I purchased a gazebo for my deck and one of the pieces ended up being bent. Linda, the store…read moremanager went out of her way to get me a replacement.the part came in by the date she told me I would have it and she followed up with me to make sure everything was ok. the Gazebo is fabulous and Linda's custmer service, even more so.

I've been a longtime customer of this company and a frequent visitor to the Chardon store; however,…read morewhat I've seen recently has caused me such dismay that not only am I no longer purchasing my housewares at this store, but none of my family and several of my friends no longer do either. The store management is essentially indifferent to its floor associates, paying them as little as $8/hr and scheduling them for irregular or on-call shifts based on need - even though I just came back from the store and saw only TWO cashiers for the entire checkout line network. The lines themselves were very long - people were leaving to go to Walmart or Target - so clearly whoever manages scheduling did not do their job. This is the fourth or fifth time I've seen this type of understaffing and, frankly, I've had it enough of it. There was one time the entire POS system was offline and instead of taking matters into his own hands, the store manager Steve simply left it to the most recently-hired part-time associates to fix the problem. It was appalling. If you care about the store's staff and wish to send a message to its lethargic and callous managers, shop somewhere else. Nothing you find there is exclusive to Big Lots and in fact their prices aren't especially competitive compared with the other chain stores.

I wish they had a better deli department. No longer can we get anyone to help slice the meat. You…read moreonly can get it in the case. I tried calling the department and nobody answers. Not friendly either.

The best Walmart out there. Clean, organized and free of mischief. I drive 30 minutes to go to this…read moreWalmart. Why are people talking bad about it. They must be privileged a-holes.

the store manager julie, is always a smiling, delightful warm presence…read more always helpful and cheerful. julie makes shopping at marc's the most delightful experience! thank-you julie for your kindness, generosity and compassion. continued success to you and your endeavors at marc's and best wishes to you and your lovely family.

this store is pretty run down, but the shelves are nice and neat making it easy to locate my…read moreproducts. cashier was very nice and friendly especially because he was so young. overall not a bad experience. would go again.

I am really excited to see what is to come!! The Container Store has been fantastic up to now in…read moreterms of top quality service and merchandise. The fact that it has joined with Bed Bath and Beyond means that this experience will be just taken to a whole new level!! Cannot wait!!

The people that work here are incredibly rude and unhelpful. Looking for a backpack that showed it…read morewas in stock in the store. The women at the front tell me they don't have backpacks. I have to go looking to find them myself. And guess what? They have an entire aisle of backpacks. Wanted to ask a question of the salesperson in the custom spaces area, too. Head down on her phone the entire time we were in the store. But she had cool shoes...

The self serve dog wash always stinks (like a biofilm is in the hoses) which makes the water…read morestinky. The shampoo and conditioner doesn't smell very good and there are huge clumps of wet hair underneath the wash tubs. Gross.

There live fish and plant supplies are not well taken care of at all. They had a good lady working…read morethe fish area and everything was looking pretty good. But she been gone for a while., and it really shows. One of the worst live fish that I have seen.