Houston Pets Alive is incredible. We have had our border collie pup for about 4 weeks. He was 8…read moreweeks old when we adopted him. He is happy, healthy, good with all people and dogs. His foster mother Vanessa did a great job with him and she also had his brother so we got to meet him. All medical records were up to date and impeccable really. Our vet was very impressed with his attitude and condition. Thank you for our new family member. He was named Merle, but he has been renamed Beaux. He is a total Beaux! TB

I'm very sorry to say this because it could potentially affect the animals awaiting adoption here,…read morebut I would highly reconsider adopting from here, at least for cats. I adopted a cat a couple of weeks ago from here, and I was very transparent with the fact that I have one at home already with anyone I spoke to. Not ONCE was I told that they DO NOT TEST FOR FiV or FeLV. Imagine my surprise and immediate worry when I email them during my new cat's vet appointment finding out these aren't standard tests. Not only that, but she is also showing a couple of signs of parasites, and has a paw with some sort of infection. This organization put my cat at home in danger because of all of this. I understand they may not have the money to test for two MAJOR diseases, but AT THE VERY LEAST they could have been transparent about it. I wish I could articulate better on how disappointed, upset, and angry I am. I can only hope my new cat isn't sick and my cat at home is well. I literally cannot believe this.

Today i was reminded of the day I was lashed out on & told by Gracie's (used to be Briana) rescue…read morethat she "wouldn't have adopted her out to us" had she known we were going to give her treatment she, personally, is against. After speaking with 3 vets, including the rescue's, all 3 told me the "treatment" the rescue was giving her for heart worm was inadequate & that there is one treatment only for heartworm & it's what we decided we were going to do. This all started before we even decided but because I had the audacity to ask her questions about the treatment Gracie was given prior to us having her & because I called her vet & asked, "I was wondering why she was given the method she was given," thinking I would be told it's effective and works but rather was told, "because we were told not to give her the real treatment." The rescue was outraged & basically accused me of being unfit for even considering REAL treatment. We have already spent over $1000 on Gracie between adoption fees, a vet exam, & lotssss of home supplies, goodies, & needs as well as chipping fees & licensing which MANY pet owners don't even do. We adopted her knowing she had heart worm disease. And I'm being told the rescue regrets making me her parent? Taking on a sick dog after everything we went through with my dog Mimi was a VERY big deal for us & could now cost up to $1200 to treat. But I am not the best mother for this dog? I was told it was basically a mistake she was given to us all because this rescuer "prefers" a method that *doesn't even do anything to help or cure the dog or expand her life expectancy.* She even called Gracie HER dog twice on this call & I had to tell her, twice, she is MY dog now & even getting 3 vet opinions proves I want the best for MY dog. I even had to defend myself by telling her Mimi died in my arms 9 months ago, which I relive every day but don't want to talk about, because she assumed I haven't dealt with the pain of losing a dog which she is convinced will happen to Gracie. She's lucky we are willing to pay for this treatment after being lied to, by her, about it even being needed. I also asked if she barks and was told no. That was a flat out lie. She even did it when we met her at the foster's house. She has digestion issues that causes her to throw up often which there is no way they didn't know about. She was shot, apparently they never did X-rays on her because she has birdshot in her body and deals with pain and needs medication. They failed to tell us she is dog aggressive. We can't take her to dog parks and the introduction to our second dog (a puppy) was a process but it's a good thing we have a backyard for her. When we picked her up it was clear she spent most of her time outside (which is against their own contract) because she was filthy and the water was brown when we bathed her. Upon having her examined we were told she'd need to have teeth removed. So last year (2021) she had ELEVEN teeth removed. None of the above was ever brought up to us. But WE aren't good pet parents? WE shouldn't have this dog? Laughable. Lots of $$$$. I see they removed any option other than Yelp to get reviews (which I left and is now gone). She posted on FB about me saying "someone we adopted to says they don't trust rescue people and it's hard for me" when what I said was I will trust the 3 vets I spoke to over a rescue for medical advice, and got hundreds of sympathy comments even calling me out despite them having no clue as to how she yelled at me on the phone after I called her vet, and what we've dealt with since. There's a $5000 fee if you rehome your own dog (which I'd never do) so if someone couldn't afford treatment at $1200+ or the $100s for puking & pain problems, $1000+ for dental work, and rehomed they'd be sued for $5000. The contract also states that you are required to tell them if you move lol and have them as the primary contact for the microchip while paying for the service -um, no. They also lied about her breed. Being a "lab mix" lol it's very very obviously she is a Pit Bull/Staffy Mix which is why we adopted her. Imagine adopting a "Lab" & your landlord kicks you out for having a Pit Bill or *you* have to pay to ship the dog back, or be sued. Beware. Reading over their contract didn't seem like an issue when I signed it but looking back it's actually laughable the things they require - but don't follow themselves - and threats they make and financial demands if you cannot keep the dog they LIED about. (Would a terrible dog family have this fabulous artwork in the entry of their home for all visitors to see? We absolutely love our dog but another person/family could have gotten rid of her after all the lies and financial problems that have happened since adopting with Reggie's.)

We were really hoping to adopt a dog from a local shelter but couldn't find any dogs that would…read morebe a good fit for our family. Then, we found Reggie's Friends through the pet finder site. An extensive application process including reference contacts and photos of our yard and home ensued. Once approved, we had a FaceTime call with the Director and met our puppy and got to watch him interact with litter mates and people. Then, we sent $ and our dog flew via cargo to Seattle for pickup. The process was fairly easy and our puppy arrived with microchip, two rounds of shots and several rounds of dewormer. He needed another treatment for giardia but checked out ok I in all other respects. He's a wonderful, bright puppy and the entire family is smitten with him. LC was very responsive to all our contacts during and after the adoption. We highly recommend this rescue - especially after hearing horror stories about other rescues from our vet. Thanks Reggie's Friends!