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    Trace Johnson - Exp Realty

    5.0 (1 review)

    Services - Trace Johnson - Exp Realty

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    4 years ago

    Professional real estate agent!!! Thank you for everything you have done for me. Highly recommend.

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    Kelly Warren & Associates Real Estate Soutions

    Kelly Warren & Associates Real Estate Soutions

    (11 reviews)

    I would like to write a "Raving Fans" type review of Kelly and Joseph Warren from Kelly Warren and…read moreAssociates Real Estate Solutions for a home sale they recently assisted our family to complete. In no way was this a normal, run of the mill home sale - so please take the time to read through all the details to see just how amazing Joseph and Kelly are. I cannot recommend them strongly enough !! Due to some health issues of a family member living in Youngstown, Ohio, we knew we had to move that person back to Wisconsin to be near family. So, logistically, we knew we had a lot to try and solve relative to the family member's home. After researching the top-rated real estate agents in the Youngstown area, based on other impressive reviews, I contacted Kelly. It was a cold call out to them and since I had not personally been to the home, I had relatively few details to provide. Within a day, they had contacted me back and set up a call to talk through what details I could provide to them about listing the house. From the outset, they were caring and considerate of how difficult the path we were navigating was for every family member involved. After talking about our scheduled trip to come to Ohio, they set a time to meet with us in person to walk through the house while we were there. I thought that would be about the last I'd need to speak with them, but I was so wrong - and as I began to find out - they were more than your typical 100% full service real estate agents. When you must clean out a house, get ready to move a person's possessions and need to make arrangements to do all of it remotely, there are so many plans and people to contact, and I didn't have the first clue who or where to start. Thankfully, for each question below, Kelly and Joseph provided me with names and numbers of people to ask: 1. Where could I get dumpsters from - three different options were given 2. Where could we bring donations from the house - four options were given 3. Who handled recycling - three options were given 4. What options did they have for lawncare services - four options given 5. Were there options to have a company come in and clean out the house for us - 3 options Bear in mind, all of these questions I had were being answered BEFORE we ever met with Kelly and Joseph in person. If it's possible, I think they were even more impressive when we did meet with them and then all the way through the very quick sale. Why was the experience so excellent? * They let me pick a time to meet with them that worked around the five people's schedules I had to juggle - that's such great flexibility. * They were right on time - did the walk through of the house quickly AND thoroughly - and they had real attention to detail as they went along. * Within a few minutes of finishing the walk through, they sat down and SUPER clearly laid out possible courses of action for us to consider relative to selling the house. * They provided clear estimates for selling the house in different ways - again immediately during this meeting. It was clear they had done their homework and were VERY well prepared to meet with us. At no point did I wonder whether or not I was in good hands - I honestly believed I had chosen the perfect team for our situation based solely on their actions and readiness. They gave us time to absorb all they had told us and set up time to return later in the weekend so we could ask any other questions that came up in our group. They were NOT pushy and did not pressure us AT ALL. Given the situation, they could have easily tried to lowball or convince us to do something quick that could have benefitted them - but it never happened. We left Ohio on a Sunday and by that same week Wednesday, our listing was ready to go - and by the weekend, we were receiving multiple offers. Of course, they helped us navigate the many offers and literally were responding to texts and emails within minutes - it was phenomenal. Because we were no longer in Ohio - everything had to be done electronically - which I have done in my life now, but the 83-year-old family member we moved back and his 80-year-old sister had not, and they needed to sign all the documents. Now, many of you may have older family members who are not very computer saavy- and our family was no different - again an 80- and 83-year-old in the mix. But Joseph was incredible with his patience and answering all their questions. On more than one occasion he was texting with them and/or getting on the phone with them (and I) to explain how all the electronic forms and signature processes worked. He made what would normally have been a very stressful situation a very calm and routine experience. His support continued all the way through the title company process where he never seemed at all bothered that we were asking him questions that we later found out were questions that actually needed to go to the person at the title company. Joseph just helped us every possible way he could to giv

    VERY VERY racist , I had a very ill conversation with these very people, looked up the number and…read moregot this website, horrible , absolutely horrible , they do not value all people and unless your of very very fair complexion do not expect great customer service me and my husband we're absolutely horrified

    Cynthia Cursaro - Tri Sun Real Estate - Tri-Sun Logo

    Cynthia Cursaro - Tri Sun Real Estate

    (8 reviews)

