Service i really was not expecting. On 10/29/25 I phoned…read moreMilaeger's looking for something for a Christmas craft. I used their interactive phone service but was put on hold and finally just hung up. I know from shopping at Milaegers for year that they can really get busy and sometimes it takes a while to have your call answered. No big deal and I was able to find what I was looking for elsewhere. Today, 10/30/25, I received a call from one of the managers at Milaegers stating that she had noticed that I had called their store and that my call had gone unanswered. She asked what I was looking for and did I still need to find what I needed. I explained that I had found what I wanted and thanked her for her call. She did not need to call me, but she though enough about their customers that she took the time to follow up on and unanswered call. This is what I call real service and is just another reason I enjoy shopping at Milaegers.

Rewards system is questionable. While their system is up…read moreand running to accept your credit card, their 'system' is down for customers to apply their rewards to receive a discount from their next purchase. This has been going on for a few weeks They ask you to call to see if the system is up and running. What I'm not appreciating is transparency. If they don't want you taking a discount during the holiday , then state that the reward can be used after the New Year. I really find this very disappointing and unfair to the customer.

It takes a lot to impress me for customer service. So many companies drop the ball or just let good…read morecustomer service opportunities pass by. NOT Central Garden & Pet. We have a fish tank we bought last year. My son's fish died after several months (yeah.... Our water isn't the greatest). So we put the tank away until we got him a new fish. When we pulled out the tank we discovered that we were missing a small part of the filter. Completely our bad. My husband called the manufacturer to see f we could purchase the missing part. The customer service gave us a fix we could do for ourself at home. And then to our surprise the next week the part arrived in the mail!!! Now that's impressive customer service. Thank you!!!!!!!

Simons is a great place for any animal feed, seeds and agricultural products you may need. They…read moreprovide very good products and know their business well. Any questions you may have, they will have the answers/solutions for. Great customer service and knowledge.

I had my poodles groomed there. Jody is fabulous..highly recommended! All the pups there were happy!read more

Highly recommend Lollipups Pet Resort! Really cute, fun, loving doggy daycare! Great, caring staff.read more

Sue and Katie groomed my big black dog, Dingo. By her name, you can guess that she is a little…read morewild and quite hairy, and maybe not trained...at all. I took a chance and brought her in, in the back of my pick-up truck. I brought her in on a rope as she was panting and trying to run away. Sue took the rope and got a treat and somehow kept her fingers, and Dingo was all in her hands. When I picked her up, she had a striped bandanna on, smelt like strawberries and she no longer had long wild claws, but short tamed paws, and she wasn't even barking! Oh and she was shiny, I knew she was black but I'd only seen her with a brown tint...which now I know was dirt. I never knew she had a shiny coat under that mess. Katie had given her a stress reliever, massage bath and she relaxed and I guess enjoyed her day at the spa..so much for being a Dingo... I highly recommend Pet Services for your pets grooming needs - the price was great and the service was excellent. Thank you Sue and Katie! Once I can wrangle Dingo up again, we will be back for you to do your magic.

I would not recommend this place at all. They have no customer service skills. They come off very…read moreabrupt and try to turn it around and say your the one who is rude. We have gone their before with 2 dogs and both times there was a run around about not having one of our dog's vet information (when clearly they had it because they would have not performed any past services if they had not) and very quick to tell us than we need to cancel the upcoming appt. without wanting giving us a chance to call back with the update information required. When I called back to let to ask them what their email address was so that I could resend it (again) and asked them to have their paperwork updated so we wouldn't continue the same issues, they got very defensive saying that it was me who was rude. The conversation did escalate and I am so happy that we are now going to another place. As much as we would like to support small businesses, the downside is this place feels like they can treat people anyway they like. My mother says the older lady is nice, but the young one who I had the displeasure of speaking too is very snotty! It's a shame the dog in question has been there at least twice within one year and they give us a hard time each time because they for whatever reason are not up to date with how they file their records. Bottomline there are too many groomers out there and in MY past experience I have always had a great experience with groomers, pet lovers are usually so nice....oh well this is on them for me writing this review. I have an appt. tomorrow @ 7am for another groomer. made the call, they asked if they were up to date on shots...yes they are...please bring with you when you bring the dogs in. Boom! Done......

Wonderful place! The staff is very friendly and the coffee is great. We'll definitely be back!read more

I stopped in after looking on line for a mocha type drink. In their specials, they had on…read moreWednesday's $3.95 chillers. But when I went to order & pay I asked about the special. I was told they don't do them anymore. Which I said that they are still on their website. The cashier just turned around and made my drinks without saying anything.

It's tough leaving "Spanky" my Macaw to anyone .. however I know he's well taken care of and they…read moreare extremely accommodating. And the price for a week is more than reasonable. We are on our way to drop him now .

The birds are extremely stressed out, not enough room at the minimum!! they have a HUGE parrot in a…read moreTINY cage. Koi "tank" is literally a kid pool with a MOP HEAD in it. the tortoises have absolutely NO enrichment or space either they looked so sad. the rabbits looked sick and had NO room. the people that work there are nice but they need to do BETTER. these are animals you need to provide for, you cannot call yourself a pet store and your animals in YOUR care are suffering. someone shut this place down.

I always have a great experience with lentz. They always have what I need at a great price and I'm…read morein and out of there in under 15 minutes.

Great selection & great prices on Healthy plants & trees. Very helpful & courteous staffread more