The employees are nice and helpful. The store is clean and organized. There is a variety of items…read moreto choose from. I love shopping here!

the best ever! Nail trimming for my girls(with longer wicks in their nails) can be traumatic …read more Emily with her steady focus and hands and Ashley with her ability to distract and comfort my girls... what a blessing to have Pet Supply Plus in my neighborhood and for having employees that care about their clients. Kolleen Ruffino- Kenosha, WI

Grooming services at Bentley's are great!…read more Our beloved boy needed a Spring Cleanup and even though we were reluctant to take him in for grooming somewhere- we are very happy we chose Bentley's and their wonderful groomer Amy. She was more than happy to help put our concerns at ease and take great care of our Golden. He looked great afterwards and feels good to be rid of some of his winter under coat. We will definitely come back to see Amy again and appreciate her care when grooming our pup. If you are looking for a groomer in the area, we highly recommend their services! Happy Tails!

I have had a very frustrating experience simply trying reach someone by phone to get information…read moreregarding an order I placed on Tuesday. I was at that time told the order would be in on Friday but did not get a call informing me it was available for pickup. Since this is my first interaction with this business I am willing to give them a second chance. In this game two strikes and you are out. Ernie Llanas

Everyone that works at the store is so helpful!! They have been supportive of my pickey eating and…read moresick kitties. They always recommend things to try and if something doesn't work out, I'm able to exchange it for something that does. They care about their customers.

what an absolute horrible business! They overcharge you & when you call them out on it they call…read moreyou a liar & yell at you & demand you never shop there again. Sorry, but when we come in WEEKLY and buy the exact same items, yet get charged a different amount every single time & then when we finally ask for a receipt for once to discover you over charged us you want to claim we somehow hid the "extra item". You searched your database to find my personal phone number to call to yelling at us & refusing to even allow us to speak. The second we'd try to say anything you'd hang up like a child. Your manager needs some serious training on proper customer service & how to actually talk AND listen to people. Also, learn to properly label your animals. just like the bamboo I called you out on before, that "banana spider" you have in there does not carry the spider morph. it is just a plain, single gene banana. When we pointed it out to one of your associates last week when we were in, he told us "yeah, we know, but we think it has a "wobble" so we labeled it as spider too. That's not how that works! Stop ripping people off & then yelling at them when your called out on it. Your manager needs to put her narcissism to the side, as someone who has worked retail management for over 10 years myself, I could never imagine telling a loyal customer who shops at my establishment multiple times a month, every month, for over 5 years now to never return rather than just accept that maybe my sales associate made a mistake. You are a grown, beyond middle aged woman, who acted like a toddler. Learn proper customer resolution skills!

I think it is absurd and inhumane for petsmart to have companion animals in small cages alone…read morewithout any stimulating things for animals who are not mindless, but very intelligent creatures. it is also ridiculous you cannot socialize or pet the animals and the animals do not receive any affection or physical care. Animals need more than a box of isolation with no human interaction. The conditions petsmarts puts these animals in do properly care for their physical and emotional needs.

Terrible customer service all around. Honestly the level of apathy displayed by the store personal…read morewould be amazing if it wasn't so disappointing. Lost a customer for life.

Petco on Green Bay Road in Kenosha is very well managed. Friendly associates. Store always clean…read moreand well stocked. Always get a greeting and a thank you.

Poor service. 3 degrees out. Groomer called in sick Door locked at 8 35. Had 8 45 app. No call…read more Door opened at 8 43. But they want 48 hr notice.

If there were 10 stars I would give 10. If you want your…read moredog or cat immunized go there. It may look a bit disorganized when you walk in but they are not. They just have a small waiting room and a lot of people getting their pets immunized. You may have to wait about 10 minutes longer than your appointment and that is nothing. They are fast, efficient and absolutely amazing to work with. Even when you have a big, big dog that is the biggest baby. So what are you waiting for, go make your appointment. It is easy and so worth it and it saves you money.

have not experiences getting an animal from here but good luck getting any care for the ones you…read morehave. My daughter has a dog and lost her job this summer. The dog desperately needs to be spayed, so I have followed the protocol online to get an appointment. I gotten online the second spay appointments open on the first of every month. I've been doing it for three months with no success. This month, I actually got through the appointment process and found an open spot. YAY!! But when I got to the last step, their webpage glitched, as it often does, and I had to start over. So, I'm that apparent 30 second timeframe, there were no more appointments left, including the one I had just tried to reserve. I immediately called and left a message, hoping they could help and the message I got was basically, "too bad so sad, have a better day." As a public service that purports to want to help manage the stray population, and care for animals, their policies and lack of willingness to help seems a lot more likely to lead to a box of unwanted puppies being left at their doorstep than anything else. We will likely help our daughter figure it out, but many are not in the position to do that. I wonder how many We will likely help our daughter figure it out, but many are not in the position to do that. I wonder how many people who dropped off of those sad eyed puppies on their website did their best to get help in the first place?