Went here to get better healthier food for my chihuahua. The employee we met was very helpful. He…read moreasked what we were looking for in pet food for our pet. He gave us options. He asked our price range. He was very knowledgeable. We got a bag of mini N&D chicken, pomegranate, and pumpkin. It's suppose to be healthy for your pet. The store was nice,clean, and easy to find what you're looking for. I definitely will be back. Service was great and atmosphere was easy to find what ever you're looking for. Food was on one side and toys on the other. Then crew bones was right out in front of check out.

How can there only be 3 reviews? Mine makes 4! The staff here went out of their way to pick up…read moreproduct at another location and hold it for me because I was driving from out of state to do business in town. The staff is friendly, very knowledgeable and the store was super clean. As I pass through time to time I will frequent their establishment.

Excellent Customer Service by Ms. Brandi and Ms. Taylor, today,…read more Jan. 17, 2026, Saturday. Great Store, and Great Staff! Ms. Taylor and Ms. Brandi were very helpful to me, in recommending Dog gut/stomach healthy products, to help my dogs have a healthy digestion and daily firm stools! They are both very knowledgeable about the products in the store and I learned so much, from their knowledge and experiences and expertise, from these products! They both take the precious time, very kind, to help you, and to answer my many questions! I have three sweet beautiful dogs, and I buy food and safe chew bones and healthy snacks and important Probiotics and Enzymes and supplements to help with my dogs having healthy stomach digestion and shiny fur and joint mobility, from this wonderful store, in Xenia, Ohio! This store is very clean and well stocked! I have used your pet wash, great experience, for my large dog, Kona! Thank you so much to Ms. Taylor and to Ms. Brandi ! Jan. 17, 2026 Saturday Mrs. Eileen Brown US NAVY Female Veteran

I wrote a review on Google but I thought I'd put my experiences here on yelp. I originally had a…read moreHUGE issue with the employees not staying well stocked on feeder mice/rats, both live and frozen. I was told by one of the employees that there is a certain customer that comes to Feeders to buy up ALL the mice in the store. This has become a serious issue especially during the months of June - August. There have been numerous incidents were they had neither live nor frozen rodents available, leaving my aunt's snake or any other animals that eat them, hungry. I didn't think it was fair for other pet owners that the employees catered to that customers demands for all the mice/rats in the store. They either needed to get another freezer to store more frozen rodents or put a purchasing limit on mice and rats. My original review that I gave them is one star, however I have seen improvements with them keeping the rodents well stocked and I would like to think the manager took my suggestion for a purchasing limit seriously. However the prices of the rodents have gone up, the teen African rats I saw were originally $6.99 each, that could've been a sale, but when I walked in earlier today I saw a sign stating that their teen African rats were 12.99 each. Even if the prior price I mentioned was a sale, $12.99 is steep for rats that aren't even fully grown yet!

I took my Great Pyrenees here to be groomed and I'm SO impressed! Everyone was very nice and the…read moreprice was reasonable. They asked if I had any special requests and explained what they did when I picked him up. I wish I would have gone to them sooner. If I wasn't moving to Columbus, I would absolutely continue to get my Pyr groomed here. In addition to the grooming, I've stopped in here numerous times for food and/or pet supplies. I've always been greeted promptly and employees have always been friendly.

Every time I've taken my dogs in to this facility, I've been extremely happy. The lady that grooms…read moredogs and cuts their nails has so much patience with my little Chihuahua. When my other dog Kolby was bathed and groomed, they did a fantastic job for me. I'd give them a five stars out of five for my rating as my experience there has always been very positive.

I have only driven by the new store front on Wayne Avenue in Dayton so i'm unable to comment on the…read morestore itself. I've checked out the website and plan on ordering some for family living out of town with pets. It seems like a great little bakery and a great place to shop for a gift for an animal/animal loving friend. It appears all the proceeds go to helping homeless youth and that makes this little shop even better! I plan on stopping into their bakery soon and will update my review then.