    When I bought my duplex I was living 10 hours away. So I needed a property management company to…read moremanage it for me. Tri Sun seemed very professional. The downstairs unit had a tenant who was inherited. Upstairs was vacant. The guy they found me moved in. Complained about the stairs being too steep and fell down them. There was nothing we could do about the stairs so we offered to break the lease. My other tenant called me and told me he had dogs, woman living with him and none were on the lease agreement except the old man who fell down the stairs. Tenant told me he didn't even look at the unit. His ex wife did and she was obviously just trying to get rid of him. But ended up spending nights there because he was having a hard time taking care of himself. I texted the property manager and he told me he was living alone with no dogs. Tenants were paying rent and everything was going smoothly until the construction manager called me out of the blue about how the main drain line was cracked and clogged without any clean-outs and whole stack needed to get replaced. I'm a plumber myself and could have replaced it myself. But I needed to get time off work. But the manager trying to make it sound as dramatic as possible said "sure it can't wait that long. Your tenant can't flush the toilet were putting him in a hotel at your cost" So I had them take care of it and the plumbing costs over $3000. Hotel was a $200 and they tagged on some caregiver expense. A couple weeks later I saw all these work orders from the downstairs tenant. With work adding up to another few thousand dollars. I then saw a quarterly inspection report. They charged me $200 for the walk in inspection. They do these inspections quarterly each year. There was only one work order for the upstairs unit and was for a broken window. They said they were gonna investigate the situation to see if he intentionally broke the window to charge him for it. Which they didn't do. After spending all this excessive money on them. I decided to check on my property and asked my downstairs tenant why she was putting in so many work orders and she told me they told her too. She said it was all things she could live with because she would rather live without the upgrades than to have her rent raised. And I said rather keep it that way over having to raise her rent and lose her as a tenant getting someone worse. She then told me the tenant upstairs may not even answer the door. Has been putting the trash outside buttbaked in a neighborhood with children around. I knocked on his door got greeted by a very sweet German Shepherd and walked in the unit with him only wearing his underwear and two other dogs shaking from being so scared. Dog urine staines all over the brand new carpet and dog feces everywhere. Beer cans everywhere and according to the downstairs tenants he kept flushing the toilet with it clogged overflowing downstairs into the entrance way destroying the ceiling tiles. They didn't even realize the drain was clogged until she called them. I decided to call them up to tell then the situation and they put in the eviction notice and the old man ended up getting ditched by his ex wife and taken away to some hospital and I never had to go through the court thank God. But however they didn't let me use any of the money in his security deposit to cover the damage. I decided to just move to Ohio. To fire them and move in the upstairs unit to fix it up myself and to eventually buy more properties out here. On the day of termination they showed me a receipt of all that I paid them and it came to a total of $9700 in just a span of about 8 months. Then it costed me about a additional estimate of about $5,000 to clean up the filth and fix the damage from the damage caused by the tenants they found me. Several weekends of my labor. This was a duplex with two units that were livable from day one. They completely destroyed my profit and I still haven't financially recovered and it's been over a year. I also heard one of the owners drives a $80,000 pickup truck.

    I apologize for taking so long to update this. My experience with this company was great for years…read moreuntil it became a two-person team instead of just Cynthia. After that, I was told that they evicted a tenant for non-payment. That would be fine if it had been true. My house was supposedly vacant for a long time because I was told they were fixing damages caused by the evicted tenant and making required upgrades before re-renting. I guess they lost track of what they had been telling me. After several months, they charged me for the same repair twice, and then let it slip that the tenant living at my house complained that the repair needed to be done again. WAIT .... WHAT?!? Remember, I had been told my property was not rented, I had not been paid rent for several months, and I was bleeding thousands of dollars in repair costs, yet clearly they had a secret tenant living there. Before this happened, I had accumulated a large credit (I would cash out rarely) and they used all of my credit plus charged me thousands more. Totally unethical!! The company which had been honorable for years was no longer so. As a non-local landlord without a trustworthy property management company, I sold the house in 2019.

    Sherry A. DeMar & Associates Realtors - DeMar Realty & Property Management Services

    Sherry A. DeMar & Associates Realtors

    (4 reviews)

    Terrible Person! Set…read moreup to look at a house from her. Loved the house, loved the area, loved everything about it. Did all the paperwork. Had a co-signer. Had to pay background checks on me and my wife, but were told they could not run any of the checks until the co-signer filled out their part of the paperwork. Co-signer was going down to fill their part out two days later. Got a phone call that they decided to choose someone else for the home, which was ok, but when I went to pick up my deposits, I only received my wife's, and the deposit for the home. Was told they ran mine, but yet they couldn't do anything until "ALL" paperwork was filled out. Typical.... Denied before everything was ran, and run with what money they could get from me. Very shady realtor would not recommend unless you like slumlords that nickel and dime you to death, and then tell you your denied before any information was verified.

    If I could give no stars I would. I applied to rent a beautiful home they had and because she…read morewanted to do a home visit she didn't even send the application in. I currently live in a different state and own two well mannered cats. They know better than to claw at things, but just because she put new floors in, she thinks the cats (who together weigh about 4 pounds) are going to demolish the floors and claw stuff up. In addition, the application fee was $100 and this woman thought she was going to keep the $50 like she would if she actually sent in the application. BIG NOPE TO THAT BUD. It was great wasting my time for a week looking for a house... GFC

    Trace Johnson - Exp Realty - realestateagents - Updated June 2026

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