After calling around several places requesting quotes and install timelines, we settled on Rainbow…read morePlay Systems. Their customer service was fantastic (Leslie was our sales agent, she was straightforward, professional, and knowledgeable), the purchase process was simple and quick. Our install date was less than a week from our purchase date compared to the 4-6 week install timelines from the other places.

We purchased a $7K+ playset from Playset in Boerne. Great experience with Matthew, who is no longer…read morethere, and the install crew. Few hiccups, but they were on it. Since then, in less than 6 mos.,the stain is peeling off the playset all over. We called Brad, the guy who apparently replaced Matthew. Total bust. Do not expect customer service after the sale. It won't be there. I was told he was in his "sale season" and would get to it when he could. Clearly, they are on it to make the sale, just not after. After an exchange of words, he did have Eddie, out of N.B. call me and further tell me if it was not carpenter bees (their initial guesstimate without any eyes on site--which was wrong as there is no burrowing), then it must be a "different insect"--no name given to the insect, just a "different one". He did offer to come out after I insisted, but told me he'd been in the business 20+ years and this was an insect. We did not have him come out, as clearly they've made up their minds not to cover the peeling stain so why waste our time. The stain was clearly applied while the wood was either wet or green. Just run--do not do business with this company. We overpaid hoping it would be better quality. Obviously, it isn't. While they don't cover stain in their warranty, stain should last longer than 6 mos. -- and let be known, if you don't keep stain on it, it will void your structural warranty as well. What a win-win for them.

My friend and I flew into San Antonio to do the Spa Girl Tri with a local girlfriend. We needed…read morebikes for the event and the staff at Crossroad bikes quickly said "yes, we will take care of rentals for you." And boy did they! The bikes and helmets were ready for us on time. They helped us adjust them for a perfect fit and made sure we had an emergency kit strapped on the bike. Extremely professional and courteous. Highly recommend this business!! Thank you!!

Extremely Disappointing Experience -- Damaged a Well-Maintained Vintage Bike…read more I brought my 40-year-old vintage bike -- which had been meticulously maintained for decades and was in excellent condition -- to this shop because of a stuck nut on the rear wheel. Instead of addressing the issue or replacing just the axle (which I clearly requested), they insisted the entire wheel had to be replaced. Reluctantly, I agreed. After the replacement, I noticed that the freewheel was visibly oscillating, which was never an issue before. When I brought the bike back, their response was dismissive -- claiming the problem was simply due to the bike being "bad quality." That was completely false and insulting, considering the bike's proven condition and history. I even brought a replacement axle and asked them to reinstall the original wheel (which I had marked), but instead of fixing anything, they just said they'd give me the old wheel back -- without doing the work. To support the fact that this is a well-maintained, quality bike, I've uploaded photos of the original purchase receipt from 1986 and the owner's manual -- not many people keep those for 40 years. This bike has never had a scratch and ran flawlessly until this visit. At best, this was unprofessional and careless. At worst, it was dishonest. They ignored my request, pushed unnecessary work, introduced a new mechanical problem, and then refused to restore the bike to its original state. This shop wasted my time, money, and damaged a bike I cared deeply about. I strongly advise others to stay away, especially if you value your bike and expect respect and transparency.

Great shop with lots of e-bikes to look at. Everyone there is very friendly…read more Love my new e-bike!!

After a year of trying to get my Aventon Sinch repaired at E-bike shops in Mansfield and Farmers…read moreBranch with no luck or hope, only months of broken promises and aggravation, I found E-Bike Central had opened in Temple. A phone conversation with the owner renewed hope my Sinch might live again. Within minutes of bringing my bike in the door it was surrounded by all four employees diagnosing the problem each of the aforementioned e-bike shops couldn't in months of trying. Within 15 minutes the E-Bike Central team had my Sinch running like new! I won't mention how little they would accept for resurrecting my bike, other than to say I had to resort to tipping each employee $20 to keep my self-respect intact. By the way, E-Bike Central's showroom is like AN E-BIKE WONDERLAND, with dozens of cool models I never knew existed despite hours of e-bike shopping all over cyberspace. These guys are not just golden, but actually renewed my confidence that excellent business-people still exist; they're just few and far between. Suffice to say my 200 mile round-trip to E-Bike Central in Temple was well worth it. I can't thank these guys enough for saving my Sinch that two other e-bike shops FAILED MISERABLY to accomplish, despite $150 out of my pocket, and hundreds of miles in multiple round-trips to the D/FW metroplex.

Very kind people! There was a little scheduling mistake but they accommodated us right away and it…read moreworked out in our favor. The only downside is they are cash only and it seems like things aren't sanitized but people are going in the river anyways I guess! The two locations had limited kayaks but plenty of other equipment

Had a great time visiting the store learned about great places to Kayak in the area. Bought two…read moreWilderness System kayak carts that have been working wonderfully. Everybody at the store was very well informed about the newest kayak technology in the industry. They were very polite and so helpful. I highly recommend this business.

I have been to the Nee Braunfels Location and liked it super nice employees and had a great…read moreselection. Went to The Boerne Location and they were even more Awesome had an issue and Cody helped me and it was exactly what I wanted! 10/10 on pricing , customer service, and being helpful and knowledgeable. Will be doing more purchases with them. Highly Recommend.

The guys at the Bulverde store are the best. Every person there was gracious and helped others with…read moreproblems and favors that most shops would just shrug their shoulders. I bought a consignment gun, a really nice .270 WSM Sako. I visited twice before purchasing the gun. Cory was super courteous and answered all of my questions. He mad the process easy and made sure I had something hung to put the rifle in as I live over 350 miles from the store. I will definitely buy from this store again! Couldn't have asked for more professionalism from a gun store staff!

Friendly staff at the best prices, come here if you want to see your dream rifle get built, if not…read moretheir transfer fees are the most affordable youll find and a decent selection of weapons on the shelves

My go-to FFL. Always a good experience dealing with the staff here. The upgrade to electronic…read moreprocessing that came in the the transition in ownership speeds up the process of having to ask the Crown's permission to exercise a protected fundamental right.