Just stopped by today! We'd driven past but the dog groomer Oregon Tails a few blocks away…read morerecommended them. We walked in and it smelled so good! Several of the kids working greeted us and asked if they could pet our small dog. We had left my boyfriend's dog at home which I regretted because he would have loved to come, but we were not sure if it was a place the dogs could come in or not. We ended up leaving with way more treats than we intended but that's okay! The dogs love them, and they are full of healthy delicious things! $5 for a bag of treats isn't bad! After all the recalls on corporate dog treats and whatnot this is probably the only place we will get dog treats! Plus, everyone there is really nice!

I will NEVER return to this store. I stopped by Aquatics Galore this past Sunday 1/30/2022 with…read moreboth my sons and as I entered their reptile room, I was quickly horrified at the conditions their animals were being kept in. The first thing I noticed is the overwhelming odor of rodent urine. The reptiles are kept in the same room as the breeding feeder rodents, and it's quite apparent the enclosures for the rodents are filthy and saturated with feces and urine. All their rodents are kept in glass tanks which does not allow for proper ventilation for any mammal and there are between 6-12+ animals in each tank. There is visible feces in each tank and they're just filthy. They have a large variety of reptiles kept in awful conditions. Multiple animals per enclosure on dirty paper towels with rotting food and dirty water dishes, not one animal in the entire room had a proper UVB fixture if they even had one at all (T5HO fixtures are the standard for any and all animals that require UVB as coil bulbs and T8 fixtures have been tested and proven inadequate), they had cards with (improper) husbandry requirements written on them that were clearly not being adhered to. Dirty, bare, inappropriate housing far too small for the majority of the animals they're "caring for". Multiple of the animals are dehydrated, emaciated, and lethargic likely due to improper diet, lack of clean water, lack of biologically appropriate heat and lighting, and filthy living conditions. What really sealed it for me was this Spiny Chameleon that is quite literally dying. So horribly emaciated and dehydrated that it can't even grip using all of its toes. I can't even confidently say this animal would survive transport to a home setting. Chameleons require specialized and specific care and husbandry, and are incredibly fragile animals. One misstep in husbandry can quickly result in a dead chameleon. Chameleons physically will not drink from a water dish, they hydrate both my drinking water droplets from leaves and also by absorbing humidity from the air during necessary nighttime spikes in humidity. All of the chameleons at Aquatics Galore were housed with fake plants (impaction risk and encourage bacteria growth), water droppers with tubes leading down to water bowls at the bottom of the enclosures (useless as Chams will not drink from bowls) and little to no foliage cover for security. Stress will absolutely kill a chameleon and being constantly exposed will lead to major stress. There is also a large glass dome front enclosure housing multiple species of tree frogs (varying species of tree frogs shouldn't be housed together as they can and will eat each other). This tank had red eyed tree frogs and whites tree frogs together in a wet, bacteria filled, filthy environment. Whites Tree Frogs are not a rainforest dwelling species and their adult daytime humidity requirements are no more than 40%, yet this whites tree frog was sitting at the bottom of this tank with about an inch of standing water and rotten moss(impaction risk), mold, and maggots crawling everywhere. Not to mention their prices for these sick and dying animals are far more than is reasonable for healthy individuals, let alone ones being kept in such despicable conditions. I reached out to the guy that appeared to be taking care of this room and explained all the major problems I saw. He seemed receptive which is good. I told him I would take the dying chameleon and try to save it, but I ethically could not pay money for it. He went to speak to someone, I'm assuming either owners or management, and they refused to let me take the animal or even offer a discount on it. I left without the chameleon, heartbroken at the conditions all these poor animals were being kept in. These people would really rather let this animal suffer and ultimately die for a chance to make a few dollars off of it then give it a sliver of a chance at recovery and life. I took photos and included them. These animals are being kept in conditions that I can only describe as criminal neglect. Absolute disgusting. How folks can own and run an exotic animal store and fail to treat these animals with even the most basic of respect is beyond me, but whoever owns and runs this place should be deeply ashamed and truly look within and ask themselves why they're in the exotics business. I will never return to this store. I urge all of you to take your business elsewhere when it comes to feeders and exotic animals. It's really embarrassing when the Petsmart up the road has (slightly) better husbandry and care for their animals, as any exotic animal enthusiast knows corporate pet stores truly don't have any idea how to care for the animals they sell. I don't even know what else to say about this, but I'm disgusted and appalled. Shit like this is exactly why people advocate against the keeping of exotic animals. Southern Ohio really doesn't have one good quality exotic store and it's sad for the hobby

