were stains…read moreon the wall that appeared to be soda. The carpet was ripped and we reported it to the front desk. Yes, they did offer to put us in another room, but we had already unpacked, and we could live with a little bit of a mess. Later that night, I was taking a shower and I heard a loud crash. I exited the bathroom and noticed a large mirror had fallen from the wall. We notified the front desk and Vinu immediately accused us of damaging the mirror. He then notified the supervisor Carry And she came up to the room to inspect it. As soon as Carrie walked through the door, she looked at the mirror. She looked at me and stated, " this doesn't just happen. You did this." as we tried to explain about the stains on the wall, the torn carpet, and now the broken mirror, we realized the outlets didn't work. Some of the lights didn't work, and the phone did not work. After guaranteeing us that he personally inspects all the rooms before they occupy them. She had no answers. Miraculously they had no more rooms left. So Carrie decided that it was time for us to go and said she would refund our money for the stay but she was gonna charge us $250 for the mirror. We tried to plead our case to her and she was not hearing it and told us we had to leave. So if you have a choice to stay, go across the highway and pay a little bit extra for the night and stay at the Holiday Inn express. Their establishment is much cleaner and their staff is super nice.

We stayed here while our house was for sale and we needed to clear out with our cats. This is a pet…read morefriendly spot. This location was less convenient for us than another hotel we stayed in during the moving process, though there are various stores and restaurants nearby. We had a disabled accessible room so it was one large space with a king bed, and this was actually more functional than the suite rooms we stayed in (also ADA accessible) elsewhere. The room "divider" was a hospital-room-style curtain that pulled out next to the bed. Elevators were the least sensory friendly I have ever encountered, with loud, high pitched dings (not fun for the cats). We utilized the pool while visiting, but parents should need the rule that unattended children cannot be there by themselves -- some kids came racing to the door (needs to be opened with key card) and banging on it so we would let them in (hell no! We are not going to be responsible for someone else's children. Finally as we were leaving they returned with their parents). Janitor also needed to clean in here as there was blood on the edge of the pool -- not sanitary. Breakfast was ok, nothing to write home about. I will say that despite signage in the elevator talking about "crafting your ultimate breakfast sandwich," the offering was premade Jimmy Dean type stuff. A lot of noise in the halls and lobby at this hotel. Ultimately, we did opt to stay elsewhere the next time.

This place has so much potential. It is clean and well design. The rooms are large and spacious…read more However The lack of regard for customers comfort I find unacceptable. All the runs are set to 75° which in the warm weather would be just fine but it's winter and I am an older person with her blood circulation is quite uncomfortable after a couple of some like adjusted it so that I could move the temperature. But the main reason we came to this location was for the indoor pool. Which every customer found two to enjoy. Most people came in and the temperature in the room and their foot or hand in the water and left. Should try to brave chill room and chill pool had to bum up any towels and wear coats while they children in the pool. My granddaughter is in Barrett and I decided to go to the room and get her. Beach family on this short time in the pool. My grandson is autistic will brave the temperature just so he could be under the water because he loves water. I tried several times the temperature, to avail. Manager simply was not interested in our comfort. He says that in our room to communicate with the front desk, not functioning properly the entire thing. And most importantly, the blackout blinds and bedroom, I initially operated, but when I try to let them down to go to bed and get a good night sleep that was not happening. I had to call the front desk for my cell phone. Ask someone tell me how to get them down, but there was no maintenance on site and did not know how to accomplish this so I did not hardly any sleep at all. And I'm not even going to go and see the drama that I went through when I initially check in and found room not handicap accessible and there were no handicap accessible available even though that is supposedly booked online. Suffice to say my reservation was not one that could be altered or adjusted north of council. So my only choice was to pay additional charges for a larger road they suffer. I can't wait to get out of here and go home with a voice of money and a crappy way to spend Thanksgiving.

Do not recommend. You get what you pay for..."breakfast" is a joke, don't bother; staff will not…read morelisten to complaints or issues with the room (broken light fixtures, banging in exhaust fan (animal??) Not very clean, rusty drain in sink.

