I'm a self-proclaimed pet store junkie (and with a few dozen pets ranging from rats and reptiles to…read moredogs and parrots, I visit pet stores often.) I don't like bad pet stores, and I'm pretty vocal about it, so after reading all the terrible reviews online about this place, I decided to stop in to see if a pet store as bad as the reviews made it sound really existed. Boy am I glad that I did! The place has the same smell that any pet store that houses reptiles has; it isn't an offensive smell, and it ain't because the place is dirty. Far from it - this place is immaculate. The animals are obviously very well cared for, and they're all very, very tame, from the rodents to the reptiles. They've got the tamest sugar gliders I've ever seen anywhere, ever, and that includes at breeders. The gliders here come running to the door of the cage to beg for treats! The owner of the store, Stacy, was super nice and super friendly. She didn't avoid me, follow me around the store, or stare at my tattoos like most pet store employees do, and I appreciate that. I went in looking for a companion for my rat, who just lost his cage mate. There weren't any male rats on the sales floor, and she was kind enough to let me go out back with her to pick out my own from the breeder bins. The babies are obviously handled, since they weren't terrified and most of them were pretty content to be held. The cages were all immaculate and reasonably spacious, particularly by pet store standards. Many of the displays are hand made, and are pretty. Prices are very reasonable, especially for a small, privately owned store. The selection isn't what you'd find in a larger store, but this place is on the smaller side, and is absolutely packed to the brim with some pretty cool stuff. I didn't notice any dog or cat stuff, but that doesn't mean it wasn't there - I was just too busy looking at the bird and small animal stuff! Stacy took the time to walk me around the store, talk about the animals there, ask me about my plethora of pets, talk about the personalities of some of the critters in the store, and really took the time to have a conversation with me, and never tried to sell me anything. It was, as far as I'm concerned, the perfect pet store experience. If you're in to reptiles, fish, and small critters, this place is where it's at. It's highly recommended!

I also love this place, the owners are soo helpful and good friendly people!! I feel its better…read morethen some big chain store who are just sellers with employees-most of them don't even own pets! Big fish/little fish are way more knowledgeable and they care about there animals and helping you care for them the best you can. I (and my kids) like to visit often just to see whats new and also when i need any pets/feeders/fish even enclosures, or just some questions about the animals I already have. They also are involved in great causes, my kids did a coloring contests for a cause there!!! They have even had kids there for field trips to learn so awesome things about the animals!!

Love that you walk in and somebody greets you and is there to answer questions. Also love that they…read moreare local and not a chain.

Very knowledgeable staff! Quality food, lots of great sales! They let us bring our dogs in to train…read moreand give them space. Really cool treat toys! We always buy our food from Sandy's because their rewards program is great! They also have many rewards programs with the food companies where you buy a certain amount and get free products.

Wonderful pet store! Such kind staff who are very helpful! Nice selection of pet toys and fish!read more

Really! Called the store to ask to see if they had a product my Vet prescribed. I called after 5…read moreminutes of ringing I got hung up on, not once, not twice but repeatedly. What's the problem don't they know how to answer a phone or at least pick up and put you on hold. Guess they have 1 celled brains working for them! Daaaaah!

I was in there today to purchase some Dubai roaches. The containers on the shelf, six of them,…read moredifferent sizes had nothing but dead ones in them. They never even give them any water. I told the girl and she, oh, this one has one live in it. Meal worms in cooler were also mostly all dead and the containers were all dark matter. No dates on them. The had one Jumping Spider in it that looked to be an i3. Just a tiny one. It needed to be fed because you gauge by the look of their little butts. Very skinny. I felt so sorry for it. But, if you buy these animals from them, they think there is a market for them and just get more that the don't take care of. Please only buy from breeder. Do not support these pet stores.

No variety of product in the store. My pet store has pig ears twice the size of the ones I…read morepurchased. At less cost. I also told the cashier twice that I didn't have the same phone number and she was showing great frustration because I had cash. Did not like the experience in this store, and most likely won't be returning

They have a great selection of items and they are very knowledgeable and helpful,Prices are also…read morevery reasonable.

Healthy fish and a nice small storefront. I've always seen decent prices and never had a sick fish…read morefrom here.

Sold me a fish earlier this year with epistylis which infected my tank and then died, later…read moreadmitting they were having an active epistylis outbreak (they accept fish from hobbyists but dont quarantine well I guess). Some time later, I special ordered a specific kind of fish, which came in after a long wait, only to have one of the fish deformed - not their fault, but weird kinda judgy vibes gotten from the employee that was helping me that day when I didn't end up wanting them. Placed another special order for the same kind of fish, hopefully not deformed this time, never heard back from them. Last encounter was maybe a month or two back, went in to look for another kind of fish and plants, and was met by a worker who seemed pretty uninterested in being there/helping me. Overall weird vibes here and it's always kind of gross/wet/filthy. I want to like and support the local fish store but honestly I've had better experiences at both pet quarters and petco by the mall (which is a pretty low bar).

Dirty and expensive, very disappointed going there. The guy in the store care less to help or…read morewelcome people coming to his store

Store does not believe in wearing masks and was very rude to my 80 year old mother when she…read moreexpressed concern about shopping there. Our family has been a customer for 25 years but will no longer be supporting them.

This store was amazing. The staff couldn't have been friendlier. I had just got a new puppy and…read moreneeded a certain food. They helped me choose great toys etc. there were 4 employees working with me and they were all beyond wonderful!!! Wish I lived closer. In the good weather it would be worth the 2 hour drive!!!!! A+++++

A Lifesaver For Many Animals. The farm does its best in every case and because some horses come…read morethere severely malnourished that horse may not recov er. But they do the best they can and have constant vet supervision and spend Lots!!! Of money on vet care and feed. I don't think anyone should criticize what they do. I got my dog there and he is the dearest little pup! They have saved many many creatures! They are the best!

I believe I was lied to about the dog I adopted from there. Be careful and ask lots of questions…read more Make sure the animals are properly vetted. The dog was very aggressive towards little ones and bit a dog and bit two adults. I do not recommend this rescue to prevent others from stress and being hurt physically and mentally.