WARNING WARNING all of my fish died from here!! They have no guarantee and they're double or…read moretriple the price of other pet stores meanwhile my fish from the Big chain stories are all doing just fine and every last one of them I got from here has died!! We got hermit crabs from here too and they died!! Even the plants died everything I have purchased from this establishment died ! Save your money and heartbreak and just go to the nearest regular Big chain store I thought I was doing good by going to the specialty but not the case!

I will preface this by saying that I did talk to a manager after this and she was very helpful in…read morefinding out what happened and apologetic, however that doesn't correct the actions of the employees throughout the day. I scheduled my two dogs for an evaluation last Friday. I was told to have them there by 9:30am, evaluation at noon, and then pick any time after 3pm. It was around 2:45pm and I hadn't heard anything all day, so I called and was told that my dogs had not been evaluated yet but they were about to within the next 15 minutes, it would take 15-20 minutes to complete, and they would call me when they were done so I could come get them. 4pm came around and I hadn't heard anything, so I just went to get them anyways. When I got there, I immediately could tell something was off. The employee at the counter just stared at the computer for minutes, not saying a word. She then went to the back office for a few minutes, returned to the desk and continued to just be on the computer. I could tell by her body language that something was wrong. She finally walked off to get my dogs, but I heard her call on the radio asking where they even were. When she brought them out, she just handed them to me and didn't say anything. I had to ask if they passed, in which she replied, "no, they were too nervous and you'll have to come back and do it again." She could not give me any details about how they acted or what the evaluation had consisted of. Something didn't feel right about this entire interaction, so I called to speak with a manager. There were no notes on their account, so the manager went to talk to other employees to find out what happened. Turns out they were incorrectly booked and did not receive an evaluation at all, and instead were "day-boarded". I understand that miscommunications happen, but explicitly lying is unacceptable. When I call to check on their evaluation and am told that they are about to do it but then never follow up, and then I pick them up and am lied to again about how their evaluation went. Just tell me they got booked wrong. Or when I called to check on their evaluation, do it then since that should have alerted you that there had been a miscommunication. That's all you had to do. Instead, the employees felt the need to fabricate a story and place the blame on my dogs' behavior instead of their mistake. PetSuites has completely lost my trust in their ability to care for my dogs and I will not be returning.

I recently sent my dog here for full groom at 7am which after reading some reviews I thought would…read morebe a great but turned out to be the worst service I have ever took my dog to he was there for over 8 hours not leaving until 6pm which I never received a text update or nothing I called them and they were very rude over the phone so I waited until I received a call to pick him up and as I got him they did a horrible job he came back with dandruff which he had never had a very uneven cut and he was even cut a little bit on his neck and when I asked them about it the groomer had left and they told me there was nothing they could do about it. So this will be my last time receiving service from them.

Love their shop! The owners are so friendly! Everyone should use this store for their pet needs.read more

Does an amazing job on Bichon!! We come about 45 minutes to get there. Very affordable. Love love…read morelove!

Took my 4 year old German Shepherd here for the first time. Michelle was very friendly and did an…read moreamazing job! Sophie looks, feels, and smells great! She even came home with a cute little bandanna around her neck. Highly recommend for those that want great service and that your fur baby will be in good hands.