It was 3:10pm, Thursday, 05 February 2026. Outside appearance is that of a dump. Almost like a…read morescene from Sanford & Son. Inside lobby stunk. I reluctantly approached the counter, to check in. I rang the buzzer a couple of times, to summon the clerk. I told him that I was there to check in. He took my driver's lic and made a copy of it. He kept calling me McCafferty or something. Another name then my own. He started to interrogate me. Asked if I had been there a week ago. Asked if I was said guy, that booked with stolen reward points. I repeatedly said no. Instantly, he started shouting at me. "You are full of sh*t". "You are McCafferty". I repeatedly denied. He then said, "F*ck you." I responded, "Yeah, because all of us white people look alike." He stated, "Get the f*ck out." "Do not ask for your reward points back." There were 3 people standing there who witnessed. I told him to tear up the photo copy of my driver's lic that he made. He refused. I was told to f*ck off again. I was then threatened he would call the police. I told him that I will be contacting Wyndham, and that they will request camera footage. He replied, "F*ck Wyndham. They get nothing from us." I left the premises. I returned to my car. I immediately contacted Wyndham customer care. Once again, that too was useless. I was told that I would not be getting back either my points AND would not be getting back my $157.30. Unbelievably, this situation took place not even being in the building 2 minutes. It was incredible. This is my second, and there wont be a third, situation with Wyndham. I would advise to seek stay elsewhere. If the only thing around is a property owned under the umbrella of Wyndham, best to sleep in your car.

My friend and I went to the bar inside this hotel and we had such a great time. I wish I caught the…read morebartender's name because she was incredibly sweet and made some really delicious drinks. The food was amazing too! The whole vibe was just right--everyone was minding their business and enjoying themselves. We even sat outside for a bit, and the soft chairs were so comfortable, it made the experience even better. We were really just relaxing and enjoying every moment. I'm not sure about the rooms, but based on everything else, I'd definitely recommend this place. It's perfect for anyone who just wants to grab a drink and enjoy the atmosphere without booking a room. I'll for sure be coming back!!

We were booked here August 13th, 2026 for a wedding because the bar was open until 2am. We thought…read moreit would be perfect for our of town guests after the rehearsal dinner to hang out and catch up at the bar. The bartender, Ricardo, shut down the bar at 10;30pm because he said he wasn't making enough money to stay open but offered to stay open if we paid him $100 per hour! We refused to pay him anything other than what we were tipping him to stay open because the bar was suppose to be open until 2am. Completely unprofessional! The hotel itself was nice and clean but the bartender was unprofessional. The next evening they had a woman bartender and she was fantastic!!

Staff is very friendly and helpful but the hotel itself is a mess. The rooms are incredibly run…read moredown and, even if they've been cleaned, they look dirty. Kitchen amenities are not in the rooms...they have to be requested from the front desk. Same thing with soap and shampoo for the bathroom. "Breakfast" is some cereal bars and packaged oatmeal served on an open credenza in the lobby. Our TV was broken so we had to report that. Front desk staff came to our room to take a picture of the broken tv as proof. She was very apologetic and it was replaced the next day. As I said, staff is great, hotel is not worth the money at all.

We arrived while some construction underway. I wouldn't bother. Limited parking, poor smelling,…read moreunclean sheets were just some issues. Continental breakfast was basically coffee, and a few packages of oatmeal and such with 2 whole chairs in the lobby. And way overpriced

The room was pretty nice until I noticed there were ants..(I included two pictures of some ants…read morecrawling around by the air conditioner). The breakfast food was alright nothing too special. The pool water looked odd, a little discolored/murky. The gym was well kept, had free weights, and machines. Almost forgot to mention that their little store is mostly overpriced snacks ($6 snickers bar...). I would describe this hotel as alright. The staff was very kind throughout the stay.

I just returned from a 4 day stay at the Home2 Suites with work in Joliet Plainfield and I was…read moreEXTREMELY happy with my stay. 1. Staff was very friendly, helpful and professional 2. Room was very comfortable with small kitchen like area -Full fridge, microwave, sink, etc... 3. Great work out room / area 4. EXCELLENT WATER PRESSURE 5. Hot chocolate station in lobby helped during the very cold weather. 6. Cool fireplace out front 7. Perfect temperature settings Located near many food options, I recommend and will be back next year. Thank you