Gary, Linda, Nicole and staff have been such a great insurance agent for me and other members of…read moreour family. They've seen us through many of life's experiences including accidents, car theft, death and more...they handle everything professionally, with compassion and expediently. Highly recommend! Paym Weaver

After 20 years of sticking with him through convenience, I had to buy a new car to get a…read moredeclaration page telling me that I didn't need to be paying for the unlimited PIP coverage after all. There's no customer service here. Haven't spoken to Gary in all these years. And his assistants clearly aren't reaching out or checking either. I blame myself, for not switching sooner. But I've also asked them to find a lower rate several times with no assistance. Not the service I would have expected for a loyal customer.

pleasure working with both of my insurance with you guys for the house the car. I'm so happy to…read morehave you guys on for my I just hope that you guys could reduce the price down a little bit so because I'm getting older and I'm gonna fix income, but I seriously appreciate your, and I have to say when I go to the office there's three agents are unbelievable. I love working with them. truly know what they're doing and they're on their game and I hope that you hire more people like them because I will be a faithful customer and everybody I know I will tell about you .

Kellie is the best! She is so knowledgeable and always super helpful. I would definitely recommend…read morethis agency for all your needs. 10/10

All I can say is the Andy Benson agency for Allstate is the best. They have great customer service,…read moreJennifer is always there to answer your questions. Andy is also willing to help you all the time. I have been with them for five years now and have nothing but praise for them. If you want to get a fantastic company, go with Andy Benson agency. I recommend him highly. M Milne

Jennifer at Benson agency was very helpful in getting me insurance for the best rate possible for…read moreMichigan ins. She got back to me quickly and gave me different options. I appreciate her time and effort she put into it.

They're gonna hang up in your face because they don't know what how to do insurance. waste of time…read moreof you ask me

I discovered Eagle Rock while searching for a new insurance company for home and auto, and I was…read morelucky to find Eagle Rock just a few blocks from my home. They're a small agency with a focus on customer service that I'd never seen before. They found me excellent policies, and when the great flood of 2014 hit the area, they had an adjuster on scene within a few days.

KirstenDenise And The Team Are Truly Awesome They Truly Care About Your Needs And Will Go Above And…read moreBeyond To Give You Amazing Service I Worked With Denise I Felt Like Family This Is What Taking Care Of Business Should Always Look And Feel Like They Are The Very Best Part Of StateFarm Like A Good Neighbor This StateFarm Is There...

I worked with Lauren Edwards a this office, and she was really great to work with. She was very…read moredetailed, and was happy to explain, and answer all of my questions. She always responded very quickly, and was very polite, and happy, throughout our entire interaction, all while saving me money on my insurance for my home, and cars. I am very happy to have had the opportunity to work with this office, and feel like I am a member of the State Farm family, not just a policy #.

For many years now, we have insured our home, cars, and motorcycles with the Eric Carl Agency…read more Nick, Linda, and everyone there are very easy to work with. They are extremely professional and very personable, and I give them my highest recommendation! This is the go-to agency if you need insurance!

Great service! Couldn't be happier with Nick, Andy & Linda, they take great care of me!!read more

Insurance is one of those necessities in life we pay for hoping we never have to use…read more Unfortunately, unexpected events like the lady trying to curl her hair and chat on her cell phone during rush hour traffic or a rotten branch falling during a windstorm happen more often than we might like. That's where your choice of insurance agent matters. Curt Luke met me personally one crisp day in October when I transferred my out-of-state policy, crunching numbers and whittling down my deductibles to find the best balance of out-of-pocket payments and savings. He stayed after business hours to make the numbers work in my favour, something I greatly appreciated. Michigan's no-fault laws caused an eye-opening bump in my monthly payments, but Curt explained the benefits of no-fault so clearly and succinctly that I found myself wishing other states and provinces had similar benefits. Score one point for informed consumer made aware of her options. Flash forward a year and a half to another series of unfortunate events at my new workplace. An overactive security gate decided to slam closed on my vehicle. After facing down security, I was a pile of jittery nerves when I called. Kathy in the agency office went beyond the call of duty to help calm me and explain what benefits my policy entitled me to. She armed me with questions to ask of the security people (fruitless as that was), took my statement, and declared her opinion of matters. Then she gave advice for how I should approach the situation as she put my claim in. She put up with several phone calls as I ran around trying to collect information, and her helpful manner made a big difference to me. Within a few hours, I had a claim sent over to the body shop repairing my vehicle and a number for the rental agency. She followed up right away with the collision shop the next morning so they could begin work. That's service with a smile and a hand on your shoulder. When I called back with a situation, she heard me out. The experience beats filing paperwork through an automated system, dealing with an interactive voice system (aka: speak to the computerized menu), and hoping you have everything right. Accidents and losses are difficult enough to navigate, much less try to figure out how the insurance company will respond. Curt Luke's agency is staffed by people who know their subjects and respond warmly to inquiries. They are prompt filling requests and excellent when it comes to returning calls. I hope you never get into dire circumstances, but if you do, remember Curt Luke and his office staff. They've bailed me out from a tooth-grinding, frustrating situation and went the extra miles on my behalf. That means a lot. When you need an advocate, they are there.

From the owner: Our goal is to show our customers what old fashioned service is. The new technology seems to lack…read morepersonalized attention. We have been successful by being there when problems arise. Our customers know whom to call when a claim occurs or when they just have a question. We want to show you what real service is. License #: MI-978063

Zero Stars!! Mariah is awful and a liar, processed a payment after I told her I needed to speak to…read moreregarding the policy. Told me she'd call me back and never did. Lied about being able to drive after paying first payment when it wasn't effective for 3 business days. After I changed my mind about the policy she proceeded the payment anyway. I told her through text that was underhanded and wrong. She kept texting me harassing me until I had enough and now she put me on a Black list for foul language. Now when I call to speak to owner or mgr they won't answer the phone! Don't waste your time with this office! They are crooked!

I gave state farm a try, due to allstate raising their rates. I tried to stay with them, but kept…read moreraising my rates. No good explanation, couldn't tell me why the rates kept going up. Offered me the monitors to put in the cars. Why make me jump through hoops for a lower rate? No tickets, accidents or claims, but keep charging more money. I found a great company and am saving an incredible amount of money. See ya.

Coming to LA insurance is always a pleasure and a big help to my family and I. Stephen is Very…read morenice and efficient as always I wouldn't trade insurance if I wanted to. He is a very big help and always has me in and out! Very good customer service and efficiency.

From the owner: Unlock unbeatable savings with L.A. Insurance - your source for cheap car insurance, the lowest…read moredown payments, and tailored insurance coverage options near you. Specializing in non-standard Auto Insurance, we extend our affordable rates to Motorcycle, Boat, RV, and Renter's insurance. Drive stress-free with L.A. Insurance - where protection meets affordability. Stop by our office in Madison Heights. We've got you covered!