I can't remember our serviceman's name, but he was awesome and taught us some things. I would…read moredefinitely recommend him. Terri

Used them for years before moving from Cincinnati. They are full service and very reliable.read more

Our furnace failed recently on one of the coldest nights in recent years. We called our home…read morewarranty co first but they could not get a service contractor to us for several days. This was totally unacceptable so we called a local contractor Rick Ogden HVAC who had previously worked on a past HVAC issue in our home.. They responded immediately with a service call to diagnose problem and confirmed the heat exchanger on our 20+ year old furnace had failed. They provided a very competitive quote on a very High Efficiency furnace, picked it up that day, and more importantly, installed it the next day in the AM. We did not have to leave our home during this record cold spell and we are extremely grateful to Rick and his team for the quick response and keeping us safe and comfortable. They also provided answers to our questions and made appropriate follow up visits to make sure all was running as it should be. When they advertise 24 hr emergency service , they mean it. Also , a pleasure to do business with.

We have used Ogden a couple of times now. Local business with good attitude and customer service…read more Very responsive to our calls.

Great customer service. They were out in the afternoon servicing my account unit that wasn't…read moreworking. They diagnosed the problem and fixed what they thought was the problem. When I got home from work, the AC unit was still not working. I contacted them and the owner was at my house within 20 minutes. The problem was diagnosed and fixed. Upon packing up, he went and got the check my wife had written earlier in the day and told us because of the error, he was not charging us anything. We tried to argue that his time was valuable but he was hearing none of it and wouldn't accept anything for fixing our problem. I won't use anyone else from this point on. Honesty and integrity hard to find these days and when you run across them, you keep it close by.

Our AC quit and after a very sweaty Mother's Day weekend we were referred to these folks by a…read moremutual friend (thanks Randy H!!) We had 3 technicians out today troubleshooting our problem and all were very kind, knowledgeable, and professional. We LOVE our new programmable thermostat and will be putting these guys on speed dial for all of our heating and cooling needs going forward. The are easy to deal with and reasonably priced as well. Highly recommended!!!!

Have been using CS for years and have been very happy with their service and staff. We've been on…read moretheir service plan which caught issues early that saved some headaches and expenses down the road. We ask a lot of questions, and they are always very knowledgeable and helpful.

This company is either inept or they are rip-off artists…read more I've waited 3 summers before leaving this review to give them the benefit of the doubt. In July 2015, this company was hired by my warranty company to replace a fried component on my HVAC. The following year, May, 2016, I got my usual service company to perform the Spring maintenance and they told me according to their readings, the system was under-charged. I said that was impossible as this was just repaired and they suggested I call the company that performed the service. I called Comfort Solutions and they came out to test the system and they claimed that their reading indicated that not only was my coil bad but also that I should replace my TXV (thermal expansion valve) to the tune of THOUSANDS of dollars. They charged me for the diagnostic to boot. I called my company back and because they are actually capable and I trusted them and they wanted to be thorough and provide good customer service, they checked for leaks for free and reiterated that there was no way the numbers were indicating anything other than an undercharged system. Called Comfort Solutions back and told they stood by their completely incorrect and rip-off position. Why do I say this? My company was so confident in their diagnosis that they made me the following deal: they offered to charge the system and if it ended up not fixing the problem or it ended up being something else they would refund me everything. Guess what: in May 2016 they charged the system and my HVAC has run flawlessly for 3 whole summers. Comfort Solutions wanted to charge me THOUSANDS OF DOLLARS for a problem that didn't exist. Also, since replacing the parts they wanted to replace would require re-charging the system, there would have been no way to prove what the root cause was. Stay FAR FAR FAR away from this company. They charged me for the diagnostic and I paid the other company to charge the system. These guys are terrible. If the company doubts this story or claims anything of the like, I still have their diagnosis sheet where they recommend this action. If these items needed to be replaced how do they explain 3 years of running flawlessly in extreme heat when I keep my house at 68 in the summer. I do not want this company to contact me at all. I chalked up the $100 lost for the fake diagnosis and the money I had to pay to recharge the system properly as water under the bridge.

Dave at Vera Cruz Repair in Fayetteville, Ohio did a wonderful job with our a/c unit not working in…read moreone of the hottest times of the year. He was very knowledgeable and efficient and straight forward and timely. Cost was very reasonable. Our unit needed a part which was ordered and placed in exactly when he said he would be back. He was able to get us up and running with cool air quickly on his first initial visit. We had called 2 of the well name HVAC places in our area prior and one was closed for the holiday (4th of July) holiday and the other one couldn't get us in until almost 2 weeks unless we paid emergency prices and it would still be a couple days at least. Read great reviews on YELP & FACEBOOK. We are so thankful we found Dave to do our repair. We would definitely call him in the future if need be and we already referred a friend from church to him and he saw them right after he left here after putting our part on. They were pleased as well with his service and we will recommend him again to anyone having issues with their HVAC. He also found an issue with the way our thermostat was connected and fixed that as well.

Fast honest service at a reasonable price.. Dave was able to…read morefix my AC the same day he came out

Fantastic customer service when setting up my appointment. I appreciate Jennifer( I believe…read morecorrect name) sending me the maint. plan information. At our fall service today and had please of meeting John Boyd as he did our service . I highly recommend the of the plan.

This company has been servicing my HVAC equipment for 20+ years. I looked for a company that was…read morelicensed, knowledgeable, trustworthy, fair on pricing and reliable. I was able to get all of that with John Boyd Heating and Cooling.

Fast, honest service. Highly recommend. Another business recommended a new furnace years ago, and…read moreMiller's has kept this one going for a very long time.

We requested them to come out and service our oil furnace. We knew we were on our last bit of life,…read moreand decided to get it replaced. They showed up when they stated, protected the carpets from the soot, and had a friendly crew that did an amazing job! Got a reasonable price for the furnace and installation. Highly recommended!

Excellent service provider. Prompt and professional. We have used R &W exclusively for 25 years…read moreand are rarely disappointed

We moved into a new home recently and my husband smelled gas from the fireplace. He scheduled a…read morefireplace inspection with R&W. The service technician was on time, very friendly, and efficient. He diagnosed and fixed the issue, cleaned and serviced our fireplace and now we are able to enjoy the comforts. Highly recommend!!!!